Divan Factory Outlet Opiniones 

423
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Wish I’d read the negative reviews but seeing as the majority were good I thought it would be ok, I thought wrong. The best part of the whole experience was the lovely delivery team. Whe... Ver más

Valorada con 5 estrellas sobre 5

My husband and myself decided on a whim we needed a new bed on a Thursday night, came across The Divan Factory on Google and liked the price so ordered it there and then. By the next morning we had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can’t praise this company highly enough. We are delighted with our single bed with trundle but as much as anything I was impressed by Amar and his mate who delivered it. He kindly let me know that o... Ver más

Valorada con 5 estrellas sobre 5

Ordered single divan set for a relative on a fixed income. Excellent price compared to major retailers where prices are a least double for the product needed. Had to wait a while for delivery bu... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Tienda de colchones

Escrito por la empresa

Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has established a reputation for itself. We have assembled a team of professionals committed to give our customers the best bedding experience. We don't want to just sell you a bed - we want to help you find the perfect one for your needs. Divan Factory Outlet provides you with a wide selection of top quality items that are manufactured in the UK. Our articles include bed sets, bed bases, mattresses, headboards and all other bed related products. Not only do we offer superior product quality, but our products also come with a 5-year warranty. Our customer care caters to all of your complaints to ensure 100% customer satisfaction. Our representatives are trained to provide customers with all the needed information. Moreover, we offer free of cost premium two-man delivery services so you can get your order delivered right at your doorstep. All of it contributes to make Divan Factory Outlet a go-to place for all of your bedding shopping. You can check out our online store and shop now from Divan Factory Outlet to satisfy your comfort requirements in the best way!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

423 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(423)

74 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Disorganised Delivery team

The purchase and delivery notification was very staright foward.

The problem i had was with the delivery, when they claimed that they had no idea they were dismantling the old bed and assembling the new bed, even though i paid for it. All of a suddden he looked at the paper work and said " O yes , your right i see you have paid for this service" he then asked me if i tools as they didnt have any!!!! Extremely unprofessional. Either they didnt look at the job sheets before the plan the drops or they were just chancing to get out of the extra work. He then went on to say that sometimes if the client is unhappy with them he sometimes chosses not to help them but as i was nice he will take it away. I PAID EXTRA FOR THE SERVICE..... LOL

5 de abril de 2024
Valorada con 5 estrellas sobre 5

great service

this is a very good bed looks lovely in the room and matress is very comfortable.it is also great that this company frovides two men to dismantle old bed and set up new bed when they deliver .

16 de abril de 2024
Valorada con 4 estrellas sobre 5

Easy ordering and delivery

Easy ordering and delivery. I ordered the 26cm ottoman bed and shortest bed frame. The bed structure is good (although without the weight of the mattress the top stays up once you set up the pistons) and assembling it was very simple but the bed frame is flimsy. This was twice as pricey as our other bed from Dusk where we had to do more for its assembly and that one is way sturdier and the pistons work more smoothly. I wanted a deeper storage for the 2nd bed to fit some taller items and researched a lot and everything was more expensive - so technically it’s a good buy but if you don’t need deep storage it’s not worth it.

12 de marzo de 2024
Valorada con 3 estrellas sobre 5

Reason for only 3 stars is that when…

Reason for only 3 stars is that when the delivery drivers turned up they had no idea I paid for the old bed to be dismantled and taken away, they didn't even have tools! The drivers were nice guys but the process wasn't very professional.

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Responsive Service

Communications with the delivery service and Divan Factory Outlet itself was very prompt and responsive. As a property manager managing private rented properties I have purchased 3 beds with Divan Factory Outlet so far and I have no complaint so far. The service has been very good so far.

21 de marzo de 2024
Valorada con 5 estrellas sobre 5

Great bed and great service

The first bed I ordered didn't fit up my stairs and they quickly arranged to change the order to one which came in two pieces instead. It arrived quickly and it's a lovely comfortable bed that looks great. Can't fault it.

13 de febrero de 2024
Valorada con 5 estrellas sobre 5

Great Service & Product

We needed a replacement bed base so ordered one from this company. There was regular communication and the bed base was delivered quickly and the bed is perfect.
Great service!

6 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

slumber

very pleased with the purchase and the delivery guys
were brilliant well done guys would definitly buy again

12 de marzo de 2024

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