Wish I’d read the negative reviews but seeing as the majority were good I thought it would be ok, I thought wrong. The best part of the whole experience was the lovely delivery team. Whe... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My husband and myself decided on a whim we needed a new bed on a Thursday night, came across The Divan Factory on Google and liked the price so ordered it there and then. By the next morning we had... Ver más
La empresa ha respondido
I can’t praise this company highly enough. We are delighted with our single bed with trundle but as much as anything I was impressed by Amar and his mate who delivered it. He kindly let me know that o... Ver más
Ordered single divan set for a relative on a fixed income. Excellent price compared to major retailers where prices are a least double for the product needed. Had to wait a while for delivery bu... Ver más
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Tienda de colchones
Escrito por la empresa
Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has established a reputation for itself. We have assembled a team of professionals committed to give our customers the best bedding experience. We don't want to just sell you a bed - we want to help you find the perfect one for your needs. Divan Factory Outlet provides you with a wide selection of top quality items that are manufactured in the UK. Our articles include bed sets, bed bases, mattresses, headboards and all other bed related products. Not only do we offer superior product quality, but our products also come with a 5-year warranty. Our customer care caters to all of your complaints to ensure 100% customer satisfaction. Our representatives are trained to provide customers with all the needed information. Moreover, we offer free of cost premium two-man delivery services so you can get your order delivered right at your doorstep. All of it contributes to make Divan Factory Outlet a go-to place for all of your bedding shopping. You can check out our online store and shop now from Divan Factory Outlet to satisfy your comfort requirements in the best way!
Información de contacto
Unit 2-3, Union Mills, Tanyard Road, , HD3 4NB, Huddersfield, Reino Unido
- 01484 260436
- info@divanfactoryoutlet.co.uk
- divanfactoryoutlet.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 10% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bed arrived on time delivered by…
Bed arrived on time delivered by friendly and helpful guy. Storage was just what I needed.
Great bed, great service, great price
Exactly what we wanted at a great price and the delivery guys were brilliant
delivery was quick
Ali at the Divan Factory
Ali was fantastic always polite and pleasant and very helpful
Disorganised Delivery team
The purchase and delivery notification was very staright foward.
The problem i had was with the delivery, when they claimed that they had no idea they were dismantling the old bed and assembling the new bed, even though i paid for it. All of a suddden he looked at the paper work and said " O yes , your right i see you have paid for this service" he then asked me if i tools as they didnt have any!!!! Extremely unprofessional. Either they didnt look at the job sheets before the plan the drops or they were just chancing to get out of the extra work. He then went on to say that sometimes if the client is unhappy with them he sometimes chosses not to help them but as i was nice he will take it away. I PAID EXTRA FOR THE SERVICE..... LOL
great service
this is a very good bed looks lovely in the room and matress is very comfortable.it is also great that this company frovides two men to dismantle old bed and set up new bed when they deliver .
Easy ordering and delivery
Easy ordering and delivery. I ordered the 26cm ottoman bed and shortest bed frame. The bed structure is good (although without the weight of the mattress the top stays up once you set up the pistons) and assembling it was very simple but the bed frame is flimsy. This was twice as pricey as our other bed from Dusk where we had to do more for its assembly and that one is way sturdier and the pistons work more smoothly. I wanted a deeper storage for the 2nd bed to fit some taller items and researched a lot and everything was more expensive - so technically it’s a good buy but if you don’t need deep storage it’s not worth it.
Reason for only 3 stars is that when…
Reason for only 3 stars is that when the delivery drivers turned up they had no idea I paid for the old bed to be dismantled and taken away, they didn't even have tools! The drivers were nice guys but the process wasn't very professional.
Responsive Service
Communications with the delivery service and Divan Factory Outlet itself was very prompt and responsive. As a property manager managing private rented properties I have purchased 3 beds with Divan Factory Outlet so far and I have no complaint so far. The service has been very good so far.
Great bed and great service
The first bed I ordered didn't fit up my stairs and they quickly arranged to change the order to one which came in two pieces instead. It arrived quickly and it's a lovely comfortable bed that looks great. Can't fault it.
Great Service & Product
We needed a replacement bed base so ordered one from this company. There was regular communication and the bed base was delivered quickly and the bed is perfect.
Great service!
All very good
Good value for money
Good value for money, delivered on time, very comfortable bed, very happy with my purchase.
slumber
very pleased with the purchase and the delivery guys
were brilliant well done guys would definitly buy again
Great company to ship with.
Great company. Kept me informed throughout the whole transaction. Delivery instructions spot on and drivers extremely helpful. Altogether pleased with the experience. Thank you.
really good value
the mistake in the delivery date caused quite some distress,but I am very pleased with the bed base .
Great divan base & fast delivery
Great divan base & fast delivery. Happy purchase!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








