DIY Homefit Ltd. Opiniones 

Respuesta de DIY Homefit Ltd.

Hace 5 días

Hi Rita

Many thanks for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. Such positive feedback is very welcome and appreciated by me and my team.

We were delighted to assist you doing video calls etc. to really help ensure you had the best possible information to make your choice of colour and finishes. Clearly you sound delighted with your decision and I can only imagine that your Matt Light Grey made-to-measure doors look stunning.

Thank you for your business and I wish you many years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

Actualizada el 14 oct 2026

Hi Tony

Many thanks for the brilliant 5 star review that you kindly sent in regarding your recent experience buying from us, DIY Homefit. Such positive feedback is always very welcome and much appreciated by me and my staff.

I'm delighted to hear that we did deliver your made-to-measure repalcement doors in a timely fashion and that we made them for you 'exactly as discussed'.

Your final comment 'altogether brilliant, approachable and good quality products' just about sums us up as a business. Thank you so much for putting it so eloquently.

Finally, I wish you many years of pleasure from you new replacement kitchen doors.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

3 oct 2026

Hi Simon

Many thanks for awarding us 5 stars in your review of your experience buying from us, DIYHomefit. Such positive reviews are very welcome and much appreciated by me and my team.

It was our pleasure to make you the extra shelves you needed for your wardrobes that we made for you some nearly 5 years ago.

Clearly you are a very happy customer and I wish you many more years of continued pleasure from your made-to-measure bedroom furniture.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

3 oct 2026

Hi Graham

Thank you very much for writing us up a 5 star review of your recent experience buying from us, DIYHomefit. Such positive reviews are much appreciated by me and my team.

Your brief remarks actually say an awful lot about the way we run our business.

It's clear that you obviously found us easy to do business with and it was our pleasure to support you.

Thank you for your custom and I wish you many years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

28 sept 2026

Hi Trevor

Many thanks for taking the time out to write us up a loveley review of your recent experience buying your custom made dream kitchen from us, DIYHomefit.

I'm delighted to hear that you experienced the top notch customer service and support that you needed to ensure you achieved your ambitions whilst minimising risk ie our normal MO!

Such comments as 'the carcasses and doors were of excellent quality' are much appreciated too.

Thank you for your business and I wish you many years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

2 sept 2026

Hello there

Thank you very much for awarding us 5 stars in your review of your recent experience buying from us, DIYHomefit. Such positive feedback is much appreciated by me and my team.

I know I keep banging on about our super customer service but your feedback demonstrates that we really are 'helpful and pleasant to deal with'. Also, I'm delighted to hear that you found that your 'doors look great and are of good quality material'

You are clearly a very happy customer and I wish you many years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

2 sept 2026

Hello Terry

Thank you so much for sending us in a super 5 star review of your experience buying from us, DIYHomefit. Such positive feedback from a returning customer is very welcome and appreciated by me and my team.

Did you realise it's some 14 years since you first purchased from us ? Clearly you must be a very happy and satisfied customer so thank you very much for your loyalty and business.

I wish you many years of pleasure from your new Supermatt Light Grey replacement doors and look forward to being of service to you in the future should the need ever arise again.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

Actualizada el 23 ago 2026

Hi Olive

Thank you very much for sending us in a lovely 5-star review of your experience buying your new made to measure kitchen from us DIYHomefit. Such positive feedback is always very welcome and much appreciated by me and my team.

It was our pleasure (and normal MO,actually) to support you along your journey to specify and build your dream kitchen and I'm confident your new Serica Matt Black kitchen looks stunning.

I wish you many years of pleasure from your investment in our services and products and look forward to hearing from you again in the future, should you ever need us.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

23 ago 2026

Hi LR27

Thank you so much for taking the time out to award us 4 stars in regard to your recent experience buying from us, DIYHomefit.

Such positive comments as 'doors are lovely' and 'arrived when expected' were great to hear. However, not so great to hear was your experience with such an unhelpful delivery driver. Unfortunately we just can't control the driver's behavior as they, obviously, work for the courier company and not us. Nevertheless, I will report the matter, to the courier as this type of behavior is unacceptable.

As you will see from our many 5 star reviews reviews, fortunately, such lack of cooperation doesn't appear to happen very often but I'm so sorry it clearly happened in your case.

Anyway, I was delighted to hear from you that the doors have transformed your bedroom, which I'm sure now looks stunning and I wish you many years of pleasure from your investment.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

20 jul 2026

Hi Doris

Thank you so much for taking the time out to send us in a lovely 5 star review of your recent experience buying from us, DIYHomefit. Such positive feedback is very welcome and much appreciated by me and my team.

Looking at your order I can see that you experienced the value of the fact that we look closely at all our orders before commencing manufacturing to see if anything jumps out at us that needs checking directly with the customer. It's little things like, as in your case, the positioning of hinge holes on J-pull doors and, from our experience being able to advise and amend your order so that it all works as intended.

I'm delighted to conclude that you are clearly a very happy customer and should you ever need our services again in the future we'd be very happy to hear from you.

I wish you many years of pleasure from your new, made to measure replacement kitchen doors.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

17 jul 2026

Hi Ken
Thank you so much for the brilliant 5-star review you sent us regarding your experiences when you recently bought from us, DIYHomefit. Your kind words are very much appreciated by me and my team.
I'm delighted to read that you were clearly impressed with the support you received from my staff and, in particular Wendy who, I believe worked through your detailed requirements, with you. This is our normal MO and I'm positive it significantly helps our customers build confidence and minimises the risk of errors.
Lastly, it's great to read that you found all your made to measure bedroom furniture to be of a 'high standard of quality' and that it 'looks great now installed'
Thank you for your business and we look forward to hearing from you again, for your future project.
Meanwhile, I wish you many years of pleasure from your investment.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

10 jul 2026

Hi Michael

Thank you so much for awarding us 5 stars in your review of your recent experience buying your made-to-measure tall cupboard doors from us, DIYHomefit. Such great positive feedback is very welcome and much appreciated by me and my team.

I'm delighted to hear that you experienced what I have always referred to as our 'above and beyond Customer Service'. As your experience demonstrates we strongly believe in providing as much advice and help before the order is placed for manufacture in order to minimise the opportunity for error. Our experience shows us time and time again the value of this service, usually resulting in very happy customers (and very happy suppliers!)

Many thanks for your business and we look forward to hearing from you again in the future, should the need ever arise.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

Actualizada el 6 jul 2026

Hi Paul

Many thanks for taking the timeout to send us in a much appreciated 4 star review of your recent experience buying from us, DIYHomefit. Such honest and fair reviews are very welcome and much appreciated by me and the team.

Unfortunately, the nature of our business ie manufacturing all products specifically to our customers' sizes means that occasionally, orders can be delayed if a production machine breaks down. Thankfully, most times, breakdowns can be fixed immediately but if a special part is required their can, of course be a delay.

Fortunately this type of occurrence is pretty rare and I sincerely apologise that it occurred on your order, resulting a slight delay on delivery.

I'm delighted, nevertheless, that you rated us 4 stars and that you would be very happy to use us again. It's great to read that you found our service and quality of our products to be 'very good'

We look forward to hearing from you again in the future, whenever your next appropriate project occurs.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

29 jun 2026

Hi Leigh

First, thank you very much for taking the time out to send us in a lovely 5 star review of your recent experience buying from us, DIYHomefit. Your positive feedback is much appreciated by me and my team.

I'm delighted to hear such comments as 'great price and choice' and I'm further delighted to hear confirmation that we manufactured all your custom sized products 'exactly' to your specified size. I also see that when we reviewed your order with you we were able to reduce the size of a couple of doors which enabled us reduce the total cost to you. We believe this truly demonstrates the value of great customer service.

I wish you many years of pleasure from your 'new' custom made kitchen doors.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

29 jun 2026

Hi Nigel

Many thanks for taking the timeout to write us up a lovely 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is always appreciated and welcomed by me and my team.

I'm delighted to hear that you found our quality to be 'excellent' and our advice to be helpful. Put that together with a quick turnaround and I believe we have a very happy customer! Thank you for your business.

We look forward to hearing from you again in the future should the need ever arise.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

29 jun 2026

Hi Happy Customer

Many thanks for taking the time out to send us a lovely 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is very welcome and appreciated buy me and my team.

It's great to hear that you liked our 'wide range of products and colours' plus you found our 'prices to be reasonable'. Also your personal mention of Wendy and the great customer service and advice you received from her will be particularly appreciated by her.

You clearly are a very happy customer and I wish you many years of pleasure from your made-to-measure carcasses and doors.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

29 jun 2026

Hi Geoff

Thank you very much for awarding us 5 stars in your review of your experience buying from us, DIY Homefit. Such positive feedback from a returning customer is particularly welcome and appreciated by me and my team.

I was delighted to read that you found our service to be 'outstanding' and that you were 'very pleased with everything from start to finish'

Thank you for your business and we look forward to hearing from you again in the future, should the need ever arise.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

29 jun 2026

Hi John

Many thanks for sending us in a lovely 5 star review of your experience buying many times, over the years, from us, DIY Homefit. Such positive reviews from a returning customer are particularly welcome and appreciated by me and my team.

Do you realise that you have been ordering from us for some 10 years now? Incredible! Thank you so much for your business.

I wish you many more years of continued pleasure from all your purchases and look forward to hearing from you again in the future, should the need arise.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

18 jun 2026

Hi RJH,

Thank you so much for awarding us 5 stars in your review of your recent experience buying from us DIYHomefit. Very positive feedback is always welcome and appreciated by me and my team.

I’m delighted to hear you experienced our helpful customer service first hand. My team of very capable engineers are extremely knowledgeable and, as your experience demonstrates, very capable of helping our customers through the specifying and ordering process. We strongly believe in making every effort to ensure the order meets our customers’ needs prior to manufacturing will result in minimum errors.

Thanks for your business and I wish you many years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Respuesta de DIY Homefit Ltd.

18 jun 2026

Hi Derek

Many thanks for taking the time out to write us up a lovely 5-star review of your recent experience buying your custom made furniture from us, DIYHomefit. Such positive feedback is always very welcome and appreciated by my team.

It’s great to hear that everything we made for you was exactly as per your order and I apologise again that our courier’s managed to deliver your doors earlier than you ideally wanted.

Still, it’s clear you are a happy customer and we look forward to hearing from you again, in the future, should the need ever arise.

Kind regards

Steve Campbell
Director