DJB Installs Ltd Opiniones 

92
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

DJB Installs undertook extensive works at my home over a two week period. The fitting of new radiators necessitated workers in every room of the house over two days. I found all of the workmen to be p... Ver más

Valorada con 5 estrellas sobre 5

Had solar panels and a new heating system installed about a year ago. Recently we were having some issues and were unable to understand why our energy bills were high again. Matt worked hard to find u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rob came to fit trickle vents to several windows and an air vent, as well as shaving the bottoms of a couple of the doors to improve their ground clearance. Very affable and efficient, explained well... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jack and Jo from DJB installs came to do a job at my house, they were excellent, they went the extra mile to make sure everything was done correctly, they put plastic down on the carpets and covered o... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de energía solar
  2. Contratista de calefacción
  3. Contratista de aislamiento

Escrito por la empresa

We are a highly skilled, independent installation company based in Doncaster, South Yorkshire. With over 50 years of experience, we work across both the private and public sectors, partnering with large organisations, local councils, housing associations, and blue-chip global brands. All of our work meets the highest government standards and is subject to independent technical monitoring and auditing, giving our customers complete peace of mind. We are passionate about energy efficiency, and with the ongoing cost-of-living crisis, this has become more important than ever for our customers. Our extensive knowledge of housing, property management, property improvement, and the construction industry, combined with first-class customer service, allows us to deliver a bespoke, high-quality, end-to-end service. Whether you’re a homeowner, business owner, or a landlord managing hundreds of properties, we tailor energy efficient solutions to meet your needs. If you’re considering solar panels, heat pumps, or insulation, get in touch today. You may also be eligible for funding. Visit our website www.djbi.co.uk to check your eligibility.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(92)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Extensive works expertly undertaken

DJB Installs undertook extensive works at my home over a two week period. The fitting of new radiators necessitated workers in every room of the house over two days. I found all of the workmen to be professional, considerate and polite. They treated my house with respect, kept me informed of all they were doing and cleaned up very well after themselves. Some small issues naturally arose, but I was able to communicate easily by phone and email with all my concerns speedily and effectively dealt with. At all times, both before and during the works, I was kept well informed and, as an elderly lady living alone I felt safe and well looked after during the necessary ‘invasion’ of my home!

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had jack and his team fitting the solar…

Had jack and his team fitting the solar panels today
Great bunch of lads very professional and polite
Thankyou so much you were all great

13 de agosto de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Good afternoon, Shelly.

Thank you for taking the time to provide this feedback. We really appreciate it.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

First-class service from DJB from start…

First-class service from DJB installs from start to finish. They were extremely efficient and kept me informed throughout the entire process of installing the solar panels, loft insulation, and vents. Communication was excellent at every stage, and the whole team was friendly, professional, and approachable. They were able to answer every question I threw at them, which gave me real confidence in the work being carried out. I couldn’t be happier with the service and would highly recommend DJB installs to anyone considering similar home improvements. ⭐⭐⭐⭐⭐

21 de julio de 2026
Opinión espontánea
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Respuesta de DJB Installs Ltd

Hi Sharron,

Many thanks for taking the time to leave a review, we really appreciate it. It's great to read that you're happy with your install.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Ethan was fantastic all the way…

Ethan was fantastic all the way through, talking through all the options of where to put the battery and inverter; talking through what he would be doing and why; minimising any disruption (we have dogs); cleaning up - always ask for Ethan!

22 de julio de 2026
Opinión espontánea
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Respuesta de DJB Installs Ltd

Hi Antonia,

Thank you for writing a review. It's great to hear you are happy with your install and that you recommend Ethan.

We appreciate your feedback.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Just had Jacks team today who were very…

Just had Jacks team today who were very friendly, professional and answered any queries I had

16 de julio de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi Janine,

Thank you for taking the time to leave a review. We really appreciate it.

All the best,
DJB Installs

Valorada con 1 estrellas sobre 5

Worst company to deal with

InWorst company to deal with, LIES LIES LIES LIES.
I NOTICE THEY REPLY TO GOOD COMMENTS BUT COMPLETELY IGNORE THE BAD ONES..

TRY CONTACTING YOUR CUSTOMERS WAITING OVER 12 MONTHS FOR YOU TO SORT OUT YOUR BAD WORK, STOP HIDING BEHIND BULLSHIT LIES!

SOUNDS ABOUT RIGHT FOR THEM

1 de enero de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi JD,

We're sorry to hear that you feel this way.

The DJB Installs Trustpilot page was only claimed by us on 15 January 2026, as shown at the top of our profile. Since claiming the page, we have responded to all reviews, both positive and negative.

We also noticed that a similar review was left by you in January 2025. When reviews are posted using aliases or initials, it can be difficult for us to identify the customer in our records. As your review has been left using only your initials, we're unfortunately unable to contact you directly to discuss your concerns.

Throughout the period before we claimed our Trustpilot profile, our Complaints Policy has always been available on our website. It explains how customers can raise a complaint by emailing hello@djbi.co.uk, and you're also welcome to contact our office on 01302 802 032.

If you're willing to get in touch, we'd appreciate the opportunity to discuss your experience and see if we can resolve any concerns.

Kind regards,
DJB Installs

Valorada con 5 estrellas sobre 5

Djb installs fitted my solar system and…

Djb installs fitted my solar system and air source heat pump 2 years ago. I had no issues then all of a sudden the solar inverter just stopped working. Luckily it was still under warranty so foxx inverters sent me a new one. Once it arrived I rang and arranged for an engineer to come and fit it. I asked if they got a cancellation to get me in earlier. Received an email with a earlier cancellation date which was perfect for me. The engineer's were polite and friendly got it fitted without any issues. I was very happy with their service. All communication was very polite and professional. Quick response to all emails and enquiries.

1 de julio de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Many thanks for your kind words and for taking the time to leave us a review.

We're glad to hear everything is back up and running smoothly.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I liaised with DJB staff as they were completing extensive work for a resident I am supporting. The team were excellent; they provided excellent customer service. They were flexible, communicative and considerate, showing understanding and kindness for the resident's health issues. They really went the extra mile to ensure the work could be done for her. The work will make a huge difference to her life.

15 de junio de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Thank you for taking the time to write a review, we really appreciate it.

It's great to hear that the team are going above and beyond to support customers.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Jacks team were amazing onsite

Jacks team were amazing onsite. Tidy and efficient , worked very hard to complete the job. I am very pleased with everything they’ve accomplished. Five stars all round.

19 de junio de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi Christopher,

Thank you for taking the time to provide feedback. It's great to hear that you are pleased with the work completed.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Jack and Jo from DJB installs came to…

Jack and Jo from DJB installs came to do a job at my house, they were excellent, they went the extra mile to make sure everything was done correctly, they put plastic down on the carpets and covered over anything that might be affected by dust. I am very impressed to be honest. They were both lovely and have exceptional customer service, which is sadly lacking these days with many tradespeople. Job well done, thanks guys 👌

16 de junio de 2026
Opinión espontánea
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Respuesta de DJB Installs Ltd

Hi Bernice,

Thank you for taking the time to provide a review, we really appreciate it. It's fantastic to see that you're happy with the service received from DJB.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

All good

All good. System set up and working well. Good explanation of the process and was happy to answer questions.

5 de junio de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi David,

Thank you for taking the time to share your experience. It's great to hear everything is running as it should be and that you're happy with the service.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Vent installation

Rob really did a fabulous job taking care of everything around the house, and it was clear he knew exactly what he was doing. Megan was fab excellent communication from her. The team were all incredibly polite and courteous throughout the entire process.

22 de mayo de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi Gamal,

Thank you for taking the time to leave us a review. We really appreciate it.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Lifesavers!

The work done was amazing. It was for my grandad with a surgery coming up. They really went above and beyond with how fast the process was and for the quality of it was outstanding. My grandparents specifically liked the personality of the crew hearing them discussing work being done and with experience being taught to what they think was an apprentice. It showed they really did care about not only the work being done effectively but also holding high standards to the work they do. They came with a larger crew than we expected and had the job of converting our old drip fed heat system with oil to a newer and up to date system. Within two days they had the job done. This included taking old tanks out, boilers and everything then implementing all the new system. The time from survey to work done was impressive and during the survey were more than happy to talk through anything and adjust to what you need. The customer service from Megan was amazing with constant updates and arranging someone to remove all leftover old parts. Overall my grandparents and myself couldn’t be more happy

21 de mayo de 2026
Opinión espontánea
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Respuesta de DJB Installs Ltd

Thank you for taking the time to leave such a detailed review, Cameron. We really appreciate your kind words.

Please pass on our regards to your grandparents, and we hope your grandad's surgery goes well.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

DJB Installs Ltd

Jason and Mark at DJB Installs Ltd. have done a fantastic job installing our loft insulation. Megan and Paul have kept us well informed about the process and have been very considerate, alleviating any concerns we had. Jason has been very supportive and helpful, he came back today to finish off and make sure everything was completed to our satisfaction. From start to finish all the people we’ve dealt with have been friendly, kind, courteous and respectful of our needs for which we are very grateful. Not forgetting the ventilation installers and everyone else involved. They really have done a great job. To everyone at DJB Installs, a big thank you.

18 de mayo de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi Steve,

Thank you for the wonderful review. We really appreciate it.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Great communications the work was done…

Great communications the work was done to a great standard and the lads tidied up after themselves and was respectful.great work 👍

14 de mayo de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Thank you for sharing your experience, Mr Mills. It's great to receive such positive feedback.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Good communication

Really polite and clear communication, Megan resolved any scheduling issues quickly and apologetically. There was a bit of mess left behind but the work itself seems good and all the workers were generally respectful

28 de abril de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Thank you for your review, it's really appreciated.

We apologise if any materials or waste were left behind, as this is not normal practice for our team. If there is anything further we can do, please get in touch with the team and we’ll be happy to resolve this for you.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Good leadership and care

Good leadership and care. Meghan George and Graham were great

13 de mayo de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Thanks for sharing your experience Archie. It's much appreciated.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Many thanks to DJB Installs for an…

Many thanks to DJB Installs for an outstanding service. I recently had solar panels and a battery fitted at my property. The communication and planning was brilliant. Thank you to Megan for keeping me informed throughout the process and for answering all of my questions. Thanks to Richard who carried out the survey and answered all my questions. The solar install team were excellent, as were the team of electricians. They were respectful of my property and did a brilliant job. The scaffolding team were excellent too. Thanks to everyone involved. 5 star service! I highly recommend DJB Installs.

1 de mayo de 2026
Opinión espontánea
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Respuesta de DJB Installs Ltd

Good morning Fiona,

Thank you for taking the time to write a detailed review. We really appreciate your feedback.

All the best,
DJB Installs

Valorada con 1 estrellas sobre 5

GARBAGE POS COMPANY AND STAFF!

5 de mayo de 2025
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Hi John,

We’re sorry to hear you have had a poor experience.

Unfortunately, we cannot find you on our CRM without more details, and we can’t find a complaint you have made previously.

If you could send your full name and address to hello@djbi.co.uk we can assist you further.

Alternatively, you can call us on 01302 802 032 and one of our team will be happy to help.

All the best,
DJB Installs

Valorada con 5 estrellas sobre 5

Would Recommend

Megan was very efficient and communication was excellent.
Several jobs were done at my property and a big thank you for ,John, Chris, Mark, Jason and other lads I didn’t get to know their names. Excellent work,
I would recommend DJB Installers .

23 de marzo de 2026
Opinión espontánea
Logotipo de DJB Installs Ltd

Respuesta de DJB Installs Ltd

Thank you for taking the time to leave a review. Much appreciated.

All the best,
DJB Installs

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