DLL Opiniones 30

Horrible experience, as I was treated like garbage as they don't talk to you as they make you run around back and forth to the store because they don't want to deal with customers.

Fuldstændig uacceptabel opførsel

Hold jer langt væk fra dette firma. Vi havde en frankeringsmaskine leaset, som blev opsagt i december, da PostNord ikke leverer breve mere. De opkrævede os 25.000 kr., som vi betalte, men sikke en opførsel fra deres sælger, der ikke ville give os nogen form for information om, hvad de 25.000 kr. var for…

Att ha med DLL Finans att göra har varit en ren mardröm. Servicen är under all kritik med extremt långa svarstider och en total ovilja att faktiskt lösa de problem som uppstår längs vägen. Det känns som att man som kund alltid kommer i sista hand.

Jag har nyligen avslutat min avbetalning och det firades ordentligt att slippa ha med dem att göra mer. Jag kommer aldrig att ingå ett avtal med DLL igen och kommer aktivt avråda alla i mitt nätverk från att göra detsamma. Spara er själva huvudvärken och välj en annan aktör.

Sketchiest lender I have ever seen. DLL seems to have either a language barrier or I have another shoe coming. The documents and most language imply that your principal is an amount that includes the projected interest to the point where they are incorrect. "Finance Charges" in the USA mean fees tacked onto the principal. In their documents, it supposedly means projected interest. Yet when you log in to their website, the "total balance" includes all the interest over the life of the loan if you pay minimum. They also have it in the contract that theirs no prepayment penalty which, under the truth in lending act/several other finance laws, means there is no minimum total interest payment. (Some loans used to require that you pay the projected total interest of minimum payments despite having "no prepayment penalty"... on the principal lol). Now unattained interest on funds no longer borrowed is considered a penalty. Pretty much, I borrowed $14k and would pay a total of $16,800 roughly if I paid minimum payments. I plan to pay the last $10 in a lump so if they want the rest of the remainder of the $2,800 when I pay, we will have a problem. To be fair, the payoff statement I requested thereafter was the correct principal amount but they need to change the language in their contract, on their website and make payoff principal visible without having to request a payoff statement. This review is because my autopay keeps disappearing but their language is insanely sketch too. DLL, if you screw me, Greenland is ours!

Working as a major vendor partner of DLL, they were consistently disorganized in getting through the credit standards and regulatory issues. The amount of roadblocks my team has had to face over the course of the years is appalling.

Meetings with managers were the same old song and dance with excuses as to why their regulatory process took so long. Managers and associates I dealt with were clueless and seemed unprepared.
Mcginty (not sure on spelling), Badovich, and a couple others my team worked with a couple years ago came to meetings with prepared remarks and seemed miserable. Not sure if they're burnt out, inexperienced, or incompetent but many team "managers" we worked with were mailing it in. DLL has been consistently dropping on our list for preferred partners. Avoid if possible.

Ne signez pas de contrat de financement avec eux! Leur contrat de leasing / financement présente actuellement des erreurs. Exemple dans les termes et conditions 18. Option d'achat, Prolongation: à l'issu du contrat, il est clairement écrit que le Locateur cède le titre de propriété de l'équipement au Locateur (au lieu du Locataire, c'est à dire, vous le client...!).

En d'autres termes, à l'issu du contrat de leasing, DLL pourrait tout simplement vous demander votre équipement, même si vous souhaitez le conserver...!

Scammers. Be careful with this company.

SCAM. NEVER EVER WORK WITH THIS COMPANY.

Like all finance companies, they're fair weather friends. Unlike others however, these guys play dirty. If you're up against the wire time wise, your calls to voice mail will be ignored. If you ask a question, they will reply either 10 minutes before close of business or the next day. Don't expect to be treated like a human being. Expect to be treated like a number. A low number. How these guys sleep at night is beyond me.

Do not use this company to finance anything. The company is part of Rabobank - which is supposed to be the farmers bank. They have over $20K of this farmers money and won't tell me when they will confirm that. Cash flow disaster for a small family farm. They have a very polite customer service that basically tells you that you can't talk to anyone but them and that they can't tell you anything because they are not in that department. Neat trick which makes it Impossible to get any reasonable answer.

I called many times they said that you are at number two when my turn comes just got disconnected I tried calling
Very very poor 👎👎👎👎

Afzetters, niet klantvriendelijk, op het arrogante toe. Ik werk nooit meer met die mensen

Vår erfarenhet med DLL har varit katastrofal, och jag kan inte rekommendera dem till någon. Vi hyrde en städrobot och en serveringsrobot genom WeBoot, där vi returnerade städroboten på grund av stora problem med dess funktion. Trots att detta godkändes av leverantören, fortsätter DLL att kräva betalning för städroboten.

Vi har upprepade gånger försökt få kontakt med DLL för att få en rättvis lösning, men deras kundservice är nästintill obefintlig. De svarar sällan på mejl och visar ingen vilja att förstå situationen eller ta hänsyn till den dokumentation vi skickat.

Trots att vi regelbundet betalar för serveringsroboten, väljer DLL att ignorera verkligheten och häver avtalet helt. Att de fortsätter kräva betalning för en maskin vi inte längre har är både orimligt och oprofessionellt.

Om du överväger att ingå ett leasingavtal med DLL, tänk om. Deras hantering av kunder är under all kritik, och vi känner oss både överkörda och ignorerade.

Skrev avtal på 3 års abb med Vibe. Sen skulle DLL sköta faktureringen. Dom mailade 3 A4 sidor för att bekräfta detta ok. Men då hade DLL ökat avtalstiden till 5 år !!! Djä..lskt oseriöst. Skulle ha anmält men jag mådde så dåligt då.
Se upp för DLL !!!!

I recently attempted to finance a device through DLL Finance, and it has been the worst experience I have ever encountered in my years of business. The information collection was excessive and intrusive—far beyond what’s standard for a financing application. Despite my credit scores being over 720 across the board and my background as CEO of my own company, fractional CTO of two airlines, and a former consultant at both PwC and Accenture, DLL still imposed an unreasonably lengthy and complex approval process.

After finally getting through their excessive requirements, DLL confirmed my shipping address, yet still managed to ship the device to the wrong location. To make matters worse, after I had already purchased accessories to complement the device and the device itself had been shipped, DLL decided to recall it without any reasonable explanation. Then, I received a notification saying I would need to “wait 30 days for more details”—this, after all the wasted time and resources I’ve already spent dealing with them.

When I tried calling their customer service number for help, I waited on hold for 20 minutes, only to be told that I should contact the vendor instead. This response made it clear that DLL does not understand what customer support means. I have never had my time so wasted by a company.

As a professional who relies on timely and accurate service, I am deeply disappointed. I strongly believe Apple should reconsider its association with DLL Finance, as this experience reflects poorly on Apple’s commitment to customer satisfaction.

APPLE - PLEASE DISOWN THIS COMPANY.

De vrai bandits notamment sur la tacite reconduction de 6 mois, ils ne vous informent pas (ni courrier, ni mail, ni appel) est ce Legal....

Vi har mange utroligt frustrerede kunder som grædende kontakter os i sager hvor de har indgået aftaler med web bureauer, typisk Erhvervs webdesign går igen og igen med samme forretningsmetode - så LAV ALDRIG EN AFTALE MED DEM! - der er mange dybt frustrerede kunder som på FB ovenikøbet har en lukket gruppe som hedder "Offer for Erhvervswebdesign"!.
Straks efter underskriften på aftalen, sælger de websiden/udstyret til DLL som udlejer det til dig. Og DLL har ejerskabet og du har kun brugsretten. Og uanset at web bureauerne ikke udfører det ydelser som indgår i aftalen med kunden, så kan de ikke komme ud af den, som i slet ikke!. Så skriv ikke under med Erhvervs webdesign før du har læst det med småt og hold dig væk fra tilsvarende bureauer som videresælger din faktura til DLL! At DLL vil lægge navn til, og indirekte medvirke til den her form for virksomhed er mig komplet uforståeligt.

I am a doctor in private practice. Leased 2 ultrasound machines as Fred Boller works with them. I had such a tough time getting any response from Dan Magrowski who is the supervisor and Jena Ratti who is also senior in the ranks of Lease Direct/DLL that I have paid all the amount to get out of the lease. This is going on since Nov 2023 and still have not received a letter from them regarding resolution of the issue. I think the senior management should read all the emails from me to all the parties concerned and retrain the staff in customer service.

Mycket oseriöst agerande på flera fronter. Använder sig av bedrägliga metoder genom att splitta en betalning i fyra fakturor och ta ut totalt 400 kr i administrationsavgifter. Trots rekommendation från Office Management varnar jag starkt alla företag att undvika DLL. Dessutom är deras bemötande otrevligt och deras beteende bristfälligt.

Er fint tilfreds med dem bruger dem til mine leasingsaftaler og det fungere fint