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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought the DNA airfryer oven. There is notging that compares to it. It is good value for money. I am scared everyone is gonna get one and i wont be unique. Somehow i wish it was unaffordable. By the... Ver más

Valorada con 1 estrellas sobre 5

While the product works well, their stock supply is shocking. You can sometimes wait months for replacement filters, and when they do arrive, they limit you to 1 per customer. During that time, you wi... Ver más

Valorada con 5 estrellas sobre 5

I don’t have a stove or oven so this has been an absolute dream to have it has all the functions I need to make any dish at its best im very happy

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently. So it was after studying the market that I bought this one. Been juicing oranges and pin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Mayorista de electrodomésticos

Escrito por la empresa

Since introducing South Africa’s first vertically aligned Cold Press Juicer in 2006, we have been innovating ways to leverage our customer’s health through smart appliances. Every decision we make to introduce new product ranges focuses on whether we will help you live a healthier life in the easiest and simplest manner possible. All our products are purposed not only for those living certain dietary lifestyles like Vegetarians, Vegans and Raw Foodies but also those just wanting to get a little healthier. When it comes to your health, trust that our offering will make eating healthier, simpler faster and easier.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 22% de las opiniones negativas

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4,2

Todas las opiniones

(122)

37 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Very clean tasting and reasuring

Very clean tasting and reasuring, although a cold water system would be more practical than warm water and room temp water

24 de enero de 2026
Opinión espontánea
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for the review. Maybe have a look at the DNA Waterbar. It is a plumbed-in solution with hot, cold and sparkling water.

Valorada con 3 estrellas sobre 5

Good product but prone to failures

Good product but prone to failures. Company has no issue in fixing the failures but it becomes annoying.

13 de noviembre de 2025
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you for your honest feedback. We're glad to hear that you’re happy with the product overall, but we’re truly sorry for the inconvenience. Thank you again for your patience and for allowing us to make things right.

Valorada con 5 estrellas sobre 5

I have been wanting this machine for a…

I have been wanting this machine for a while..just bought it and I’m impressed thus far. Quite a large sized machine. I will update this review in a month

28 de noviembre de 2025
Opinión espontánea
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for the review! We look forward to your update.

Valorada con 5 estrellas sobre 5

Efficient and powerful

After trying many juicers on the market this by far is the best.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for your review! Many more healthy juices for you!

Valorada con 1 estrellas sobre 5

Air Fryer Dissatisfaction

Dear DNA Health Team,

I hope this message finds you well.

I am writing to express my disappointment with the warranty support I received regarding my DNA Airfryer, which was gifted to me last year. Unfortunately, the unit recently developed what appears to be a faulty heating element. I contacted your team to report the issue only one week outside of the factory warranty period, yet I was informed that due to your strict policy, I would be responsible for both the repair and shipping costs to your service centre.

While I understand that warranties have defined periods, it is disappointing that a product of this nature and price point would fail so soon after the warranty expired—particularly given that my previous air fryer, purchased over four years ago, is still functioning perfectly. We had gifted that older unit to someone else after upgrading to the DNA Airfryer, under the impression that we were investing in a higher-quality, premium product.

Given the circumstances and how close this issue is to the warranty period, I kindly request that you reconsider this case and provide a goodwill repair or replacement. I have always associated DNA with quality and reliability, and I hope that your after-sales service will reflect those same values.

Thank you for your time and understanding. I look forward to your response.

15 de julio de 2025
Opinión espontánea
Logotipo de Dnahealth

Respuesta de Dnahealth

Hi Dave,

Thank you for taking the time to share your experience, and we’re truly sorry to hear about the issue you’re facing with your air fryer. We understand how disappointing it must be to encounter a fault so close to the end of the warranty period, especially with a product you believed in and gifted as a premium upgrade.

We have looked into this matter on our side and unfortunately, could not find any service request logged under your name. It’s possible that the concern may have been raised with the retailer where the unit was purchased or booked under a different name. If so, please feel free to check with them, as all warranty claims are normally processed through the original point of sale.

As with all appliances, once the warranty period has expired, repairs do fall under the customer’s account. That said, we always aim to offer fair, transparent, and supportive after-sales service, and we truly want to help you get this resolved as smoothly as possible.

If you would like to book the unit in directly with us, please make contact with DNA Health sales@dnahealth.co.za, and we will gladly assist where we can.

Warm regards,
DNA Health Team

Valorada con 5 estrellas sobre 5

Incredible Service & Products

Sent the team a message in the morning for filters, they promptly replied, pointed me in the right direction. They then delivered the filters on the same day! We have a number of DNA Health products, highly recommend.

4 de noviembre de 2025
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for the great review!

Valorada con 5 estrellas sobre 5

Way back...

I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently.

So it was after studying the market that I bought this one. Been juicing oranges and pineapples, apples lemon and ginger and even celery. The results are very satisfying.

The juicer runs very quietly and is relatively ease to clean. Just be very careful not to spill liquids down the lock of the motor base, not a design fault just logical maintenance.

6 de octubre de 2025
Opinión espontánea
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for your thorough review! Many more glasses of healthy juices!

Valorada con 5 estrellas sobre 5

Great

Great
Ordered online and received the next few day.

29 de septiembre de 2025
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for your Review!

Valorada con 5 estrellas sobre 5

It is great,just thought it would have…

It is great,just thought it would have a cooler for cold water.Hot water am impressed.

10 de octubre de 2025
Opinión espontánea
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for the Review. The Cold water option is on the DNA Water Bar - have a look at it on our website.

Valorada con 1 estrellas sobre 5

Received the worst service ever

Received the worst service ever. Was charged for repairs on my DNA airfryer that was under warranty. The fact that I accepted the repair quote is now my problem and they refuse to take responsibility for not checking my warranty. They will not refund me because they claim it was my fault that I did not tell them my appliance was under warranty. Not really interested in their products any more.

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer

The ordering of the item was easy, but the collection of it - due to massive road works - is painful. DNA products are wonderful. We love living healthily with the support of DNA appliances

23 de junio de 2025
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for the good review of our products!

Valorada con 5 estrellas sobre 5

This is by far the best purchase ever

This is by far the best purchase ever. Absolutely value for money. This juicer works like magic. I like how dry the pulp is, giving us more juice. It’s easy to use and to wash as well.

I am looking forward to try sorbet recipes this summer.

14 de agosto de 2025
Logotipo de Dnahealth

Respuesta de Dnahealth

Thank you so much for the review! Many more happy healthy juices for you and your family.

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