DNSimple  Opiniones 

43
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Whenever I had questions or concerns, the staff at DNSimple were very prompt with their response and always helped me through my issues. They would guide me step by step. The price of their support... Ver más

Valorada con 5 estrellas sobre 5

Our school needed support very quickly. I was able to contact Felipe, from DNSimple, and even though he was working out of the country, he helped by facilitating who we needed to contact and informing... Ver más

Valorada con 2 estrellas sobre 5

1. Impossible to get any support. 2. They charge you yearly upfront with some random adjustments (of course those adjustments are into their favour.... what are these, why? no explanation provided w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The simplest, most complete UX for this sort of work that I have ever seen. I wish every hosting company, security company, and other nerd tool I use on the web would look at how things work on DNSimp... Ver más

Información sobre la empresa

  1. Proveedor DNS

Escrito por la empresa

DNSimple helps you manage your Domains and DNS. Simple Domains with registration, transfer and renewal. Simple DNS with Enterprise-grade DNS services for all of our users and Simple SSL to secure your domains with SSL certificates in three easy steps. DNSimple it's also a new approach on how to manage Domains and DNS. With DNSimple Domain Control Plane, you gain unprecedented visibility and control of domains and DNS even if the ressources are hosted outside DNSimple's infrastructure. No matter the complexity of your domain portfolio, DNSimple delivers simple, secure domain management that you can trust. https://dnsimple.com/pricing


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(43)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Super Domain Support

Whenever I had questions or concerns, the staff at DNSimple were very prompt with their response and always helped me through my issues. They would guide me step by step.
The price of their support was fixed for all the years I used them. I felt very taken care of with my domain requirements.

2 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

DNSimple - Great customer service

Our school needed support very quickly. I was able to contact Felipe, from DNSimple, and even though he was working out of the country, he helped by facilitating who we needed to contact and informing those at DNSimple about our issue. Our issue was resolved very quickly after that. Thanks for the great customer service.

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted to move my hosting from AWS…

I wanted to move my hosting from AWS and I found DNSimple and the transfer process was so smooth and easy, and I love the part where you can remix your DNS settings! Will recommend to everyone.

4 de diciembre de 2025
Opinión espontánea
Logotipo de DNSimple

Respuesta de DNSimple

Thanks so much Tanya for the 5-star review! We're thrilled to hear that transferring from AWS was smooth and that you're enjoying our DNS management tools especially the DNS remixes! We truly appreciate your recommendation and are glad to have you with us.

Valorada con 5 estrellas sobre 5

A refreshingly "simple" experience ..

We've been slowly moving domains & some certificates over to DN Simple and have found it a refreshingly "simple" experience. No clutter and a lot easier to see what's going on. The various options for certificate download bundles save a lot of time. Thank you!

30 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great care from the beginning …

It’s been great watching this company grow. Their hands on care for you as a client has only grown from how awesome it was when they were smaller. They know DNS and they know how to help you!

27 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I registered close to 4,000 domains…

I registered close to 4,000 domains with DNS Simple over the past 24 months so I speak from experience. DNSimple has dark UX baked into almost every part of their product, subtle design tricks that seem aimed at getting you to pay for things you didn’t intend to. Even after opting out of automatic renewals, they’ll quietly re-enable them or make it confusing to confirm that renewals are actually off. The same goes for “DNS zones” - you think you’ve disabled or deleted a domain, but hidden dependencies or default settings keep generating new paid zones in your account. The interface makes it look like you’re managing simple, transparent subscriptions, but in practice, it’s full of misleading labels, buried toggles, and unclear billing flows that push you toward extra charges. It’s not a bug; it’s design — and it leaves you constantly second-guessing whether you’re being billed for something you never agreed to.

21 de octubre de 2025
Opinión espontánea
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Respuesta de DNSimple

Thank you for taking the time to share your experience. I’m really sorry to hear about the frustrations you’ve encountered while managing your domains that’s not the experience we want for any of our customers.

We’d like to take a closer look at what happened and make things right. Could you please reach out to our support team directly at support@dnsimple.com? They’ll be able to review your account details and address any billing or renewal issues immediately.

If you’d prefer to discuss this personally, you’re also welcome to contact our CEO directly. We take this kind of feedback very seriously and want to ensure full transparency moving forward.
Sincerely,
DNSimple Team

Valorada con 5 estrellas sobre 5

Reliable service and great UX

Reliable service and great UX. I've been a happy DNSimple customer for over 10 years and have always had the best experience. Other than providing a reliable service and great UX for managing my domains, their support team is great at answering questions and providing clarification.

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

DNSimple is highly recommended

DNSimple has been outstanding to work with. Their interface is refreshingly clean and uncluttered, making domain & DNS management straightforward rather than overwhelming. The API is rock-solid and comprehensive, letting us manage everything via infrastructure as code.
Their support team was genuinely friendly, highly competent, and incredibly patient with our questions & issues. It's rare to find a service that excels in both technical reliability and human interaction, but DNSimple delivers on both fronts.
Highly recommended for anyone looking for hassle-free domain & DNS management with excellent support.

27 de agosto de 2025
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Respuesta de DNSimple

Thank you so much for your kind words Stefan. We’re thrilled to hear that you had a great experience with us.

Valorada con 5 estrellas sobre 5

Great Company!

I have used DNSimple for years and they have been so great in helping me with any questions or concerns. Very prompt in their response and have kept their fees pretty constant this entire time. The staff has always been helpful and courteous. Thank you to all who have made my DNS simple. :-)

24 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service, fantastic support

Yesterday, I had a question that was more informal and a lack of knowledge from my part. Still, as it had the potential to become an issue, I opened a ticket. I received a lengthy and detailed response within less than 24h. It was friendly and on point.

Been with DNSimple for a number of years and I wouldn't think about another DNS manager for my domains.

19 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They paid for my mistake! 100% recommend

Used them for quite some time. Had no issues and support always emailed same day response. I had to switch due to a marketing company I started using handling this stuff for me. DNS simple actually refunded 3 months because I forgot to cancel... literally couldn't ask for anything more.

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite DNS Provider

I work with multiple DNS providers on behalf of our customers, and dnsimple is far and away my favourite provider.

Their API is powerful, extremely well documented and easy to develop for, and their DNS infrastructure is great as well. Their web interface is also modern and easy to navigate.

If we ever have issues with the DNS for domains that we are hosting with other providers, we move them to dnsimple and the problem goes away.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Dream Webapp for Domain Management

The simplest, most complete UX for this sort of work that I have ever seen. I wish every hosting company, security company, and other nerd tool I use on the web would look at how things work on DNSimple. More hsoting companies should consider working with them. The integration with Heroku is stellar and makes hosting at Heroku an even easier choice.

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great customer service!

Really great customer service!

I spoke to 2 women, Carla and Stephanie both of them provided me with easy to follow instructions when I was stuck.

Bear in mind I know NOTHING about domains, websites etc, so I was struggling along!

They honestly both made it very easy for me to follow.

Thank you, it made for a much calmer experience!

24 de octubre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Be careful with them, they can be shady

If a domain expires, they keep charging you for it, even without reregistering it, until you explicitly go and delete it from the interface. They know they aren't providing a service to you, but don't care. They want to keep taking your money. It's very shady.

17 de agosto de 2023
Opinión espontánea
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Respuesta de DNSimple

Thanks so much for taking the time to write this. I’m so sorry to see that you left our services feeling this way. As I cannot find a specific support ticket based off of the information here, I can’t know for sure, but it sounds like your domain expired and you didn’t unsubscribe? We are a subscription based service, as we don’t want to make any assumptions about what you’re doing with your domains, we will not close your account automatically on your behalf. Can you write into support@dnsimple.com and address it to Sarah? That’s me, I’m the VP of Customer Success and I’d love to learn more about what happened and take closer look. I’ll be on the lookout!

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