Pre-ordered for an upcoming wedding. Pre-order date gave me plenty of time to receive my suit. The day the preorder was supposed to ship I got an email saying it would be delayed by a month which was... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The item arrived today - and was completely as described. I had wondered when the item was going to arrive because tracking information was not provided until the day before delivery.
La empresa ha respondido
Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Ver más
La empresa ha respondido
Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa para hombres
- también en la categoría
- Tienda de ropa
Escrito por la empresa
At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.
Información de contacto
2900 NW 112th Ave Unit 1- B3, FL 33172, Doral, Estados Unidos
- info@dobell.com
- dobell.com
4,2
Muy bueno
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great quality product
Great quality product. Great communication about shipping, etc. Thanks so much!
23 de noviembre de 2025
Respuesta de Dobell
Good morning Doug,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Pretty convoluted process to get the…
Pretty convoluted process to get the items from overseas. And the information needed for customs and release of the items for delivery is sketchy at best and probably not worth the risk in the future.
20 de noviembre de 2025
Respuesta de Dobell
Good morning Meagan,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
I agree, unfortunatly due to the value of the order being over the freshold for Informal US clearance the goods had to go through Formal clearance which is why the additional information was required by US customs authority to act on your behalf, slowing up the delivery.
This is out of our hands im afraid though appolagise for the inconveniance casued localy.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
US Shopper
I was able to communicate directly with Dobell personnel and ask questions about shipping, tariffs and what to expect when receiving the package. My purchased arrived perfectly.
I would purchase more from this company,
28 de noviembre de 2025
Respuesta de Dobell
Good morning Joe,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
BEWARE if ordering outside of UK!
I ordered a sports jacket for my son for Christmas on Black Friday. Within a week Dobell cancelled my order saying they had sent a question about tariffs. I was dealing with a family emergency and did not see my “promotional” emails right away and they cancelled my order. I lost the Black Friday deal and they refused to honor the deal after they cancelled. Do not order from this company if outside of the UK!
25 de noviembre de 2025
Respuesta de Dobell
Good morning Tracy,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
I have fed this back to the team, the email we sent regarding import fee's when goods enter the US did say the order will be automaticaly refunded a week later if not responded to as we cant hold your funds or the stock for any longer then this.
I understand you missed this email due to a family emergancy which im sorry to hear but the refund was automatic and once processed we cant revert a refund and ship the goods.
For anything further please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent..delivery to the US
Excellent..From start to wearing.
My two shirts arrived extremely quickly, even after having the slight delay to pay tariff taxes.
Really nicely done as I have already worn one !!!
19 de noviembre de 2025
Respuesta de Dobell
Good morning Harold,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Cancellation Request Ignored
I received an email from dobell indicating that I could cancel the shipment because of the tariff prices. I immediately replied to cancel the order and yet the package was still shipped and I keep getting emails from UPS about delivery and owing additional money.
25 de noviembre de 2025
Respuesta de Dobell
Good morning Derek,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
I have taken a look at this for you and can see the error our end which I appolagise for.
I have now processed you a full refund which you will receive confirmation of via email, if you still would like the goods you can pay UPS the import fee and have at the jacket for this price.
Or, please refuse the shipment and it will make its way back to us eventually, including the duty payment.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Absolute stunning quality
Absolute stunning quality! My new Harris Tweed sport coat fits like a glove and super fast shipping. Yes, the tariffs are lousy, but even so, worth the extra cost for a timeless, high quality piece. 10/10 recommend! 👌
1 de diciembre de 2025
Opinión espontánea
Respuesta de Dobell
Good morning Scott,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent Customer Service
Quick turnaround on shipping and quality product for a fair price. International shipping issue was resolved quickly.
10 de noviembre de 2025
Respuesta de Dobell
Good morning Casey,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
I originally ordered the wrong jacket
I originally ordered the wrong jacket. Contacted Dobell and received a prompt email response. They canceled my order immediately before shipment to allow me to order the sport coat I wanted. My Harris Tweed sport coat arrived quick, fits perfect and looks great. I love it.
FYI - I live in the US and the tariff added to the cost but that’s not on dobell. My tweed sport coat was still worth the additional cost to me.
16 de noviembre de 2025
Respuesta de Dobell
Good afternoon Jeff,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Returned garment for refund.NEVER…
Returned garment for refund.NEVER RECEIVED REFUND OR ANY COMMUNICATION REGARDIG THIS TRANSACTION!
Order # 900008541.
27 de enero de 2025
Respuesta de Dobell
Good afternoon Joseph,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Looking into this for you, I cant see we have received a return back from you to process a refund or even prompt us to do so.
These things happen, but I cant see you have made any contact with the team to date, apolagies if I have missed something but could you raise this with the CS team @ info@dobell.com and give the guys the opertunaty to look into this.
Please provide them with tracking for the return and they can take it up with the returns department in Florida.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Due to technical issues the order…
Due to technical issues the order process did not go well, but Dobell team refunded the whole amount.
6 de noviembre de 2025
Respuesta de Dobell
Good morning Kunde,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Ordering was easy and the shipping was…
Ordering was easy and the shipping was probably the most important to me. It shipped quickly and got to me in a good timeframe. Was able to track it also.
13 de noviembre de 2025
Respuesta de Dobell
Good morning Brett,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent products for Excellent prices…
Excellent products for Excellent prices 👌 👍 👏.
11 de noviembre de 2025
Respuesta de Dobell
Good morning Chaplain,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Garment is great fabric and well made…
Garment is great fabric and well made with fast delivery. Can not ask for better than that.
7 de noviembre de 2025
Respuesta de Dobell
Good afternoon Brussell,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
The morning suit I bought is beautiful…
The morning suit I bought is beautiful and is exactly as presented. They shipped it to California from England by 2-day express at no additional cost, and it arrived in perfect condition. The ONLY PROBLEM is the tariff issue: Dobell told me the tariff would be 16-32%, payable before delivery. Instead it was 64%, so my tariff on $480 was almost $300. So the US increased the tariff but I had no way of knowing that till it was too late.
30 de octubre de 2025
Respuesta de Dobell
Good morning Brooke,,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Unfortunatly as detailed on our Import FAQ page products made in China carry a secondary duty fee on import into USA, with the 2 combined it can be up to 60% duty against formalwear plus the carrier clearance fee.
We are working on estimating this at checkout for our customers so they are aware of the max rate before placing the order.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.com and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Superb quality suit at a great price
Superb quality suit at a great price, looks amazing. Mind the disgraceful idea you charge £15 for 2-4 day home delivery yet it was free next day delivery to the shop 100m from my house and the driver parked opposite my front door.
7 de noviembre de 2025
Respuesta de Dobell
Good morning Paul,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Respuesta de Dobell
Good morning Mcnamara,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Despite all the negative
Despite all the negative review I ordered a vest and trousers.
The craftmansship is great, the fitting was as described and the the shipping was great.
6 de noviembre de 2025
Respuesta de Dobell
Good morning Jakob,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
The algorithm that they use to size you…
The algorithm that they use to size you was surprisingly accurate. The material was of decent quality. The only downside was the tariffs, and I understood that they had no control over that. I would order from them again.
26 de octubre de 2025
Respuesta de Dobell
Good morning,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Easy to order
Easy to order. True size fitting. Quick delivery. High quality product.
28 de octubre de 2025
Respuesta de Dobell
Good morning Len,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.