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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Pre-ordered for an upcoming wedding. Pre-order date gave me plenty of time to receive my suit. The day the preorder was supposed to ship I got an email saying it would be delayed by a month which was... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The item arrived today - and was completely as described. I had wondered when the item was going to arrive because tracking information was not provided until the day before delivery.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para hombres
  2. también en la categoría
  3. Tienda de ropa

Escrito por la empresa

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(2053)

62 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Item was as advertised

Item was as advertised, great quality and fast delivery.

9 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Gustavo,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Beautiful Harris Tweeds!

I ordered a Harris Tweed sport coat for my husband for Christmas in a 42L. I got notifications that it was on the way and it got here in a timely manner. The tweed is really beautiful - with lots of colors running through it. The coat fits well but although I ordered the “classic” fit, it is more tapered around the waist than my husband had wanted. It’s not a straight fit ala the old Brooks Brothers. We will look into having it let out a bit and shortened slightly in the arms. Jackets this beautiful are hard to find and I think dobell did a great job. Happy!

25 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Karen,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 3 estrellas sobre 5

Decent material but disappointing that…

Decent material but disappointing that the lapel and pant satin is same color as the tuxedo not black

4 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Scott,

Thanks for taking the time to leave your review, sorry you are not 100% with the style purchased.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

The itemsGreat dress pants. that was just as advertised…

The items that was just as advertised and the delivery was excellent. It only took a week or less than too receive the item. I recommend Donell highly if u want great pants and great delivery!

10 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Foster,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Shipped quickly

Shipped quickly. Quality exceptional!

9 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Suzbry,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Good service

Good service

8 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Donald,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5
Logotipo de Dobell

Respuesta de Dobell

Good morning Svetlana,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Purchasing on line through Dobell.com…

Purchasing on line through Dobell.com was a pleasant experience to say the least!
Accessed there web site to see they're extensive selection of quality British clothing
I chose a tweed sports jacket in a size I thought I'd fit into.
The Jacket was delivered within less than a week and upon it arrival I realized I've gained some weight and the jacket was more than a bit snug. The Jacket had arrived along with simple instructions how to exchange and or return items purchased from Dobell.
The replacement jacket (in next size Larger) arrive within the week
A pleasant experience to say the least
A true five star rating with I rarely find buying on line

6 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Bryan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

I was looking for a specific jacket

I was looking for a specific jacket. You guys had exactly what I was looking for. The styling is really classic. I’ll definitely buy more from you.

4 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Tom,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Good merchandise

Good merchandise; good website; good quality; good prices; fast delivery

3 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Nice coat

Nice coat! Very fast shipping.

2 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Very good quality product

Very good quality product. Good fit. Rapid delivery

2 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Good looking and comfy

Easy, fast and a great fit. It’s very comfortable and good looking

25 de noviembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 1 estrellas sobre 5

Shipping Fee for Refund.

I had to pay for shipping for it to come and pay again for shipping for a refund.

25 de noviembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Kimberly,

Thanks for taking the time to leave your review, we do not currently supply free returns in the US, we are a UK based company and already contribute 50% of the shipping charges from us to US customers.

As we continue to grow the brand in US, we have a view to opening up a warehouse in US, this will aid free shipping and returns in which you have come to expect locally but is just not sustainable at the moment.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Excellent quality for the price and…

Excellent quality for the price and smooth international shipping experience

2 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 1 estrellas sobre 5

Terrible service

Terrible service, agents are clueless. When I placed the order it didn’t mention anywhere throughout payment process that the item is is not available at the time of order or preorder, otherwise wouldn’t have not placed the order.
Now on inquiry only through the email as there is no telephone no available for customer, agents are rude and clueless.
We are the customers and has every right to order or not, or to inquire. At the end of the day it’s customer who pays and you earn through them.
Please improve your efficiency of the company and improve the customer service agents professionalism.
Thank you,
Saleem Zaidi

29 de noviembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Dr Zaidi,

Thanks for taking the time to leave your review, sorry to see you have not received the experience you expected and I will look into this for you.

I can confirm these are new vests from a new supplier and have been on pre-sale since they where shipped, we expect to receive them this week.

On the product page in red righting, just below the size selection it states these items are on pre-sale and your order will be shipped once items come into stock. Also next to each size out of stock it states the week commencing when we would expect to ship your order.

Looking at your communication with our CS team I can see the above has been communicated with you already and can't see any evidence of rudeness but apologise if you feel otherwise.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

It was here in great time

It was here in great time. We loved it but had to return due to it being too small

1 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

great suit and great customer service

great suit and great customer service. more to be ordered shortly

1 de diciembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Fast shipping and the quality was…

Fast shipping and the quality was amazing.

30 de noviembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Great product fast delivery

Great product fast delivery

30 de noviembre de 2024
Logotipo de Dobell

Respuesta de Dobell

Good morning Michael,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

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