Dreadful company. They obtained my very personal data under false pretence then used it in a way that caused me great distress. They have refused to remove the data while they do an investigation whic... Ver más
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Consulta las opiniones de los clientes
Easy to book with a broad selection of times and GPS with different backgrounds to choose from. Easy to join the appointment and a great service from the Dr, definitely recommend.
I had a very positive experience using the AXA Doctor Care Anywhere app for my private GP appointment with Dr Dhamu. Dr Dhamu was very professional, kind, and understanding throughout the consultati... Ver más
La empresa ha respondido
A brilliant service for when you're either away from home and can't see your regular GP, or for when you simply can't get an appointment with your regular GP. Fantastic.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Información de contacto
19-21 Great Portland Street, W1W 8QB, London, Reino Unido
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,4
Excelente
1 mil opiniones
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Easy to book with a broad selection of…
Easy to book with a broad selection of times and GPS with different backgrounds to choose from. Easy to join the appointment and a great service from the Dr, definitely recommend.
10 de mayo de 2026
Opinión espontánea
Excellent doctor
Excellent doctor, but I need to see what the outcome is of emailing my GP
12 de mayo de 2026
Opinión espontánea
Couldn’t have cared less
Doctor I spoke to couldn’t have been less interested and couldn’t have cared less. What’s the point of paying for this service…it’s a joke.
14 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I had a great experience
I had a great experience — the website was simple to navigate, and the doctors were professional and made me feel comfortable and well cared for.
1 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Sean,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very easy to book
Very easy to book with lots of availability for appointments. Great communication throughout.
21 de abril de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Martin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
A brilliant service.
A brilliant service for when you're either away from home and can't see your regular GP, or for when you simply can't get an appointment with your regular GP. Fantastic.
8 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Gary,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very good service
Very good service. Helpful empathetic and feel like something being actually done to help
4 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear K,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Respuesta de Doctor Care Anywhere
Dear John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Spoke to a doctor almost immediately
Spoke to a doctor almost immediately, they were more helpful than my GP! Very impressed with this service.
5 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Annie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service, I didn’t have to wait for weeks to see our GP. My blood test was taken the next day. However, I’m in the lap of the gods when I get my results. I’m due to go on holiday first thing Tuesday morning and today is Saturday.
5 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Mike,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
This was so easy
This was so easy, compassionate and expert. The clinician put a sensible plan in place quickly and efficiently. I have been a nurse for nearly
50 years and haven’t had a GP appointment as good as this …. Ever
6 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Lisa,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I had a very positive experience using…
I had a very positive experience using the AXA Doctor Care Anywhere app for my private GP appointment with Dr Dhamu. Dr Dhamu was very professional, kind, and understanding throughout the consultation. I felt listened to, and everything was explained clearly and with care.
The app was easy to use, the appointment process was smooth, and the support provided made the whole experience stress-free and reassuring.
26 de abril de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Stiliyan,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Heard for the first time in years
For the first time in years, I felt listened to & understood. A GP whi had time & compassion. Honestly, I felt like crying from the relief of being heard. Highly recommend this service.
7 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Stucy,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Helpful and listened
6 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Dear Phil,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Dreadful company
Dreadful company. They obtained my very personal data under false pretence then used it in a way that caused me great distress. They have refused to remove the data while they do an investigation which might take up to 42 business days. They do not comply with Caldicott Principles on data use and show no sense of care that their actions are causing harm.
1 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Hi Louise,
We are very sorry to hear about your experience and the distress this situation has caused you. We take concerns regarding the handling of personal data extremely seriously and appreciate you bringing this matter to our attention.
Please be assured that your complaint is currently being investigated thoroughly in line with our internal procedures and data protection obligations. While investigations of this nature can take time to ensure all relevant information is carefully reviewed, we understand the importance and sensitivity of the concerns you have raised.
We recognise the impact this has had on you and are committed to providing a full response once the investigation has been completed. In the meantime, we thank you for your patience and understanding.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very poor service
Very poor service. In my experience clinicians cancel already booked appointments or don't show up and send emails saying that they were there and accuse the patient of being a no show. Avoid.
Update on 05/05/26: In addition to getting an email saying I was a no show when I had been logged on to the app and waiting for nearly 15 mins then email also said that the consultant has tried to phone me. I had no missed call, no voice mail so I think this was just a standard message that they send when the consultant does not show up.
2 de mayo de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Hi Stephen,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant Service
The GP I spoke to was kind, caring, and considerate. She listened carefully to what I had to say, took an interest in my concerns, and made the onward referral on promptly.
6 de abril de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Hi Jane,
Thank you for taking the time to share your experience. We’re really pleased to hear that the clinician made you feel listened to and supported, and that your concerns were taken seriously. Providing compassionate, attentive care and ensuring timely referrals are both very important to us, so it’s great to know this came across in your appointment. We’ll be sure to pass your kind feedback on to the team.
Early Resolution Team
Doctor Care Anywhere
Respuesta de Doctor Care Anywhere
Hi Alexandra,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Fabulous
An absolutely fabulous service! It’s truly amazing how quickly you can speak to a doctor. Thank you
27 de abril de 2026
Opinión espontánea
Respuesta de Doctor Care Anywhere
Thank you for your kind feedback, Nadeem.
We’re pleased to hear you were able to speak to a clinician quickly and had a positive experience. Your comments are greatly appreciated.
If you need any further assistance, please feel free to reach out.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Respuesta de Doctor Care Anywhere
Dear Mark,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
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