Doddle Cover Opiniones 1614

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Broker was exceptional and would highly recommend , albeit the quotation was much higher than I had hoped. A no fault incident but a hit and run so my premiums go up. Such is the life of insurance mar... Ver más

Valorada con 5 estrellas sobre 5

Nice young chap on phone. However, being asked why I work in a city and live in a totally different postcode as part of the ‘referral’ was very disrespectful.

Valorada con 5 estrellas sobre 5

I had a great experience with their customer service. I had a phone conversation with Gabriela to discuss policy documents. She assisted me in resolving my query. I found her to be very professional.... Ver más

Valorada con 5 estrellas sobre 5

Very helpful guy- I had a better quote initially from another company, but Rosh came back the next day with and improved offer which i agreed to. Good experience, worth a try if ypur looking for Car I... Ver más

Información sobre la empresa

  1. Corredor de seguros
  2. Agencia de seguros de automóviles
  3. Seguros para taxis

Escrito por la empresa

Motor insurance shouldn't have to be complicated... so we're here to make it straight-forward. We offer Car, Van, Taxi & Courier Cover with our staff are UK based so talking to us is a Doddle!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 82% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I had a great experience with their…

I had a great experience with their customer service. I had a phone conversation with Gabriela to discuss policy documents. She assisted me in resolving my query. I found her to be very professional. I want to express my appreciation to her specifically.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I took out insurance with Doodlecover…

I took out insurance with Doodlecover expecting a straightforward, reliable service — what I got instead has been an absolute nightmare.

Out of nowhere, they decided to raise my policy premium due to an EU licence issue. No proper explanation, no warning — just a sudden increase that I was expected to simply accept. When I tried to contact them to discuss and negotiate the decision, the experience went from bad to worse.

I was passed around from department to department like I didn't matter, with no one willing to take ownership of my case or give me a straight answer. I spent hours on the phone waiting — hours of my time completely wasted — and to top it all off, they have still not responded or resolved the issue.

The lack of communication, accountability, and basic customer care is shocking. I would strongly advise anyone considering Doodlecover to think twice. If something goes wrong, don't expect them to be there for you.

15 de abril de 2026
Opinión espontánea
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Respuesta de Doddle Cover

Hi Wisby ltd,

Thank you for your feedback and we’re sorry to hear about your experience and the frustration caused.

The change to your premium was due to a major change in the recorded driving test pass date which is an important rating factor to your insurer. We did email to explain this at the time but we apologise if this was not clear.

We’re also disappointed to hear about the difficulties you faced when contacting us as this is not the level of service we aim to provide.

Please contact us directly with your policy details so we can review this further and address any remaining concerns.

Thanks,

The doddle cover team

Valorada con 5 estrellas sobre 5

Really great experience looking for my…

Really great experience looking for my cover even though went up a bit when I call had to call them but Theo made it all clear to me about it and he helped helped me out massively and made it all workout great so greatly appreciate his help today

14 de abril de 2026
Valorada con 1 estrellas sobre 5

Total joke the price u get online it’s…

Total joke the price u get online it’s nothing when h ring them every thing will change and quote will be more then double

11 de marzo de 2026
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Respuesta de Doddle Cover

Hi Nosheen,

Thank you for your feedback. Given its nature we have investigated this for you fully.

Unfortunately when you inputted your details online you failed to disclose vital information to us. When we sent the new details to the insurer they asked for an additional premium. At this stage you still decided to purchase the quote with us.

We’re sorry you weren’t happy with our service / new price however it is essential that you fill in your details accurately to get an accurate quotation. We wish you all the best in the future and hope this helps.

Many thanks,

The doddle cover team

Valorada con 1 estrellas sobre 5

Awful

Awful, offering fake low prices on comparison websites. Ring up they don’t honour the “cheap quote” instead have you sat on the phone for an hour then give you a new quote more than what it was. When I even agreed to this, made payment for deposit then the guy says after an hr oh actually can’t honour that policy either as I they don’t honour personal ncb for taxi insurance. Well all this information was truthfully filled out on the form & repeated over the phone to the operator what a waste of time!!!

Just to let everybody know there reply is completely false! Another reason not to use this company liars!

The comparison website asked if I had private car NCB I said yes and correctly entered the right amount of ncbs, I also declared all accidents! LIARS!

7 de abril de 2026
Opinión espontánea
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Respuesta de Doddle Cover

Hi Matthew,

Thanks for the feedback - As a result we've investigated this for you.

With taxi insurance you are required to provide like for like no claims bonus. This is because driving a taxi is very different to driving a car for social use. What we can often do is get you an introductory discount for your private car bonus. Having looked at your quote you failed to disclose recent prior accident that meant we could not apply for the introductory discount. Both the recent accident and this removal of the discount resulted in a higher quote.

Again we're sorry you weren’t happy with our new quote however it is essential that you fill in your details accurately to get the correct price first time.

We hope you found affordable insurance elsewhere and think about using us in the future.

The doddle cover team

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