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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thrilled with my purchase, wish I had bought them sooner would recommend to anyone considering buying these. Website is very informative, I used the harness finder to buy 2 for my Boxers one who pulls... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a gem of a company! Having tried and tested what felt like a bazillion harnesses since getting out crossbreed rescue stumbled across this company wish I had sooner. Absolutely amazing cus... Ver más

Valorada con 5 estrellas sobre 5

This is my 2nd order with this company as my pup has now needed a bigger size harness. Same excellent service as first time around. Prompt happy to swap products immediately free of charge. Working wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely good and quick customer service. We sent in pictures to enquire about our poodle cross and found the responses to be super informative and quick. Made a mistake with the order where w... Ver más

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Información sobre la empresa

  1. Educación y formación

Escrito por la empresa

Designers & Manufacturers of the modular PerfectFit Harness, matching leads and the PacoPouch


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(69)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect Harness!

I ordered my Beagle a perfect fit harness when he was around 9 months old on the recommendation of a fellow dog walker with a Dogue de Bordeaux who raved about how good they are. I wouldn't trust another company that sells harnesses as we've had some shocking ones through our pups life as he's outgrown or ruined other poorly made ones. These feel safe and secure, and when you have a Beagle that likes to run after cars (we're working on it!) the peace of mind it gives is second to none. I was spending £20 a time to find a harness that suited my dog but these are worth the little extra for the amazing quality.

5 de abril de 2022
Opinión espontánea
Logotipo de PerfectFit

Respuesta de PerfectFit

That is really wonderful to hear Charis. Sending love to you and your Beagle!

Team PerfectFit :)

Valorada con 5 estrellas sobre 5

Flippin' brilliant company

Flippin' brilliant company. As
Ast reviewer stated, nothing in is too much trouble.
I too had a fit issue with my one year old lab, where the girth part kept slipping.
An advisor at Perfect fit said they had had similar problems with Labs before and sent out 2 new girth pieces, M & L free of charge.
I rate this company highly and have no difficulty in recommending them

5 de febrero de 2022
Opinión espontánea
Logotipo de PerfectFit

Respuesta de PerfectFit

Thank you very much Christine :)

Valorada con 5 estrellas sobre 5

Amazing company

I can’t rate this company highly enough.
All 3 of my dogs needed new harnesses as we’d been walking loads more than usual and they’d lost a little weight.
I decided to go with perfect fit because I liked the idea of different attachments so that if they lost more weight then it was easier to just buy different attachments rather than whole new harnesses and I wanted something that could adjust with or without coats also. I also like the idea that I can switch up the top part to get different colours.
Having 3 King Charles they are all very different in sizes so it wasn’t a case of one size fit them all.
I managed to get Beaus perfect fit first time
Ruby and Poppy were a little more complicated just due to their body shapes but the company couldn’t be anymore helpful. They immediately sent me out new attachments to play about with combinations to get that perfect fit. I did need further help and Jen was in email helping me with pictures so that I got her perspective on how they should look which actually was different to how I thought that it should look. I was thinking it looked hunched up but I’d attached different parts that shouldn’t have been the combination. They have sent me out 2 additional deliveries to get the correct fit for them and these were all free including shipping.
I love that nothing is too much trouble for them, I love that you don’t have to faff about with returns, replacements and or buying new parts.
Obviously I have additional parts here that isn’t needed but they will be sent back but I was told to take my time with them and make sure I’m absolutely happy with the combinations that I have.
Beau is a puller as he was attacked by another dog so can be a little erratic at times on walks but I’ve noticed he isn’t pulling as much. I used to use jacket type harnesses before so I think having the chest part here has helped with the pulling and it makes it a little easier on my hand so it’s not always straining with him.

4 de febrero de 2022
Opinión espontánea
Logotipo de PerfectFit

Respuesta de PerfectFit

Thank you so much for such a kind review Kiki! It is our pleasure to help, anytime :)
We would love to share your review if you'd be happy to send us a photo of your dogs.

Valorada con 5 estrellas sobre 5

Great product and excellent customer service

I ordered the wrong size harness but this was not an issue. The team sent alternative sizes free of charge to achieve the correct fit. I sent photographs to check that I'd made the correct selection and the feedback was instant. I returned the items that weren't required and received confirmation that they had been received.
Definitely 5 star Service

19 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast response each time from Gemma, Lucy & Natasha.

I bought a dog harness which didn't quite fit. I contacted the customer support a couple of times. Each time they sent me a new size to adjust my harness until I got the fit just right. Fast response each time from Gemma, Lucy & Natasha in customer support. My harness fits perfectly. Having worked in sales and customer service all my life, I truly appreciate great customer Service. 5 stars.

17 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and amazing customer service!

Our cockapoo injured her neck recently and we needed a harness that did not go on over her head.
Ordered one yesterday morning, with a note explaining why we needed it. Within a few minutes of placing the order we received a phone call to say It would be in the lunchtime post! The harness arrived today!
Great quality harness which fits really well and the customer service is outstanding!
Wholeheartedly recommend the product and the company.

13 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

The customer service of this shop is outstanding. I had a query last Thursday after closing hours, by 15:00 on Friday it had been solved and I received the goods today (Tuesday). I would recommend them and their products to everyone.

3 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant harness, great service

Brilliant harness, great customer service
Harness is well made, has stood up well to being washed and is y shaped with no shoulder restriction. I’ve always had issues with fitting harnesses to my deep chested but generally slim beagle. Had great fitting advice over the phone and order was sent promptly

29 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

Purchased a harness , very fast delivery.
The front part turned out to be the incorrect size so they are sending me a different size , free of charge, to try before I return the other piece.
That is what I call ‘good customer service’
Will definitely recommend this company

1 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Quick Service.

It's not often a company exceeds expectations, the Dog Games Shop managed this by offering outstanding service and a great product. When I found out that an item was the incorrect size, I spoke to them and a repacement arrived in the post the next day FREE OF CHARGE.

2 de junio de 2021
Opinión espontánea
Logotipo de PerfectFit

Respuesta de PerfectFit

Thank you so much Peter! We hope you enjoy using your PerfectFit :)

Valorada con 5 estrellas sobre 5

Excellent customer service.

I cannot speak highly enough of these lovely people. I have a 10 month old Field Lab who is very hard to fit for a harness. A simple phone call and I received excellent advice, all the available options, and a package of harnesses to try on my dog. All I have to do now is return those I do not wish to keep. Absolutely superb!

12 de mayo de 2021
Opinión espontánea
Logotipo de PerfectFit

Respuesta de PerfectFit

Our pleasure to help :)

Valorada con 5 estrellas sobre 5

Bought a harness for our mini-dachsy…

Bought a harness for our mini-dachsy and couldn't be happier with fit and quality. Really easy to put on and take off - lovely padding as well. Follow the sizing guide! 2 thumbs up.

4 de abril de 2021
Opinión espontánea
Logotipo de PerfectFit

Respuesta de PerfectFit

Thank you so much Dora :)

Valorada con 5 estrellas sobre 5

Great harness great delivery

Really great harnesses, with lots of sizes to choose from and a great breed guide on the size you get. I have a small English Setter, so getting a harness that fits her has been quite a challenge. This company offers a variety of sizes and each part of the harness can be a different size so it fits her perfectly. I was also really impressed with the fast shipping, quicker than Amazon it seems! Would highly recommend

24 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service I sent back…

Fantastic customer service I sent back an item which unfortunately got lost in the post they actually emailed me a few days later to see if I had any news on the item to which I didn’t BUT they kindly sent me a replacement free of charge Can not prise the team highly enough superb

1 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

My dog chewed through a portion of her harness as soon as we put it on. I emailed the company and they replied quickly and they offered to replace the damaged portion free of cost.

Amazing service and the harness has been brilliant. Couldn’t recommend enough!

20 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

First rate customer service to find our perfect fit...

With an awkward shaped cockapoo it was never going to be easy, but the customer service provided was first rate. After realising the fit of the recommended size wasn’t quite right the CS team proceeded to send out endless alternative bits and pieces which allowed us to trial every combination possible. Eventually landing on the perfect combination for our dog. Fantastic customer service and a lovely team of people to deal with. Will highly recommend.

10 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thankyou so much for my wonderful…

Thankyou so much for my wonderful purchase.

Everything is great all fits - no returns from us here.

Customer support was wonderful and friendly will recommend to all my friends

Thankyou
AW

2 de septiembre de 2020
Opinión espontánea

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