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Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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2,5

Todas las opiniones

(15)

4 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Fake

The packaging of their douvets seems to be designed to mislead customers into thinking that the product is made from duck down (a prominent picture of a duck and the name "downland") which is in breach of Unfair Trading Regulations 2008. This is a cheap 100% synthetic product and a real shame to see a British company resorting to such shameful practices.

28 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service still not received order

Placed an order 2nd April. 3 weeks later have been given various excuses no tracking number absolutely terrible do not buy from these cowboys

20 de abril de 2026
Opinión espontánea
Logotipo de Downland Bedding Co.

Respuesta de Downland Bedding Co.

Hi Jack,

We’re really sorry to hear about your experience, this is not the level of service we aim to provide. We completely understand how frustrating this delay and lack of tracking must be.

Your order from 2nd April is being looked into as a priority, and one of our team members will be in touch with you shortly to resolve this as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience.

Kind regards,
Downland Bedding.

Valorada con 5 estrellas sobre 5

Great Service

I have just received my order of a lovely soft Cuddle cushion from Downland Bedding, I am delighted with this item, it is so soft and great for sitting in bed reading and for when i am using my laptop. The order was delivered very quickly and was well packed.
i would definitely buy more items from this website.

9 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible company.

Absolutely terrible company.
Bought a Huggleland Teddy Fleece Wearable Relaxing Blanket from them over two weeks ago. Not only am I still waiting for this item to arrive, but they do not answer emails!
I could have walked the 60 miles to Liverpool and back and picked the item up myself. Avoid at all costs!
***UPDATE 13th October 2025***
After sending 5 emails (and receiving NO replies) I had to waste even more of my money calling them to give me my money back, which thankfully I've finally (A MONTH LATER) received. Why is there no option for no stars!!??

14 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Items didn’t arrive

I purchased from this company over £70 my items have not arrived! Ask sports direct to refund my money as I bought it if there App. Poor customer service completely avoid when I ask for a refund. No confirmation nothing from this company that my items will arrive. How do I go about getting my money back from this company? Sports direct has bad customer service also

11 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I purchased a Downland electric throw…

I purchased a Downland electric throw about 3-4 months ago as I work from home. Unfortunately I don't remember where I purchased this from (I am still looking into this to see if I can find where I purchased this from). This was lovely until it blew up yesterday! I have contacted this company several times via e-mail and received very negative responses. They tell me as I do not have proof of purchase they cannot / will not replace this. I telephoned them today and spoke to a 'Manager' who basically said the same. I have even offered to return this to them to be checked (at my cost) but they would not entertain me.
I am concerned this is a fire risk!!

Sorry, but I am left with a useless throw. The same throw is on sale for £50, which I am sure I paid this amount.
Waste of my money. Don't buy from this company.

25 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered from this website in November…

Ordered from this website in November and did not receive my order. Contacted them on 3 occasions and spoke to different in which all stopped communication. I will never order from here again

30 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wrong items sent out 3 times

I ordered side sleeper pillows but received the wrong ones. I called and was told they'd send the right ones out. I received the wrong ones again. I emailed next so all details were in writing, they apologised and said they'd send right ones out again. Shocker that I received the wrong pillows again! I gave up. I always loved their bedding but Argos stopped stocking them. I thought ordering direct from the company would be a good alternative but I will never order from them again. Sending the wrong item out once is a mistake. Sending the same wrong out two times after that is just incompetence. The oly good thing was the speed of the deliveries!

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bouncy pillows

I'm surprised at the negative comments. My experience is very positive. The Superbounce pillows are great - thick and bouncy. Decent value for money. Good communication from seller and quick delivery.

7 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

King size electric blanket very poor

King size electric blanket very poor. It hardly heats up at all after being switched on for ages plus you can’t return if it has been opened. No contact details on their website. Will never purchase from here again
Avoid this company at all costs!

13 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality and faulty made pillows

Order 3 x so called luxury pillows lacking in stuffing faulty pillows because one of the corners was loose and long like a tail Cheap pillows from china
I returned in 2 days and this ripp off company did not give me a full refund.
AVOID THIS COMPANY

15 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Highly dissatisfied.....

Bought ks mulberry silk duvet from this company through Ideal World. Definitely NOT worth the money. I am Always warm in bed, use cooling (tencel) sheets and thought this duvet would help. Kept hanging on thinking I would adjust. Wish I'd sent it back,(cos I dont have money to waste), even woke with cold feet a few times. Got 1star cos I couldn't give zero.

3 de abril de 2021
Opinión espontánea

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