DowntonhomeOpiniones 

73
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Ordered two lamps and one arrived with minor damage to the outer box although the lamp itself was fine. Took a few days to get a response from the team but the issue was sorted in the end. Lovely prod... Ver más

Valorada con 5 estrellas sobre 5

Ordered a TV unit from here last month. Delivery took around a week and everything arrived properly packed. The colour was slightly darker than I expected from the photos, but it still worked well wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought both a rug and a small side table together. They came separately which confused me at first, but both arrived within the expected dates. Rug feels comfortable underfoot and the table is sturdy... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.

La empresa ha respondido

Información sobre la empresa

  1. Accesorios para muebles
  2. Proveedor de accesorios para muebles
  3. Tienda de muebles
  4. Tienda de sofás

Escrito por la empresa

About Downton Home Downton Home is a UK-based home furnishings brand specialising in thoughtfully curated furniture, lighting, and décor designed to elevate modern living spaces. We focus on timeless design, refined materials, and understated luxury — creating collections that feel considered, elegant, and enduring rather than trend-led. Our approach is rooted in quality and detail. Each piece within our collections is carefully selected to complement a wide range of interiors, from contemporary homes to more classic spaces, ensuring versatility without compromising on character. We work closely with trusted manufacturers and suppliers to offer well-crafted products that meet our standards for design, finish, and longevity. At Downton Home, we believe that a well-designed home should feel both beautiful and functional. Our collections are curated with this balance in mind, combining aesthetic appeal with everyday practicality. Whether furnishing an entire space or selecting a single statement piece, our aim is to help customers create interiors that feel calm, confident, and effortlessly styled. We are committed to providing a seamless and transparent customer experience, from browsing and ordering through to delivery and aftercare. Customer satisfaction sits at the heart of everything we do, and we value open communication, reliability, and attention to detail at every stage of the journey. Downton Home is proud to serve customers across the UK, offering curated interiors designed to stand the test of time.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(73)

77 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We purchased several dining room items…

We purchased several dining room items at the same time and were pleased with how well they complemented each other once set up. Ordering furniture online can sometimes be a gamble, but everything looked very similar to the images shown on the website.

11 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was impressed with how well…

I was impressed with how well everything was packed when it arrived. All parts were accounted for and there wasn't a single scratch on any of the pieces. The bedside drawers were exactly the right size for our spare room and fit the space perfectly.

16 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered bedroom lamps recently and they…

Ordered bedroom lamps recently and they arrived well packed with no damage. They’ve made the room feel much warmer and more cosy in the evenings.

6 de mayo de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Thank you so much for your 5-star review!

We're delighted to hear that your bedroom lamps arrived safely and well packaged. It's wonderful to know they've helped create a warmer, more cosy atmosphere in your room during the evenings.

We truly appreciate your support and hope you enjoy them for many years to come. Thank you for choosing Downton Home!

Kind regards,

The Downton Home Team

Valorada con 3 estrellas sobre 5

Coffee table itself looks nice and…

Coffee table itself looks nice and matches the photos fairly closely. Delivery arrived a few days later than expected which was a bit inconvenient.

7 de mayo de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear you were pleased with your experience with Downton Home. Your support means a great deal to us.

Kind regards,
The Downton Home Team

Valorada con 3 estrellas sobre 5

TV unit arrived properly packed and the…

TV unit arrived properly packed and the build quality feels decent overall. The colour was slightly darker than the photos online but still works well in the space..

27 de mayo de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for your lovely review. We’re so pleased to hear you had a positive experience with Downton Home.

Kind regards,
The Downton Home Team

Valorada con 4 estrellas sobre 5

The chair looks great now it’s put…

The chair looks great now it’s put together and it’s genuinely comfortable. Assembly took a bit longer than expected though.

18 de abril de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for your kind review.

We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.

Kind regards,
The Downton Home Team

Valorada con 4 estrellas sobre 5

The lamps look nice when switched on…

The lamps look nice when switched on and work perfectly fine. One of the shades had a small mark when unpacked, although it’s barely noticeable unless you look closely. Ended up keeping them anyway.

22 de abril de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for leaving us such a wonderful review.

We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.

Kind regards,
The Downton Home Team

Valorada con 5 estrellas sobre 5

Website was fairly easy to use and the…

Website was fairly easy to use and the sizing details were accurate, which helped a lot. The cabinet fit the exact space we measured for. Assembly needed a bit of patience though, so I’d give it 4 stars overall.

2 de mayo de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you so much for your lovely feedback.

We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.

Kind regards,
The Downton Home Team

Valorada con 5 estrellas sobre 5

Bought both a rug and a small side…

Bought both a rug and a small side table together. They came separately which confused me at first, but both arrived within the expected dates. Rug feels comfortable underfoot and the table is sturdy for everyday use.

20 de abril de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for your kind review.

We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.

Kind regards,
The Downton Home Team

Valorada con 5 estrellas sobre 5

I don’t usually buy furniture online

I don’t usually buy furniture online, so I was a bit unsure at first. Thankfully the whole process was pretty straightforward. The console table feels solid and the finish actually looks better in person than I expected.

4 de mayo de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for taking the time to share your review.

We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.

Kind regards,
The Downton Home Team

Valorada con 3 estrellas sobre 5

The dining table itself is good and…

The dining table itself is good and feels stable, but delivery communication could have been clearer on the actual arrival day. Product quality was still decent once it arrived.

30 de abril de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for leaving us such a wonderful review.

We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.

Kind regards,
The Downton Home Team

Valorada con 4 estrellas sobre 5

The console table looks clean and…

The console table looks clean and minimal which is exactly what I wanted. Packaging was secure and setup only took around half an hour.

21 de abril de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for leaving us such a wonderful review.

We’re delighted that you’re happy with your experience and truly appreciate you choosing Downton Home.

Kind regards,
The Downton Home Team

Valorada con 5 estrellas sobre 5

Really pleased with the quality of the…

Really pleased with the quality of the armchair we ordered. Comfortable for reading and the stitching details looked neat. Delivery updates were also accurate throughout.

8 de mayo de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you for your lovely review.

We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.

Kind regards,
The Downton Home Team

Valorada con 4 estrellas sobre 5

Bought a mirror for the bedroom

Bought a mirror for the bedroom. Nice quality overall and the frame looked well finished. It was slightly heavier than expected, so definitely needed two people to hang it safely.

18 de abril de 2026
Opinión espontánea
Logotipo de Downtonhome

Respuesta de Downtonhome

Hi,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.

Kind regards,
The Downton Home Team

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