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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed an order on 2 Nov. I have still not received the item and have only received a non committal, general reply e mail which was of no help whatsoever. This item was a gift for my daughter in... Ver más

Valorada con 5 estrellas sobre 5

Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team. Early intergration glitches were ironed out after a couple of website... Ver más

Valorada con 5 estrellas sobre 5

I am new to DYHS I was drawn by the concept, wanting to create the world’s longest high street by connecting community with commerce and giving the Great British High Street an online presence. Our... Ver más

Valorada con 5 estrellas sobre 5

Not usually one for reviews, however credit where credits due. I had an issue with a retailer who sells through down your high street so after no resolve with them, emailed down your high street and R... Ver más

Información sobre la empresa

  1. Mercado online
  2. Tienda de juguetes para niños
  3. Juguetería

Información proporcionada por diversas fuentes externas

Shop the UK High-Street for delivery or click and collect. Products include Fashion, Home, Children's Toys and more.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(224)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Order yet to arrive. Delivery late by 1 week and item still not received.

Made an order on November 12. Tracking info states it was supposed to be delivered on November 24...I still don't have my package. Tried to follow up with the company about the status of my shipment, I was told the lady would enquire and get back to me, this was 4 days ago and I still haven't received an update. Starting to think my package won't arrive. Whilst I appreciate the delay may be caused by covid, customer service lacks basis and for that reason, I wouldn't recommend this company.

30 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Should be 0 rating

Should be 0 rating, but can't leave a zero rating. Bought a Childs pencil case for £10.50 and the company charged me £14.20 for postage. It arrived within a day so certainly didn't travel far, you try to support small companies and this is what you get. Be very ashamed of yourselves!!

24 de noviembre de 2020
Opinión espontánea
Logotipo de DownYourHighStreet

Respuesta de DownYourHighStreet

Hi Mrs J M Tiller,

The shipping service you purchased was Next Day UPS. If you Google this service you will see its cost.

We are sorry to hear this has been a shock to you. As a jesture of good will we have refunded you today so you have now only paid £3 shipping for the retailers premium next day UPS delivery service.

The refund will be funded by us (Downyourhighstreet.com) becuase the independent retailer has paid that amount to the courier and it would be unfair for us to request it back from them. I hope you can see this jesture of good will as an attempt to help you have good faith in small businesses and keep supporting them as you have with this order.

You can see the cost of shipping when you checkout on our website so please do make sure you are choosing a service that works for you when ordering.

Kind regards
Downyourhighstreet.com

Valorada con 4 estrellas sobre 5

I am just giving 4 stars because I…

I am just giving 4 stars because I didn’t have an email with my order track number. But everything else was very good. Customer service was very efficient, delivery was 4 days after I placed my order and I got what my daughter neeeded. So I am pleased. Thank you

19 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

Absolutely amazing website! Love the convenience of having access to multiple high street shops all in one place! Makes shopping, especially in the upcoming Christmas period, easy and very enjoyable. Recommend to all!

12 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website

I’ve used Down Your High Street for over 2 years and the idea of having high street shops accessible on one site is excellent. The website is easy to use/navigate and making transactions are a piece of cake. Would recommend to anyone.

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Great Place to Shop

A Great Place to Shop. Given the whole situation with Covid-19, Down Your High Street has been the prefect place to start with Christmas presents this year. Great service and highly recommend!!!

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent idea

Excellent idea. So easy to use and I love being able to support local independent stores.

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

DownYourHighStreet has made it so easy…

DownYourHighStreet has made it so easy for me to search for things online that I would normally do if I went to the shops! Without the hassle and busual of queuing and wondering around looking for items that I need. Everything is there online! Easy to use website for people who are technophobic like me. The great thing about DownYourHighStreet is that they support all local businesses which is great.

Vince

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used DYHS now for 3 or 4 years

I have used DYHS now for 3 or 4 years, I have always found shopping local gives you a much better service than the big stores! I have spoken to the customer service team on a few occasions and they were just as helpful as the shops themselves. I love the range meaning anything I need I know they will have!

11 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I couldn’t be more happy with my shopping experience

I couldn’t be more happy with my experience with a little bit of confusion on delivery!! Fast response was magic. Person cried Robyn sorted everything will definitely shop here again without hesitation. Thank you mystery person for sorting my order.

10 de noviembre de 2020
Opinión espontánea

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