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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a pair of slides and it did not give me an option for standard shipping only for expedited shipping. Paid and extra $10 and it’s now been 6days and slides still have yet to arrive. These were... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I did have an issue with my order but the customer service was great and got my issue resolved in a timely manner. The slides themselves do fit a little snug but are still very comfortable.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These Draco slides are straight🔥 Super comfortable right out the bag no break-in needed at all. The fit is perfect, and the cushioned sole makes them easy to wear all day without your feet getting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Draco Slides are super comfortable and honestly great for recovery, no complaints there. They’ve got a ton of colors and designs too, which is a nice bonus. The downside is the shipping. It’s almos... Ver más

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3,9

Muy bueno

TrustScore: 4 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

My package has never shipped

My package has never shipped! You lie saying it has shipped when it hasn’t ! Tired of talking to bots!

14 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Hey, I’m really sorry you’re dealing with this and that it’s felt like you’re only talking to bots. Sometimes a label is created in our system before the carrier actually scans the package, which makes it look like it shipped when it hasn’t moved yet. Please email info@dracoslides.com
with your order number and “Trustpilot Help” in the subject so a real person on our team can pull up your order, confirm what’s going on, and get it moving or resend it right away.

Valorada con 5 estrellas sobre 5

They feel like your walking on clouds

They feel like your walking on clouds , they also make it very affordable with deals always happening like buy one get one free or a discount of 20% off or higher .They are a wonderful gift overall I'd definitely spend more money on these in the future

3 de enero de 2026
Opinión espontánea
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Respuesta de Dracoslides

Love this so much! 🥹💚 We’re glad the “walking on clouds” feeling and the deals are hitting for you. Thanks for the kind words and for thinking of us for future gifts!

Valorada con 1 estrellas sobre 5

Shipping/Order Issue

I ordered two pairs of draco slides on Dec 8 and it ended up coming in on the 31st. Keep in mind I paid for express shipping so it’d get here before christmas. I also only received one of the pair of slides which is even more disappointing. I DMed them on instagram and on email and still no response. The slides are nice but the customer support and late shipping is ridiculous .

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Dracoslides

Thank you for sharing this and for giving our slides a chance, even with everything that went wrong. I’m really sorry your order arrived late and that you only received one pair after paying for express shipping and reaching out multiple times. That is not the experience we want for you. Please email info@dracoslides.com with your order number and “Trustpilot Missing Pair” in the subject so our team can locate the second pair or arrange a replacement and review what happened with your shipping.

Valorada con 1 estrellas sobre 5

Draco is a scam

They do not deliver the product and force you to pay for express shipping even though they already know you are never getting them. I had to fight for a receipt through my credit card company. Never received anything. They even pretended to send me a replacement order but that never arrived either.

DONT BELIEVE THE POSITIVE REVIEWS. THEY ARE FAKE.

The company told me that the product isn't shipping and there's no way they can even guess how long it would take to receive a pair. Any positive review in the past few weeks is an outright lie.

19 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

I’m really sorry for what you’ve experienced and that you still haven’t received your order or the replacement you were told about, that would make anyone lose trust, and it’s absolutely not how we want things to go. We’d really like a chance to properly review what happened on your specific order and fix it, whether that means getting a confirmed shipment to you or issuing a full refund so you’re not out of pocket. Please email us at info@dracoslides.com with your order number and the subject line “Trustpilot Order Not Received” so someone on our team can pull up your order right away and work through a resolution with you.

Valorada con 1 estrellas sobre 5

need slides

hi again they said they would update me when my package would ship i been waiting since dec 13 now the plaid beige burberry dracos 7-8 i ordered are out of stock i emailed back and forth it was just a bot and i said if i could wait till they restocked and no answer am i ever gonna get my slides?

13 de diciembre de 2025
Opinión espontánea
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Respuesta de Dracoslides

Totally understand why you’re frustrated, and I’m really sorry you’ve been waiting this long. Please email our team with your order number and “Plaid Beige 7–8 - TrustPilot” in the subject to info@dracoslides.com so a real agent can grab it right away. We’ll confirm what’s happening with your order and help figure this out.

Valorada con 4 estrellas sobre 5

Still waiting . . .

*UPDATE: The day after I posted this review the tracking miraculously updated and then my package was delivered in the afternoon. I suppose this could very well be an issue with the tracking site, not Draco.*

I ordered a pair of dark reflective slides and socks on December 18th. First it said I’d have them by the 24th, then it said the 26th. Today is December 29th and the tracking says it’s still pre-transit. Only a label has been created. It’s disappointing.

26 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you so much for coming back to update your review and for giving us that context 🙏🏽 We’re really glad to hear your package made it to you, even though the tracking experience was confusing and frustrating. We’re always working with our shipping partners to make tracking more accurate and transparent. If you ever see anything off again or need help with a future order, please reach out to us at info@dracoslides.com so we can jump on it right away.

Valorada con 5 estrellas sobre 5

Great perfect comfortable💯💯💯🔥🔥

Great perfect comfortable delivery was fast. Got mine on time for the Christmas love them.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Dracoslides

Love this!! 🙌 So happy they arrived on time for Christmas and that you’re loving them. Thanks for rocking Draco with us! 💯🔥

Valorada con 5 estrellas sobre 5

Takes awhile but worth it

Got the slides for my Brother and he is enjoying them. Did take a while to get them so allow for 3-4 weeks shipping. I even like the email they send out and it lets me know that it’s not just a computerized email.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you for sticking it out with us and for the heads-up about the shipping time, we really appreciate your patience. 🙏 We’re glad to hear your brother’s enjoying his slides and that our emails felt genuine, and we’re continuing to work on tightening up those delivery windows.

Valorada con 5 estrellas sobre 5

Great Poducts with amazing prices and…

Great Poducts with amazing prices and even better customer service. Have a bunch of stuff like shirts, socks, slides, wallet, lanyard, and more and will be more in the future. It’s like the feeling of a luxury designer brand for a fraction of the price.

27 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you so much for the love and support 🙏 We’re really glad the pieces and prices are hitting that “designer feel” for you, and we’re excited to keep dropping more for you to enjoy. Appreciate you being part of the Draco fam. 💚

Valorada con 5 estrellas sobre 5

BUY EM

The slides are really comfortable and they’re really pretty my boyfriend got us matching ones AND I LOVE THEM SMSMMSMSMMMMM

27 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Love this 😂 Matching pairs for the win! Thanks for rocking Draco with your boyfriend ❤️

Valorada con 1 estrellas sobre 5

Extremely disappointed!

EDIT! STILL WAITING FOR A RESPONSE BACK FROM INFO@DRACOSLIDES. Meanwhile I have 2 pair of slides that dont fit, wasted $160!!
Bought two pair of slides in November, Christmas shopping for my son. Didn't give them to him until December 25th of course. Unfortunately they do not fit him. Draco will not honor an extended holiday return policy. Like mostly every other store does. Now I'm stuck with $160 and two pair of ugly slides that I would have never bought.

25 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Hi there, I’m really sorry you and your son had this experience, especially after planning ahead for Christmas. Our standard return window is 30 days from delivery, and it sounds like the timing landed you just outside of that, which is understandably frustrating. Please email our team at info@dracoslides.com with your order number and the subject line “Review Help – Returns” so we can take another look at your case and see what options we might have for you.

Valorada con 5 estrellas sobre 5

Best slides. Quality and comfortable

Copped a pair for my little brother and after seeing the quality and how comfy they were, I ended up getting myself a pair XD. Legit the best slides I’ve ever bought. You can adjust the size of it too in case you wear thicker or thinner socks with them. And yes, they are true to size :p!! I will be buying another pair in a different color. I went with the OG black for the first pairs 😝

27 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you so much for this review! 🙌
We love that your brother put you on and that you grabbed a pair for yourself too. Glad the fit, comfort, and adjustability are all hitting for you, the OG black is a solid choice. Can’t wait to have you back for that next colorway 💛

Valorada con 5 estrellas sobre 5

comfortable and affordable would buy…

comfortable and affordable would buy again for everyone i know

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Dracoslides

Thank you for this! 🙌 Glad the slides are hitting on both comfort and price, it means a lot that you’d buy again for everyone you know 💛

Valorada con 5 estrellas sobre 5

Delivery was good and the slides are…

Delivery was good and the slides are comfortable I love the🔥🔥🔥🔥

27 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you so much! 🔥 Happy to hear shipping went smoothly and that you’re loving how comfy the slides are 💛

Valorada con 4 estrellas sobre 5

Draco is a scam!

****Update. My slides did arrive after many many many emails. My son loves them. Draco needs to do better with their shipping.

***Update. I finally recieved my order around Jan 3rd only after sending an email with the subject line including the word "trustpilot". I'm thankful I finally got the other because my son loves them. It shouldn't take a bad review to get the products you paid for.

I ordered 2 pairs of shoes for my son for for Christmas. The website said they would be delivered by Dec 24. When I check my shipping it says it is still processing. When I emailed them, they sent back a message saying my order has shipped and is on its way. I think this company is a complete scam or simply thinks we are stupid. I can see the tracking. I can see the order status. Both say only a shipping label was created. Nothing has been shipped. I replied to the email asking for proof it was actually on its way. Now everything has gone silent. There is no phone number for me to call. I would like my $150 back since it seems like I'll never recieve my order. But with no one to talk to it seems impossible. I will continue to search for a way to get my money back. Never again!!!

Just a quick update. I recieved a response from the shipping partner confirming they are NOT in possession of my package. They have NOT yet received package from DracoSlides. Yet, just this morning I recieved an email from Draco Slides still claiming my package is in transit. This company just blatantly lied to me. I will be seeking a full refund.

"1LSCZNB005R84Z6

Happy Holidays, and thank you for contacting ShipX. We’re sorry to report that your package is still on its way to our hub. We have not yet physically received it, so we are unable to provide updated tracking scans at this time. Once the package arrives, it will be scanned in and continue on its way with an updated ETA. Thank you for your patience and understanding.

--
Dani Galvan
@shipx.com"

24 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

We’re really sorry for what you’ve gone through with this order, especially when it was meant for your son’s Christmas. You’re absolutely right to be frustrated seeing only a label created while emails say it’s “in transit,” and we take that seriously. It looks like our system marked the order as shipped before the carrier actually picked it up, which is on us. Please email info@dracoslides.com with your order number and “Trustpilot – order not shipped” in the subject so someone on our team can pull it up right away and either process a full refund or work out a solution you’re happy with. We appreciate you calling this out and we’re committed to making it right.

Valorada con 5 estrellas sobre 5

Good Slides, Rough Shipping

Draco Slides are super comfortable and honestly great for recovery, no complaints there. They’ve got a ton of colors and designs too, which is a nice bonus. The downside is the shipping. It’s almost always late by four days or more, and their customer service doesn’t really make the experience any better.

Even with all that, the slides themselves are so comfy that it kind of balances things out.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you so much for the honest review and for rocking our slides for recovery, that means a lot. 🙏 You’re absolutely right about shipping being the weak spot, and we’re actively working with our carriers and fulfillment team to tighten up those timelines. If you ever see a shipment running late again, please reach out to us at info@dracoslides.com with “Trustpilot – shipping help” in the subject so we can jump on it right away.

Valorada con 1 estrellas sobre 5

I ordered slides during the buy one get…

I ordered slides during the buy one get one free sale in November. When I received the slides, they were too small so I filled out an online form for an exchange. That was on December 14th. I emailed them several times looking for my order. I did receive a response on December 18th stating it had been shipped with a tracking number. I checked the tracking number daily, needing the slides by Christmas Eve for my grandson. On December 22nd, they were too tracking showed delivery attempted at after 10 pm. I contacted OnTrac the delivery service and had to chat by email. I also emailed Draco back making them aware of the situation and no response! I received a email from the delivery company on 12/26 that unfortunately my merchandise was lost in transit, which is a lie because it updated daily from 12/22- 12/25, out for delivery!!! Emailed Draco again on 12/26 making them aware and also sent a screenshot of the email. I am currently waiting for a response. In the meantime, I have contacted my bank establishment. Highly Disappointed!!!!

14 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you for sharing this and I’m really sorry for what you’ve had to go through, especially with a Christmas gift for your grandson. This is not the experience we want anyone to have. Sometimes our shipping partners mark things incorrectly or lose a package in transit and it becomes incredibly frustrating to track from your side. Please reach out to our support team with your order number and a screenshot of the OnTrac “lost in transit” email so we can review your case, work with the carrier, and arrange a replacement or another fair solution for you. We appreciate your patience and the chance to make this right.

Valorada con 5 estrellas sobre 5

They actually came and on time

I ordered my son slides a week and a half before Christmas. I was scared because of the bad reviews, but I still chanced it. I paid for express shipping and for protection. My son slides came on time in 5 days, few days before Christmas. Dracoslides is definitely a legit site. They probably just need a better system for people to order and receive their package. I don’t leave reviews a lot but I felt, I had to.

13 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

Thank you so much for taking a chance on us and for sharing this, we’re really glad your son’s slides made it in time for Christmas. 💚 You’re right about improving our ordering/shipping system, and feedback like this is exactly what helps us get better.

Valorada con 1 estrellas sobre 5

I placed my order on Dec 19th my order…

I placed my order on Dec 19th my order still wasn’t shipped stuck on processing I will never order anything else Draco I have emailed 3 emails tried to reach out on Facebook I think this is a scam website Dracoslides if you like the slippers order on Amazon calling my bank tomorrow I want my $167 back

19 de diciembre de 2025
Opinión espontánea
Logotipo de Dracoslides

Respuesta de Dracoslides

We’re really sorry your order has been stuck in processing this long, that’s not the experience we want for you at all. Please email us at info@dracoslides.com with the subject line “Trustpilot – Order Help” and include your order number so we can either get this shipped out immediately or process a replacement for you.

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