Ordered a pair of slides and it did not give me an option for standard shipping only for expedited shipping. Paid and extra $10 and it’s now been 6days and slides still have yet to arrive. These were... Ver más
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Consulta las opiniones de los clientes
I did have an issue with my order but the customer service was great and got my issue resolved in a timely manner. The slides themselves do fit a little snug but are still very comfortable.
La empresa ha respondido
These Draco slides are straight🔥 Super comfortable right out the bag no break-in needed at all. The fit is perfect, and the cushioned sole makes them easy to wear all day without your feet getting... Ver más
La empresa ha respondido
Draco Slides are super comfortable and honestly great for recovery, no complaints there. They’ve got a ton of colors and designs too, which is a nice bonus. The downside is the shipping. It’s almos... Ver más
La empresa ha respondido
3,9
Muy bueno
219 opiniones
Ha contestado el 96% de las opiniones negativas
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DRACOSSS
BEST SLIDES OUT HERE IN THE MARKET YALL SLEEPING IN THESE BOYS FAM!!! DEFINITELY RECOMMEND FOR ANY1 LOOKING FOR SLIDES!!
19 de diciembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Let’s gooo 😤🔥 Appreciate you gassing us up like this! Thanks for rocking with DracoSlides, tap into our app for early access, limited drops, and special offers 🙌 Download it here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)
I already got 3 pairs of these joints…
I already got 3 pairs of these joints they the best slides not just by design but the way they feel hella comfortable ima keep on grabbing more of em💪
19 de diciembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Thank you for the continued support, 3 pairs is crazy love and it means the world to us 🔥 Enjoy your slides and we can’t wait to see you rock even more of them.
100 out of 10 these are amazing
these are the best slides ever
19 de diciembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Thank you so much for the love! We’re hype you’re enjoying your DracoSlides 🔥 For exclusive drops, restocks, and VIP perks, download our DracoSlides App here: [https://x52nrbs0.tapc.art](https://x52nrbs0.tapc.art)
Fraud Scam Alert!
I placed an order with Dracoslides.com and immediately regretted it, I have not recieved an order number, tracking number, email confirmation, and am recieving multiple email virus error response messages regarding my purchase. Not only is this unethicle and unprofessional, it is appualing coming from a reputable (so called company) clearly I am not the only one experiencing this issue and it needs to be stopped before it goes to far and anyone else either looses or chances their hard earned money. as expensive as these slippers are this is just sad. I am not sure who is representing the company as spokesperson for these issues. but for their to be this many complaints here about the same issues is staggering and I will make sure I go on a full blown rant campaign to get them cancelled. I literally have no way to contact them no tracking or anything, but my funds went through without a hitch, I smell something foul in the air and I will make sure everyone knows it, I have a background working with the fraud department at a major bank and lets just say, I am putting them on alert.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Thank you for sharing this and I’m sorry for the stress this has caused, if you’re not seeing an order or tracking confirmation and are getting error messages, it sounds like something has gone wrong with how your emails are coming through. Please reach out to us at info@dracoslides.com with your full name, email used at checkout, and (if you have it) your order number, using the subject line “Trustpilot Order Lookup” so we can locate your order, confirm the status, and either resend your confirmation with tracking or arrange a free replacement shipment if needed. We take this kind of report seriously and want to get this sorted for you as quickly as possible.
I don’t know where my package is I’m…
I don’t know where my package is I’m very scared that I got scammed and I don’t know how to get in contact with anyone I’m very disappointed in this because I spent 200$ on 2 pair of slides just for it not to come through I’m hoping and praying I get it by the 20th it told me 3-5 business day but yet I’m on day number 9 and my package is stuck in Orlando Florida this is js sad🤦🏾♀️.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Dracoslides
I’m really sorry for how stressful this has been, especially when you’ve spent $200 and the tracking looks stuck and you haven’t been able to reach anyone, that’s not the experience we want for you at all. Please email us at info@dracoslides.com with your order number and the subject line “Trustpilot Tracking Help” so we can pull up your order, check the latest updates with the carrier, and, if the package is not moving, send a free replacement shipment to make sure you get your slides.
Placed order for a present
Placed order for a present. For two weeks no movement. Day after they said they would check into it finally got movement in tracker. Told them I wanted to return and get full refund. Said since it was mystery order they could not. Also they said shipping company to blame for delay. Seems suspicious that no movement until I got ahold of someone to finally look into it. I suspect that it was not shipped but label was created. Giving them time to fill order. Definitely poor service from Draco slides. Seems a lot of similar complaints about exact same thing. Integrity is a must for a company to earn business.
Update. Still no delivery, still no refund! Company AI only response. Now AI states no refund if shipped. Something is not right with this company. Shipppng delays are their responsibility. They can’t just pass the buck.
Still nothing delivered only AI responding. Hopefully my credit card company can get my money back from them.
Still nothing. Noticed all these responses are regurgitated of what the reviewer is saying. Mine was supposed to be express shipping 1-5 business days. I actually got a response from a Draco person who says they can’t be responsible for their shipper. Yes you are responsible for your shipper. That’s called doing business ethically. Don’t pass the buck and take responsibility.
Update I never received package but they have given me a refund.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi Daniel, I’m really sorry for the experience you’ve had, especially after ordering this as a present and then seeing no tracking movement for so long and feeling your refund request wasn’t handled fairly. This isn’t the level of service or integrity we want to show. Please email us at info@dracoslides.com with your order number and the subject line “Trustpilot Mystery Order” so a team member can review the delay and your refund request in detail and work with you on a proper solution
Im pretty sure this is a scam site
Im pretty sure this is a scam site. Save your money!!!!
Placed my order on Nov.20th for express shipping, on the 26th I received a tracking number but there has been NO movement since then. I have sent multiple emails and all I get back is "I'll escalate this" but its an AI generated message. I've been told to contact again if no movement in 3-5 days and that was 7days ago. Emailed back and NOTHING!! I have even tried emailing the shipping company and nothing.
All seems very sketchy now. Pretty sure its a scam. Which sucks, my son REALLY wanted a pair for Christmas.
20 de noviembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi Charlee, I’m really sorry for what you’ve gone through with this order, especially with express shipping, no tracking movement, and not getting a clear response while you were trying to get a Christmas gift for your son. This is not the experience we want for you. Please email us at info@dracoslides.com with your order number and the subject line “Trustpilot Christmas Order” so a team member can review this right away and reship your order for free. We’ll also check what went wrong with the tracking and your earlier emails. Thank you for sharing this with us, we’ll do our best to make it right for you and your son.
Ordered $350 worth of slides and pants…
Ordered $350 worth of slides and pants on November 26th. Said label was created November 29th. I had express shipping. Shipping still says label created. Emailed Draco multiple times and nothing is being done. This is crazy this was my sons Christmas gift and I don’t even know if he will get it because this company doesn’t reply that then sending AI generated messages !!
26 de noviembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi there, I’m really sorry for what you have experienced with this order. You paid for express shipping, your tracking has been stuck at “label created,” and you have not been getting a clear response, all while this was supposed to be your son’s Christmas gift. That is not the experience we want for you. Please email us at info@dracoslides.com with your order number and the subject line “Trustpilot Christmas Express Order” so a team member can review this right away and reship your full order for free. We will also look into what went wrong with the original shipment and your previous emails. Thank you for letting us know. If you reach out by email, we will prioritize your case and do our best to make this right for you and your son.
Fraudulent company
Fraudulent company, lack of customer support, DONT BUY!!! Package been sitting in florida for weeks when it said will deliver in 3-5 days with express shipping. Ordered November 12th, with no signs of moving or updates with tracking. Tried to contact them for a refund but only been getting AI responses in return????
12 de noviembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hey! I’m really sorry you’ve had this experience, and I completely understand why you’re frustrated. This is absolutely not the level of service we aim to deliver, especially when you paid for express shipping.
It looks like your package got stuck with the carrier in Florida, which shouldn’t have happened, and I apologize for the delay and lack of proactive updates. We also don’t want you receiving AI responses when you’re trying to get help, that’s on us, and we’re fixing that immediately.
Please email us directly at info@dracoslides.com with your order number so we can personally take care of this for you. We’ll make this right, whether that means sending a free express replacement or providing a refund, whatever works best for you.
Thank you for giving us the chance to fix this, we truly appreciate you.
I ordered buy 1 get 1 free and was scammed
I ordered buy 1 get 1 free slides($132.00) When I received my package it only contained 1 pair. After contacting the company with detailed information about my order and what was missing I received an email from Vaille Medrano stating that they were sorry that I "believed" something was missing from my order and to send photos and details about what was missing.
I replied with another email stating all the information including the order number that was already on the original email and a screen shot of what I received and what was missing. No response. I then looked into the false 90 day money back guarantee and free returns which is stated on the website. There is no 90 day money back guarantee and you need to select free returns when you are purchasing apparently. Unfortunately this is an unreliable company trying to scam people. I will be contacting the bbb and returning my order.
10 de noviembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hey! I’m really sorry for the experience you’ve had. You should’ve received both pairs from the Buy One Get One Free offer, and I completely understand your frustration. That’s on us, and we’re going to fix this immediately.
I also want to personally apologize for the wording in the earlier email. You shouldn’t have been told that you ‘believed’ something was missing. If you only received one pair, that’s our mistake, and we take full responsibility for correcting it.
Please email us at info@dracoslides.com with your order number so we can get this resolved right away. We will make sure you receive your missing pair at no extra cost, or if you prefer, we can arrange a refund, whatever works best for you.
Thank you for bringing this to our attention. We truly appreciate the opportunity to make this right.
Wrong item sent
I ordered a pair of slides and received them two day late. Annoying but not a deal breaker. However upon receiving the order i realized that the wrong item was shipped. I let them know of the problem and was told to send a picture, which I did. That was over a week ago and I have not heard a word back. Mr or Ms Vaille medrano has not answered an email. It’s disturbing how unprofessional this business is. Also please tell me why there is no phone number to reach them ?
7 de septiembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi there, I’m really sorry for the experience you’ve had with us. A late delivery, the wrong item, and then not hearing back after sending photos is absolutely not the level of service we want to provide. You’re right to be frustrated, and we appreciate you taking the time to share this. We did drop the ball here, especially after you already reached out and sent a picture. That’s on us, and we want to fix it properly. Please email us at info@dracoslides.com with your order number and “Trustpilot – Wrong Item” in the subject line so we can send out the correct pair at no extra cost and review what happened with your original ticket. As for the phone number, we currently handle support through email so we can keep everything in one place and properly track orders, photos, and resolutions. That said, this only works if we’re responsive, and in your case we clearly weren’t. We’re really sorry about that and are tightening up our follow-up process so this doesn’t happen again. Thank you again for flagging this. If you give us another chance via email, we’ll do our best to turn this around for you.
Beware of the "mystery slides"
I ordered from Draco Slides during a Buy One, Get One Half Off promotion, expecting delivery in five days. The order arrived nearly two weeks late, and to make things worse, one pair of slides appeared used, shipped unwrapped in a worn bag, completely unlike the other pair which was new and sealed. When I tried to return them, their system rejected my request, even though their website advertises free returns and exchanges. Customer service then told me the order was “final sale” and refused to help. This was incredibly frustrating and felt dishonest — late shipping is one thing, but sending used merchandise and refusing a return is unacceptable.
20 de septiembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi Nigel, I am really sorry for the experience you had with your BOGO order. Your slides arriving late, plus receiving a pair that looked used, is not acceptable and not the standard we want for our customers. On top of that, having your return request rejected after seeing free returns and exchanges on our site would feel extremely frustrating and I completely understand why you felt it was dishonest. We want to make this right for you. Please email us at info@dracoslides.com with your order number. Our team will review your order, send you a brand new replacement pair for the damaged one or work out another solution that works for you, and look into why your return was marked as final sale so this does not happen again. Thank you for taking the time to share what happened. If you give us another chance through email, we will do our best to turn this experience into a positive one and regain your trust.
It’s been a month since i ordered a…
It’s been a month since i ordered a 166$ order of two pairs of slides with express shipping, i keep sending emails to them some of them are answered but only by ai. This is the worst experience i’ve had with ordering online, i don’t know if i got scammed but it seems like it. It’s ridiculous. I get updates every 10 days with the tracking and that’s it. ITS BEEN A MONTH!
15 de septiembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi Velicu, I am really sorry for what you have experienced with this order. Waiting a month, especially after paying for express shipping, and then feeling like you are only getting automated replies would be incredibly frustrating. I understand why it feels like you might have been scammed, and I am really sorry it has reached that point. This is not the experience we want for anyone who shops with us. Please email us at info@dracoslides.com
with your order number so we can look into your shipment right away and reship your order for free. We will also review what happened with your express shipping and your previous emails so we can address that on our side. Thank you for bringing this to our attention. If you give us another chance over email, we will do everything we can to make this right and regain your trust.
The site legit after all
9-18-2025 So an update I got my order 9/18/25 very impressed with the fabric and quality no concerns they legit will be ordering again from them and two people besides the ai did email me just had to wait like two-three days for a reply…….——————————-09-12-2025I’m starting to really think this site about to scam me I might be to inpatient trust I give you update if I receive order or refund. not Amazon not dhgate probably where some of y’all got y’all slides from but I used the Draco slides site I’m really starting to think I got scam paid $159 for 2 different Burberry pajamas express shipping 9/4/2025 for them to come fast all I got is a dhl tracking number can’t contract nobody just ai in the chat support I can just feel it in my gut knowing this a scam site probably I will change update if I receive my order cuz it really only been 9 days actually all the YouTube videos TikTok’s are from Amazon or dhgate buy from them please you guys not dracoslides.com
11 de septiembre de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi Travis, thank you so much for coming back to update your review. We really appreciate you giving us a chance and sharing that you received your order and are happy with the fabric and quality. It means a lot to hear that you plan to order again. We are also glad our team members were able to connect with you by email, even if it took a couple of days. We know waiting, especially with express shipping, can be stressful and we are working on improving our response times so the experience feels smoother from the start. Thank you again for your trust and for sticking with us. We are excited to have you as part of the Draco Slides family.
BUY ONLY IF U HAVE EXTRA MONEY LAYING AROUND.
Paid for express shipping (1-5 days) which was a extra $20 but still took over a month to recive the slides, on top of that, the tracking number they send u is fake and will give updates on randoms peoples slides, also if your living in canada like me, i dont recommend buying the slides, not only did i have to pay $170 cad for the slides, when the slides arrived, they made me pay $70 at the post office to be able to actually get the slides in my hands, honestly they do have pretty decent quailty and feel great but would i buy another pair? HELL NOOO,
28 de agosto de 2025
Opinión espontánea
Respuesta de Dracoslides
Hi there, i’m really sorry for the experience you had with your order. Paying extra for express shipping and then waiting over a month, dealing with confusing tracking updates, and being asked to pay additional fees at the post office is absolutely not the experience we want for our customers. I understand why you’re frustrated, especially after spending so much overall. We also appreciate you mentioning that the slides themselves feel good and are decent quality, but we know that doesn’t make up for the shipping and extra charges you went through.Please email us at info@dracoslides.com with your order number so we can review your shipment, the tracking history, and the extra fees you were charged at pickup. Our team will look into what went wrong and see what we can do to make this right for you. Thank you for taking the time to share your experience. If you’re willing to reach out by email, we’ll do our best to help and rebuild your trust in us.
Please save your money or use a credit…
Please save your money or use a credit card:
They are scammers you will never get your order they will send you fake tracking number but it never works so don’t waste your money you will never get what you paid for
8 de julio de 2025
Opinión espontánea
Very poor quality product
Very poor quality product. They only have a 30 day return policy. There is NO CUSTOMER SERVICE telephone number. Wasted $112.00, the slides broke after less than 60 days.
Orders slides on June 13, 2025 - they arrived about 10 days later. My 15 year old only worn them maybe 4 times and the strap broke.
13 de junio de 2025
Opinión espontánea
I got scammed man
I got scammed man, i trusted this site and read reviews and i thought they were legit. I never even got the order number or anything, their is no number in their website either. Man, all the reviews are bots, be careful out there. They will even send a confirmation for the purchase via text but still nothing. Couple of emails here and there but still, thank goodness I purchased with my Credit, i am about to call them and get my money back.
21 de junio de 2025
Opinión espontánea
tuff slides
I love the insoles in the shoe it’s really comfortable i also love how it pops out with my outfits
17 de marzo de 2025
Opinión espontánea
Respuesta de Dracoslides
Let’s go! Appreciate you taking the time to share this. Tap into our app for early access, limited drops, and special offers! 🙌
Download our app here: https://x52nrbs0.tapc.art
These slides are CLEANNNN
Dracoslides is a legitimate company with quality slides I wear on the daily. It’s unfortunate that deliveries from them were delayed due to the Canada Post strike, and as one who was affected by it, Dracoslides offered excellent customer service and support at the time; and when I finally got my slides, they gave me a discount code for my next purchase. I really appreciate the dracoslides team, and can’t wait to cop my next pair💯
20 de diciembre de 2024
Opinión espontánea
Respuesta de Dracoslides
Hi there, thank you so much for this review and for sticking with us through the Canada Post delays. We know how frustrating shipping issues can be, especially when they’re out of your and our control, so it really means a lot that you recognized our team’s effort and still rock your slides daily. We’re glad the discount code helped a bit with the wait, and we seriously appreciate your trust and support. Can’t wait for you to cop your next pair 💯
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