Drain Doctor - Bournemouth Opiniones 16

TrustScore: 4.5 sobre 5

4,4

Unit 59, Axis 31, Oak Field Road, Woolsbridge Industrial Estate, BH21 6FE Wimborne, Dorset, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They went the extra mile. When unexpected problems occurred they found solutions or workarounds and wouldn't leave until my systems were all clear and running nicely.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rang late Tuesday, had a call Wednesday morning offering me a 2 hour window same day. Then contacted nearer the time with a more accurate arrival time. Connor arrived at the time stated. Advised the p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience with DrainDoctor was first rate from start to finish. Firstly an incredibly coherent and professional women took my details. Connor from Bournemouth then arrived later in the day to sor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The drainage engineer, Richard Hubbard, took the time to explain the problem and how he planned to resolve the issue. Clearly explained the plan and costs. He had to go away and come back the next wor... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de drenaje
  2. Fontanero

Escrito por la empresa

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance. Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike. Find Your Local Engineer


Información de contacto

  • Unit 59, Axis 31, Oak Field Road, Woolsbridge Industrial Estate, BH21 6FE, Wimborne, Dorset, Reino Unido

  • 01202 162316

4,4

Excelente

TrustScore: 4.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

They went the extra mile

They went the extra mile. When unexpected problems occurred they found solutions or workarounds and wouldn't leave until my systems were all clear and running nicely.

14 de mayo de 2026
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Arrived on time, kept me informed, very friendly to deal with.

3 de abril de 2026
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Drain Doctor recommendation

Rang late Tuesday, had a call Wednesday morning offering me a 2 hour window same day. Then contacted nearer the time with a more accurate arrival time. Connor arrived at the time stated. Advised the process and explained the costing. Carried out the work as agreed. No stress and now no blockage in our drains. A very well polished service. Thank you Connor and the Drain Doctor team. I can certainly recommend them.

25 de marzo de 2026
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 3 estrellas sobre 5

Cleared the blockage BUT expensive!

Cleared the blockage, but very expensive for less than an hour's work. Cheaper quotes elsewhere, but had been told by the 'call center' that it was safer to have a fixed on-site quote and then proceed with the work. They did not mention during the call that there was a fixed price for clearing internal blockages (£329.74)!

We had expected the drainage contractor to turn up before lunchtime, but they finally arrived after 4pm by which time it was too late to get someone else in that day, and we needed it to be fixed (water coming through the ceiling).

So I wish I had gone with someone else, who had provided a lengthy breakdown of costs - but not easy to compare in advance when you don't know how long the job would take. The DrainDoctor contractor said others would have dragged the time out to make their bill more expensive......

29 de enero de 2026
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Hello Janine,

Thank you for sharing your feedback, we are sorry to hear you weren't completely satisfied with the cost.

Before we carry out any work, we evaluate the problem and provide a quote. Once you are happy with the quote, we then start the job.

If this process was not followed, please email your postcode to UK.Feedback@nbly.com and I will investigate this further for you.

Thanks,

Calum

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time. Very efficient. Courteous, polite and personable. Thank you Richard.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Fast service to solve a blocked drain

Richard fixed the problem super quick with professionalism and efficiency. Thank you.

24 de octubre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

My experience with DrainDoctor was…

My experience with DrainDoctor was first rate from start to finish. Firstly an incredibly coherent and professional women took my details. Connor from Bournemouth then arrived later in the day to sort out a badly blocked drain in my garden. He worked relentlessly and thoroughly in the pouring rain, leaving nothing uninvestigated. Connor was friendly, polite and incredibly professional and sorted the problem I have had for years. I would highly recommend this company well above other household names I have had in the past. FANTASTIC

20 de octubre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Blocked tpilet

Tree roots blocking my toilet and bath
Richard did an excellent job
Thanku

20 de octubre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

The drainage engineer

The drainage engineer, Richard Hubbard, took the time to explain the problem and how he planned to resolve the issue. Clearly explained the plan and costs. He had to go away and come back the next working day and he arrived exactly as he committed and took the time to show me the before and after status. I was totally satisfied with the work done and the customer skills of the engineer. Excellent service. Would not hesitate to use again and very happy to recommend. Thank you Richard.

20 de octubre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Very thorough and sorted.

Very thorough and sorted.

8 de octubre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Leaking tap

Richard came out to my leaking tap on time. He looked at my problem and immediately made me feel at ease, knowing what he was doing. Found him to be courteous and very knowledgeable. He fixed my problem and left the entire area clean. I would highly recommend Richard from Drain Doctor

29 de septiembre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Very good thanks

2 de septiembre de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valorada con 5 estrellas sobre 5

Blocked pipe.

Richard Hubbard arrived at my house at the day and time requested, my son Paul dealt with Richard. Richard dealt with the problem of blocked pipe professionaly, advised of the outcome and what the best way to progress.
A good job done well done to Richard a great credit to the company. Highly recommend Drain Doctors.

26 de agosto de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Hi Paul,

thank you for leaving us a review. We're really pleased to hear that Richard did a good job sorting your blocked pipe.
We appreciate your feedback and your recommendation!

Regards
Emma

Valorada con 5 estrellas sobre 5

Toilet pipe fixed in next to no time …

Toilet pipe fixed in next to no time …. Happy household

25 de agosto de 2025
Opinión espontánea
Logotipo de Drain Doctor - Bournemouth

Respuesta de Drain Doctor - Bournemouth

Hi Stuart,

thanks for taking the time to leave us a review.

We're delighted to hear that our team fixed your toilet quickly.

Regards
Emma

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más