Drain Doctor - Nottingham Opiniones 

177
TrustScore: 5 sobre 5

4,9

Dale Lane 139, NG21 0SU Blidworth, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Phoned the company on Sunday arranged for the service attendant to call on Monday pm which he did, Ross was a very efficient worker and soon sorted the problem out, would recommend this company. Thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased. Had a displaced rest bend. He Fitted liner. No mess. Tidy job. Didn't take long. Very competitive price. Would highly recommend.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a small problem with another of my drains. I emailed late Friday night and had a pretty immediate response. Ross came by the next day and resolved the problem for me quickly. Will use drain doctor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called Drain Doctor Nottingham to report a blocked drain and Ross was with us an hour later and after giving a quote set to clearing the blockage which was in an external drain. Having cleared the blo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de drenaje
  2. Fontanero

Escrito por la empresa

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Información de contacto

  • Dale Lane 139, NG21 0SU, Blidworth, England, Reino Unido

  • 0115 7590007
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Available 24/7, 365 days with free call out and no obligation quote.

4,9

Excelente

TrustScore: 5 sobre 5

177 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 89% de las opiniones negativas

Suele responder en menos de 1 semana

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4,9

Todas las opiniones

(177)

1862 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 Star Service

Great Service. Highlighted the problem and arranged to fix it at very short notice. Would definitely recommend The Drain Doctor, 5 star service

15 de febrero de 2024
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

We're delighted to hear that you've received 5-star service and that you would recommend us. 😊

Many thanks,

Calum

Valorada con 5 estrellas sobre 5

Really helpful inspection visit

Informative and helpful visit. Matt clearly explained options and advised on recommended course of action

12 de febrero de 2024
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

It's great to hear that you received a really helpful visit and that Matt explained the options available clearly. 😊

Thanks,

Calum

Valorada con 5 estrellas sobre 5

Blocked drain

The plumber arrived within 2 hours of discovering waste matter flooding outside the house. Using a down-the-hole camera, the blockages were quickly discovered, cleared and flushed. Best of all, the area was washed down prior to him going. I cannot complain about the service which was top rate, especially in the freezing weather.

8 de febrero de 2024
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

We're pleased to hear that you received top-rate service and that the issue was resolved. 😊

Many thanks,

Calum

Valorada con 5 estrellas sobre 5

Cannot recommend highly enough

Cannot recommend highly enough. We used the Derby guys last year for a blockage and have just had the Nottingham team out for an unrelated blockage. Fantastic service again, swift repairs and the bill reduced due to the issue not being as we originally thought.

1 de febrero de 2024
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

We're delighted to hear that you received fantastic service and that you would recommend us. 😊

Thanks,

Calum

Valorada con 5 estrellas sobre 5

Mansfield/Nottingham Drain Doctor

We used drain doctor Mansfield/Nottingham for the first time - what a great team, they were interested, enthusiastic and did a fantastic job. i am sure will will be using Dan and his team again.

10 de enero de 2024
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

We're pleased to hear that you received great service from the team and that you would use us again in the future. 😊

Many thanks,

Calum

Valorada con 1 estrellas sobre 5

Booked Drain Doctor to unblock a…

Booked Drain Doctor to unblock a toilet. When he arrived and found the manhole (next door) he checked the drain which was clear and then said the blockage was in the toilet. He asked me for a bucket and a jug. My son asked why he hadn't got these items on his van? He found a bucket in his van in the end. He unblocked the toilet after a while and when he flushed it, it did seem to drain. We were his last job before he broke up for Xmas. The next morning I used the toilet and when I flushed it the water and waste did not flush properly so at 7:30am I called the emergency 24 hour helpline, explained the situation and the lady said they would come and give me a quote. I explained that we had just paid £285 so would not be paying anymore as the job wasn't done properly. By 9:20 I hadn't heard anything so I rang back and gave the gentleman all the exact same details I had already done and he said he'd get someone round. I asked why the call hadn't already been logged when I rang at 7:30 but he just became defensive and said that he was doing the best he could. The workman came, he was dressed in his casual, not work clothes and said that the toilet was working yesterday and that we couldn't keep calling him out. He also stated 'I don't know what you've been putting down the toilet', to which my son said that he should know exactly what was going into a toilet and it had obviously not been unblocked properly the day before. He asked for a mop and my son leant him a mop but did suggest that as he was being paid to unblock toilets he should really have a mop, bucket and jug!! He said that he needed the mop to 'clear your mess up on the floor'. The mess he had made!! He then left after checking the toilet flushed properly and promptly left the mop outside the house. I won't be using them again. I've put the Nottingham branch but it could have been the Beeston or Long Eaton branch which isn't listed.

22 de diciembre de 2023
Opinión espontánea
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Respuesta de Drain Doctor - Nottingham

Hello,

Thank you for your feedback.

We're sorry to hear that you have not had the experience you expected.

I'd like to look into this for you. Please email your postcode and the date we visited you to UK.Feedback@nbly.com so I can investigate.

Thanks,

Calum

Valorada con 5 estrellas sobre 5

5 Star Service,From my first call

From my first call, spoke to a few staff members who came over very professional.
Bev, at the Mansfield office.
Absolutely marvellous, went that extra mile for me to resolve my drain issues only days before Christmas.
Dan who attended, excellent service delivered.

21 de diciembre de 2023
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

It's great to hear that you received excellent service from Dan and that the issue was resolved. 😊

Thanks,

Calum

Valorada con 5 estrellas sobre 5

Great Service

Quick response, quick drain survey and a quick turnaround for the report. Detailed survey with photos. Maintained safe area while conducting work, equipment and operative looked professional. Great service! Thank you

5 de diciembre de 2023
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thanks for your feedback!

We're delighted to hear that you've received great service and that the survey was a success. 😊

Thanks,

Calum

Valorada con 2 estrellas sobre 5

Sticker shock - please give quote when phoning to book appointment

Lovely polite guy (Carl) came out to unblock a small section of external drain. However the office had not quoted me a price so when he showed me the charge before he proceeded I nearly fainted! Felt bad at wasting his time but wasn’t prepared to accept a clearly over inflated quote.
He knocked back on the door to day his boss would reduce it by £60 but I still said no as I was annoyed that that price wasn’t quoted originally.
Anyway different recommended local independent company coming out now for nearly half the drain doctor original quote (& still significantly less than the reduced price!)

8 de noviembre de 2023
Opinión espontánea
Logotipo de Drain Doctor - Nottingham

Respuesta de Drain Doctor - Nottingham

Thank you for sharing your feedback, we are sorry to hear you weren't completely satisfied with the cost.

Before we carry out any work, we evaluate the problem and provide a quote. Once you are happy with the quote, we then start the job.

If this process was not followed, please email your postcode to UK.Feedback@nbly.com and I will investigate this further for you.

Thanks

Calum

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