Really pleased with the service from drain doctor. Mark from the Oxford branch came to sort out a foul water smell from my downstairs toilet which had been persistent for a long time. The access... Ver más
La empresa ha respondido
Shacks Barn Farm, Unit 10b, NN12 8TB Silverstone, Northamptonshire, GB
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Really pleased with the service from drain doctor. Mark from the Oxford branch came to sort out a foul water smell from my downstairs toilet which had been persistent for a long time. The access... Ver más
La empresa ha respondido
Easy to arrange the call out. Attended to the job as thoroughly as possible. Good at explaining what the findings were. Left everything very tidy afterwards.
La empresa ha respondido
Sam from The Drain Doctor is absolutely brilliant. He’s friendly, funny, and instantly puts you at ease, which makes a stressful situation so much easier to deal with. He’s completely honest, clea... Ver más
La empresa ha respondido
My toilet developed a nasty blockage but luckily the DrainDoctor came round and cured it. A great service.
La empresa ha respondido
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Shacks Barn Farm, Unit 10b, NN12 8TB, Silverstone, Northamptonshire, Reino Unido

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 90% de las opiniones negativas
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James came over to fix a drain emergency. The work was fantastic and timely. Very highly recommended!!

Respuesta de Drain Doctor - Oxford
I've used drain doctor a couple of times over the years. Both times on historic properties. Their service is exceptional, speed of response brilliant and in both instances got to the root cause with excellence and accuracy on unconventional buildings. They have a customer for life.

Respuesta de Drain Doctor - Oxford
2nd job with Drain Dr, both experiences faultless. A fair price for a great job on both occasions.

Respuesta de Drain Doctor - Oxford
Super quick and reliable team. I contacted them at 8pm and the problem was sorted by 10am the next day. Thank you Millie for responding so quickly. Lewis, the engineer, was brilliant. He was professional and swiftly fixed the issue. Thank you for the sweets!

Respuesta de Drain Doctor - Oxford
Thank you Sam for a very prompt and helpful visit, and for fixing our blocked drain. Sweet!

Respuesta de Drain Doctor - Oxford
Had drain overflow.
Response to initial call was fast and friendly.
The engineer called ahead and arrived when he promised. Introduced himself.
Finding the blockage ( fat ball ) was tricky. He checked that drain was clear for a significant distance and gave advice on keeping the drain clear.
He presented 2 packets of Haribo sweets (good for the Great Grandchildren.
Will use again if needed.

Respuesta de Drain Doctor - Oxford
Two things made this a very positive experience.
1. Clear, up front information all the way through, including pricing. I knew what to expect at every stage.
2. Very helpfully and honestly giving me options in terms of how to proceed, including "consider doing X but only if you need to at a later stage".
I'd happily use Drain Doctor again.

Respuesta de Drain Doctor - Oxford

Respuesta de Drain Doctor - Oxford
Initial contact with the company was easy and productive - quick response and Brad turned up on time. The rainwater drain was cleaned and I trust that when it next rains heavily all works as it should with no pooling on our drive

Respuesta de Drain Doctor - Oxford
Wow what a great service I received today from the first phone call to the job being finished I can’t recommend this company enough! They listened to my concerns and about the problem. They came out to my property within the hour on a Sunday. They come and look at the job then quote a price which I was very happy with! James arrived and completed the job quickly and tidied up would definitely use again and recommend to friends and family

Respuesta de Drain Doctor - Oxford
Good communication and they get the job done quickly and effectively

Respuesta de Drain Doctor - Oxford
Very prompt response and very efficient and courteous

Respuesta de Drain Doctor - Oxford
Very helpful, took care of everything.
Although Drain Doctor (not unsurprisingly) did not pick up the phone on a Sunday evening, they did reply to an email within the hour and had someone at our premises at the time requested the following day. They were responsive on email and replied to my queries to explain how the process would work.
Brad could not have been more helpful when he arrived. We had 5 toilets that needed unblocking and a colossal mess of all sorts of unmentionables in the area around. Brad took everything in his stride, cleaned the whole mess cheerfully and without complaint, and left it better than it was in the first place. Incredible service.

Respuesta de Drain Doctor - Oxford
Perfect. Lovely lady on the phone. Arrived in the hour. Engineer (Lewis)was great, all fixed in a sorted in a short space of time and explained what the problem was and how to stop it happening in the future. Would absolutely use this company again, Dino rod said it would take a week and a half to come out!

Respuesta de Drain Doctor - Oxford
Called Drain Doctor due to a problem with a back feed between toilets. Lewis L identified the likely cause of the problem. On checking each toilet he concluded that the likely cause of a partial blockage had cleared itself
Lewis was very friendly, knowledgeable and helpful and because the problem had solved itself there was no charge.
This is an excellent service
George Steele

Respuesta de Drain Doctor - Oxford
very pleasant engineer who was helpful in explaining things.

Respuesta de Drain Doctor - Oxford
On calling the company, person who took my call was very helpful and organised appointment for very next day, which in my experience these days is very rare.
Lewis, the specialist who came to assess and give me quote was very friendly chap but professional. He gave me the quote and when I accepted the quote, he just got on with the job. He explained the process of the job and got on with the job.

Respuesta de Drain Doctor - Oxford
This is for DD based at Silverstone. Helpful guidance/assurance ref UV drain lining during the quote stage. James and Sam turned up on time, operating their equipment professionally and worked well together to finish on time.
Excellent work gentlemen. Thank you.

Respuesta de Drain Doctor - Oxford
Flawless service as ever! Sam Floyd was so friendly and absolutely smashed it. The level of customer service provided by everyone at Drain Doctor makes such a difference, we'll certainly be seeing them again!
From the Podium Team, Oxford.

Respuesta de Drain Doctor - Oxford
Not an emergency job but still done within three days. The engineer arrived on time, did a clean job and did not leave until he was doubly certain all the parts of the blockage had been cleared out. Couldn’t be happier.

Respuesta de Drain Doctor - Oxford
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