Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today... Ver más
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Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today... Ver más
La empresa ha respondido
MacAuley was brilliant, really honest and up front about what he was doing and how much it would cost. He then went one step further and checked with united utilities about road adoption and whose r... Ver más
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Had a problem with loos not flushing properly and kitchen sink slow draining. Contacted DD who sent out an operative “Big Tom”the next day who resolved the problem quickly. Very professional and excel... Ver más
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Mac and Tom worked tirelessly to fix a problem with the drainage under the flagstones as well as replacing all the rusting cast iron pipe work. Even when they experienced unexpected issues that mean... Ver más
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UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance. Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike. Find Your Local Engineer
Unit 3G, Sk14 Industrial Park, SK14 4QF,, Hyde, Reino Unido

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Ha contestado el 89% de las opiniones negativas
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Really great service - was out within 24 hours and found the issue straightaway! If only my water company was this efficient!!

Respuesta de Drain Doctor - Stockport
The operator was excellent and experienced. Talked through the issue and said he could fix the issue.
All it too though was just one “plunge” and it was fixed in a matter of seconds.
You feel a bit “done over” when your charged the fixed fee of £335 though for something which was so straightforward.
A lesson learnt for me but the price should be calculated after the job is completed.

Respuesta de Drain Doctor - Stockport
Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today Saturday and will come again tomorrow to finish the work. I've been very impressed. He's extremely polite and professional and explains everything he needs to do. Definitely goes the extra mile. Hoping that the problems I've had with tree roots and my drains is finally sorted

Respuesta de Drain Doctor - Stockport
Great service at a reasonably price.

Respuesta de Drain Doctor - Stockport
Four days commencing at 8AM never appeared before 10.00
Not fully equipped equipment needed from elsewhere.
Promised video and photos of the problem , no video available.
Only five hours spent in total in the first two days, used a digger and did complete in the last two days.
Job satisfactory quality eventually.

Respuesta de Drain Doctor - Stockport
Cracking service and very competitive indeed.
Tons cheaper than the other company and was very knowledgeable

Respuesta de Drain Doctor - Stockport
Trying to be as fair as possible, communications with very polite DD can be frustrating. A plumber did not arrive at the planned time and it took several phone calls to the company before two eventually arrived a few hours later.
Big Tom and Harry are polite and friendly and know their stuff. It’s just frustrating when promised call backs don’t happen.

Respuesta de Drain Doctor - Stockport
Engineer turned up and charged me £140 to assess the problem.said if he put a camera down drains he had to charge me. How else could he assess what the problem is other than than put a camera down my drains which are under concrete ? The company falsely advertises free assessment of problem and then charges you £140..00 for very basic camera footage down your drains which took 5 minutes to do. He wrote a 4 line report of problem and told me to screenshot it. I still haven’t received any proper report even though I phoned up to complain. Terrible company . DO NOT use. A rip total rip off .

Respuesta de Drain Doctor - Stockport
Absolutely belting!!!
I was having a nightmare with plumbing, Delta Drains were amazing. They came out super promptly, and found the issue, talked it through with me and explained the costs etc, then sorted the problem perfectly.
The engineer was super polite and professional.
A great service, highly recommended!

Respuesta de Drain Doctor - Stockport
Harry solved the problem quickly and was very informative.

Respuesta de Drain Doctor - Stockport
Arrived on time and worked hard to resolve a messy drain blockage. The charge was as explained at the start and was reasonable for the work done.

Respuesta de Drain Doctor - Stockport
The first appointment I made no drain doctor person came which meant I had stayed in for a whole afternoon waiting and wasting time. I made a second appointment and I asked for a discounted price given the inconvenience I had suffered. I was given a time slot of between 12.30 and 4pm. The drain doctor person turned up 1 and a half hours early at 11.00 when I was out attending a meeting. My daughter fortunately was home and rang me and I left the meeting immediately which was most inconvenient. There had been no message beforehand telling me he was on his way which I had expected. So given this second inconvenience I asked for a further discount. It did take some time for the office to be able to confirm that which meant the engineer hanging around outside waiting to start the job. In the end, I was given a reasonable discount. But this experience will mean I will not be using Drain doctor again.

Respuesta de Drain Doctor - Stockport
Tom was exceedingly competent and polite. He explained the issue and solution and was able to deal with it there and then.

Respuesta de Drain Doctor - Stockport
friendly helpful service all drains unblocked highly recommended

Respuesta de Drain Doctor - Stockport
Had a problem with loos not flushing properly and kitchen sink slow draining. Contacted DD who sent out an operative “Big Tom”the next day who resolved the problem quickly. Very professional and excellent service. Also a big shout out to Ric for organising this so quickly. Would not hesitate to recommend them.

Respuesta de Drain Doctor - Stockport
Very good service - explained all the work needed, helpful and efficient.

Respuesta de Drain Doctor - Stockport
Very happy with the work, drain unblocked 19th Jan. We were advised that further work would be required to replace broken pipes and roots removed. Engineer gave a verbal quote and advised that we would receive a written quote and a follow up call from office. We waited 2 weeks and nothing, so followed up with an email 31st Jan, that they could respond to. That was over 2 weeks ago and we are nearly a month down the track without a response. Not so happy now.

Respuesta de Drain Doctor - Stockport
thanks to big tom drain was cleared in no time and cleaned up afterwards great job

Respuesta de Drain Doctor - Stockport
Big Tom was friendly and professional. The job was done quickly, and my expectations managed. Will definitely call back should we have a future drain issue

Respuesta de Drain Doctor - Stockport
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