I’ve got to say Drainfast have been one of best suppliers of drainage products I have ever used. The personal all round have been so accommodating, nothing was too much trouble. Without this major pr... Ver más
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I’ve got to say Drainfast have been one of best suppliers of drainage products I have ever used. The personal all round have been so accommodating, nothing was too much trouble. Without this major pr... Ver más
La empresa ha respondido
I wish I had known about Drainfast sooner. Why have I been using the big name suppliers for so long? Every time I phone through an order I’m greeted by someone who really understands the requirem... Ver más
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Robyn in the Customer Service department is excellent. She resolved a problem, created by a.n.other, and delivered the correct goods the next day. Problem resolved, happy customer. The reason... Ver más
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We use Drainfast for all our drainage requirements. They are super efficient, we send them drawings and they do a take off all the drainage materials needed from the drawings and provide a quote with... Ver más
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Drainfast Ltd is one of the UK’s leading specialist suppliers of underground drainage and related products. Established in 2003, we have built a strong reputation within the groundworks and civils sectors for doing things properly: holding serious stock, delivering fast, and providing a level of service that contractors can rely on. Operating from multiple strategically located depots across England, Drainfast supports projects nationwide with a proven service model built around certainty. Order by 5pm for guaranteed next-day delivery, backed by an experienced, straight-talking team who understand the pressures of live sites. From everyday drainage supplies to complex project support, Drainfast is a dependable partner for contractors who expect more from their supply chain.
Vision Park, Selborne Road, GU34 3HL, Alton, Reino Unido
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Robyn in the Customer Service department is excellent.
She resolved a problem, created by a.n.other, and delivered the correct goods the next day.
Problem resolved, happy customer.
The reason I only gave 4 stars is because of the earlier problem. It does not reflect on Robyn's performance or the delivery service.

Respuesta de Drainfast Limited
Best prices and excellent service.
Next day delivery on our sites. Very helpful team.
The best GANG.

Respuesta de Drainfast Limited
You call they deliver, honestly great service I've used them on multiple jobs I cant fault them.

Respuesta de Drainfast Limited
Once again Dan and Nicki did exactly what they said they would do,thankyou.

Respuesta de Drainfast Limited

Respuesta de Drainfast Limited
Competitve rates, good stocks, great friendly service. Always on time!

Respuesta de Drainfast Limited
Drainfast are knowledgeable, accurate and prompt with orders and deliveries. With next day delivery they are always reliable.

Respuesta de Drainfast Limited
Drainfast has been a brillant company to get many of our products from. They are quick to reply and quick to ship. Excellent customer service.
A pleasure to deal with.

Respuesta de Drainfast Limited
Speedy delivery of ordered quality products that fitted and resolved my drainage problem

Respuesta de Drainfast Limited
Can't really believe they delivered 6m pipes for a little over £100 with free delivery. And the pipes were reasonably priced too with more options (e.g. single end) than anyone else. The builder's merchant about a mile away wanted £25 for delivery.

Respuesta de Drainfast Limited
Quickest delivery ever. Staff helpful on emergency collections. Good gang of guys that are
Always friendly.

Respuesta de Drainfast Limited
Ordered a drain cover on the Friday and it was delivered on the Monday really impressed with the service, would defiantly use them again when the need arises

Respuesta de Drainfast Limited
Extremely efficient when emailing for information on order that was due, prompt responses. Very impressed, thank you

Respuesta de Drainfast Limited
Great service the manager went out of his way to help.
Would recommend

Respuesta de Drainfast Limited
Great selection of plumbing supplies, I couldn't find the inspection chamber I was after anywhere else. Delivery arrived on day it was promised, needed to return an item which was done without fuss. Great service and prompt responses to me emails, what more can it say 🤷♂️

Respuesta de Drainfast Limited
Great product availability and prices, but my recent experience at your Alton depot was very disappointing. The depot manager seemed stressed and disorganised, unable to provide good customer service. He kept knocking his hand on the desk, muffling and being all over the place without achieving much. He kept asking the same questions repeatedly ("Who is it for?" and "Did you call?") in a rather abrupt manner. They also served the customer behind me leaving hanging without knowing what they're doing with my order. I felt quite unamused when the manager asked if I had a van or car, telling me the pipe wouldn't fit in a car. Well... it would have been nice to have the pipe coiled or get some help instead of just dumping the pipe outside the door. Guess what, it did fit. How about smiling and being friendly to your customers?
We decided to give you another go based on your response. Delivery was super smooth and fast, unlike the in-person experience, so I've updated my rating to 5* based on that.

Respuesta de Drainfast Limited

Respuesta de Drainfast Limited
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