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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wife and I have been clients of DRC for many years. I contacted Marcus because I had an old i-phone and a damaged i-pad. The offer Marcus made me to replace both was superb; I accepted, signed the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to DRC with a problem concerning the upholstery in my caravan. We had a mouse infestation and a large hole had been eaten in one of the seat cushions. Rob Parry, the director of the company... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bernard has been assisting with upgrading our telephone and broadband lines. He has made the whole procedure so easy. He has explained everything fully (simplifying when needed!) and helped with paper... Ver más

Valorada con 5 estrellas sobre 5

DRC have been looking after our account for many many years, and we are very pleased with the level of service provided. The advice given during our account reviews has always been very useful. Their... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Passionate about service, at DRC we have been providing reliable and scalable communications to our customers for over 30 years. We de-mystify telecoms for UK businesses and our team of experts take the time to listen to your needs and pain points, then offer you a solution that is bespoke to you. From your business mobile fleet, to your office telephone systems, collaboration and connectivity, we are able to work with you as a trusted advisor to implement robust and scalable solutions for your business. Our talented team are focused on listening to our customers, so we’re able to act as an extension of your business, delivering a brilliant service through trusted, long-standing relationships. Call us on 01256 895895 to see how we can help you and your business.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(70)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company who work with us as a…

Great company who work with us as a true partner always looking for cost effective solutions to any new challenges I may present them. Great to work with and trusted which in these days is hard to find. I would thoroughly recommend DRC.

13 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

30 user office phone transfer + 100 mobiles

Superb experience of transferring a 30 user office phone system and almost 100 mobile devices. Tom was our main contact and performed superbly. All other team members I spoke to always helpful. Looking forward to a long (and easy) relationship with DRC

15 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service

Bernard has been assisting with upgrading our telephone and broadband lines. He has made the whole procedure so easy. He has explained everything fully (simplifying when needed!) and helped with paperwork etc. I would highly recommend DRC for their customer service. Nothing seems too much trouble.

12 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

These people are completely useless

These people are completely useless. Date after failed date is provided for installation. Nobody seems to know what anybody else in the chain is doing. The joke is is you want a fast Vodafone circuit and you live in Newbury you might as well go back into your cave and wait 10 years

28 de septiembre de 2021
Opinión espontánea
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Respuesta de DRC

Thank you for taking the time out of your day to leave us feedback. We value all feedback, both good and bad and take customer service extremely seriously. Having found your account on our system I can see that your Leased Line has indeed taken longer to install than we would have liked. This is due to the extra wayleave works that have been required at your location in terms of rod and rope. Whilst not ideal, we are at the mercy of SLAs set at network level for these type of works so I can completely understand your frustration. If you would like to contact me directly to discuss further please don’t hesitate to reach out. Sue Elliott – Managing Director 01256 895895

Valorada con 5 estrellas sobre 5

Best Service!

I have used DRC on a number of occasions and each time the service has been friendly, fast and efficient. In particular, Bernard Habbitts is very knowledgeable about the products and services available to the consumer. I highly recommend him to ensure you have the right product. He will answer all questions quickly and efficiently and find solutions to any issues that arise.

7 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service with DRC

We have dealt with DR Communications for decades as a business, and would have no hesitation recommending them to any company.
They are helpful, friendly and efficient and Bernard manages our account reviews professionally.

2 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

DRC handle all our mobile telecoms requirements ensuring we always have relevant and competitive terms leaving me to get on with other matters in life.

26 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have been working with DRC for a…

We have been working with DRC for a number of years and they always provide quick and helpful responses via phone and email. Nothing is ever too much trouble for them and we feel confident they can support us when needed.

23 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

DRC provide excellent service

DRC provide excellent service, and are always really quick to help us. As a small business they properly understand our needs and are very proactive. We have found they always offer great advice and outstanding levels of customer service. They have excellent expertise and have always resolved any issues we have experienced.

19 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

DRC service

My dealings with DRC are always pleasant and the service received is professional, on time and information they provide is insightful. Highly recommend.

18 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service - very efficient and very knowledgeable about the product

16 de agosto de 2021
Opinión espontánea

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