I received this email after having a phone call from the hospital, having explained to me that it was up to me if I took the appointment or not. I declined as my wrist was ok , that I was still doing... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Yes I am very happy with DrDoctor app..I have given 5 stars as it is really easy to access all appointments,letters etc and no more waiting for appointments to come through the post and also helps the... Ver más
La empresa ha respondido
Why is it that EVERY time I log into My GP/NHS app I'm asked would I like my device to recognise the login - but it never does!??
La empresa ha respondido
The experience is great for me, as the information is always to hand to keep track of appointments and letters sent from my Consultants. The best thing is, I cannot misplace my letters anym... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de software
- también en la categoría
- Asesor en administración de empresas
- Empresa de automatización
- Fabricante de tecnología médica
Escrito por la empresa
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Información de contacto
75 Bermondsey St, SE1 3XF, London, Reino Unido
- support@drdoctor.co.uk
- drdoctor.co.uk
4,4
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to register
6 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Krishna,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
OPD tel appt request for 3way call
I am the patient’s daughter, I live over 100 miles away from mum.
I’m glad I can see her letters for appts.
It would be helpful for a tel appt to have the option to have a 3 way call so I can be present with mum on the call to support her.
Include details of how this can be supported plz
3 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Kam,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor.
This request however would be something you need to contact the specialist or GP to arrange, you can usually contact them directly by checking for a contact number or email from your most recent correspondence.
If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Yes I am very happy with DrDoctor…
Yes I am very happy with DrDoctor app..I have given 5 stars as it is really easy to access all appointments,letters etc and no more waiting for appointments to come through the post and also helps the NHS to save the money with less paperwork.
3 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Valerie,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Easy to use.
3 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Nicholas,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Seemed a more convenient way to change…
Seemed a more convenient way to change an appointment if the change is straightforward.
2 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Customer,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Makes understanding appointment time…
Makes understanding appointment time and date clearly and easily.
1 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Patrick,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Depends on individuals age & dexterity.
All ok if, one always has the use of and can use a mobile phone.
1 de octubre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Sheilah,
We are sorry to hear you are struggling with the use of the DrDoctor platform, if you have any further feedback or need extra support from our team please contact support@drdoctor.co.uk.
If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
It was so easy to do what I wanted
It was so easy to do what I wanted. Im not good at internet but this even for me was EASY
30 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Diane,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Why did the diabetes nurse not call me from lewisham hospital
Why did the diabetes nurse not call me. Today. I was waiting to:please can. You ask. Her to make a. Next appointment to see her face to face please. Love from Nicola
30 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Nicola,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor.
This request however would be something you need to contact the specialist or GP to arrange, you can usually contact them directly by checking for a contact number or email from your most recent correspondence.
If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
So understanding
7 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Una,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
not so much a great experience with the…
not so much a great experience with the DrDoctor App, but more of a learning curve for a mid-Octogenarian while using his iPHONE device.
30 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear David,
We are really sorry to hear you are experiencing some problems using the DrDoctor platform. If you can provide us with any further feedback on how we can improve your experience then please email us at support@drdoctor.co.uk. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Tracy,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
User exence & hopefully ease of use ease of use
User experience & hopefully ease of use
29 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Maurice,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Thanks to all DOCTORS THEY SAVET MY…
Thanks to all DOCTORS THEY SAVET MY POUR HEALT AGAIN AND AGAIN saviar deibetes blood pressure broked choulder for yeas losing my balance Kip filling I bekam wours after losing my loving son to stabbing with knife I get lost and counfuse I filled end prock my hip left me suffer 24/7 all I think off is take my life 😢thanks to my DR HO COPED WITH ME and thanks to all
29 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Izza,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. We are so sorry to hear about the loss of your son too. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Dennis,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I previously had concerns about missing…
I previously had concerns about missing an appointment because of unreliable postal service,this way of communication is much better for me.
28 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear John,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Respuesta de DrDoctor
Dear Laurence,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I have already answered this.
I have already answered this.
But now I am getting confused!
Was this communication about you setting me up with contact numbers and e-mail?
Or about my visit to Ealing Hospital yesterday?
24 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Josephine,
This is just an area where you can submit reviews about DrDoctor, if you need to contact your GP or Trust regarding any of your medical care then check any of your digital letters and contact them directly.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I have had several medical bouts in…
I have had several medical bouts in hospital and they've always sorted them out speedily and very professional the hospital is a credit to Salford
26 de febrero de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Steve,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Well they are help draf people come…
Well they are help draf people come read it and they use text better for help Deaf people.
23 de septiembre de 2026
Opinión espontánea
Respuesta de DrDoctor
Dear Sharon,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
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