Hi Jennie,
Thank you for taking the time to write and for your honest feedback. I can hear how upset and deceived this experience felt to you, and I want to address that directly.
I understand why it feels misleading when you see additional resources offered after purchasing. I want to be very clear that the SAFER Method is a complete, standalone product. Many parents purchase only the SAFER Method workshop and get immense value and real results from it on its own.
The additional resources are not required to implement the SAFER Method. They’re offered as optional support for people who want deeper reflection, more scripts, or extra help with emotional regulation and real-life application to speed up the implementation process.
That said, I apologize that the way my ad and marketing copy landed made it feel like you had to buy something else in order to succeed. I am doing a complete revision of my marketing copy to prevent others from having the same experience you did. If you have other specific feedback for me, I'm all ears.
I also want to reassure you that there is a 30-day, no-questions-asked money-back guarantee on your purchase. If after reviewing the materials you still feel this isn’t aligned for you, you’re welcome to request a refund and it will be honored promptly. No disputes, no hassle.
My goal is genuinely to support parents, not to prey on anyone or make a quick buck.
Please take the time you need to review what you received, and if you decide it’s not the right fit, just email me and I’ll take care of the refund for you.
Sincerely,
Jen