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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having been disappointed with the updated version from another provider, I sought to find a replacement. I have found it in Drinkmate. In fact while sitting at my computer during this very hot weathe... Ver más

Valorada con 1 estrellas sobre 5

Drinkmate advertise themselves as a British company, but they are not. Drinkmate also do not answer the phone or respond to emails. Terrible customer service! Drinkmate is headquartered in Ann... Ver más

Valorada con 5 estrellas sobre 5

A company is only as good as how it responds when something goes wrong—and Drinks Mate absolutely delivered. I had an issue with my order, and their customer service was excellent from start to finish... Ver más

Valorada con 3 estrellas sobre 5

I've not yet received what I ordered. I contacted Yodel and was told I would need to contact the supplier. I've contacted you and have yet to hear what's gone wrong. Updated 04/06/26 - I received m... Ver más

Información sobre la empresa

  1. Distribuidor de bebidas
  2. Proveedor de bebidas gaseosas
  3. Proveedor de agua embotellada
  4. Proveedor de catering
  5. Tienda de refrescos

Escrito por la empresa

At Drinkmate UK, we’re all about putting the fizz back into your drinks - literally. Whether it’s water, juice, wine, or even cocktails, our Drinkmate OmniFizz lets you carbonate just about anything, right at home. It’s easy to use, totally mess-free, and doesn’t even need electricity. Just fizz, sip, and enjoy. We’re proud to offer a more fun and flexible way to enjoy sparkling drinks without being locked into sugary sodas or boring flavours. Plus, with our CO2 Exchange Program, you can swap your empty cylinders for fresh ones and help reduce waste while saving a bit of money too. Based in the UK and backed by a global brand, we’re here to make your drink game a whole lot more exciting, one fizzy glass at a time. Whether you're a sparkling water lover or just want to experiment with new bubbly creations, we’ve got you covered.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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3,8

Todas las opiniones

(81)

57 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service - in fact there is no customer service. CO2 replacement a joke, don't bother trying to use this service you are wasting your time and money. Despite repeatedly contacting both Drinkmate and their CO2 delivery (they are not the same company) no-one interested in your problem or sorting it out. Have moved onto a more reliable supplier - also cheaper !

28 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad customer service

The product itself is amazing but customer support are atrocious. I have been trying to arrange an exchange on warranty as the product started malfunctioning. Emails to customer service keep asking questions in a loop without looking at my previous answers in the email chain. And each answer takes them 10-14 days on average. No way to call them.

1 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Customer service is awful

Product is great, customer service horrific been waiting a week for a response to my many emails regarding a returns, you have to contact them to return but they dont respond

30 de octubre de 2025
Valorada con 5 estrellas sobre 5

Drinkmate are Great

You always deliver a great service both in delivery and canister exchange.
Never regretted choosing Drinkmate
You really can fizz anything - Would not recommend Tomato Soup - quite explosive!

24 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Change of policy? !

Terrible customer service if any... in the end we had to open a security risky Paypal account... although we had been receiving the goods for years without one ! No idea whats gone on but the way it was dealt with wasnt great for the customer.

24 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Superb customer service

My order (Omnifizz and refills bundle) went missing. Yodel was absolutely useless and gave no help whatsoever. This was such a huge contrast to Drinkmate's customer service. Jade was my point of contact throughout, and she was fantastic from start to finish. She soothed me, reassured me and sorted out the problem immediately. I felt listened to, supported and valued as a customer. Great product, great customer care - I recommend Drinkmate (and Jade) 100%.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love using my Drinkmate

I love using my Drinkmate - it’s so quick and easy and saving me lots of money (and the environment) from buying plastic bottles of fizzy water. Also, I needed to contact Customer Services about an order and they were super quick at responding and very helpful!

28 de julio de 2025
Valorada con 5 estrellas sobre 5

Love Drinkmate!

Love Drinkmate!

Having had a Drinkmate before, it is good to see that they are available in the UK. Love the machine, very versatile and the bubbles are wonderful! Don't think about it, try it for yourself!

30 de julio de 2025

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