Drive4joy Opiniones 94

Slechte klantenservice, in mijn optiek onprofessioneel.
Kom nalatig over, en belooft dingen die uiteindelijk niet na worden gekomen.

Doen wat ze zeggen zitten geen haken of ogen aan open eerlijk en duidelijk alleen jammer dat ze geen app hebben

Bas is excellent with customers. Always very responsive with emails and calls, always follows up when he says he will (often faster than you expect), and really wants you to have the best driving experience. You can tell he loves the cars he rents and wants his customers to be excited too.

4 days now with no car and no plan to fix it. Drive4joy are no help at all and our car needs a new battery. The service partner drive off and said to contact Drive4Joy who then put as back to the service partner. They keep sending people to restart car that doesn't start the next day. Service partner staff dont know who drive4joy is and tell me to contact the dealer, given I didn't buy the car I can't go to the dealer. 4 days and still trying to get a car to run that costs many Euros per day and they cannot arrange a battery. Absolute waste of time dont engage they have zero customer service

Onder de mom iedereen kan leasen niks van waarderen service is slecht

Duidelijke uitleg van contract. Vriendelijk personeel die je begeleidt bij het ophalen van de auto.

We have had a very positive experience with Drive4joy so far. We took out a 6 month lease which was processed & delivered in less than a week. We had an issue with the air conditioning on the car and they went out of their way to solve it for us. They could improve their upfront communication a little but otherwise they seem great.

Romein Schuurman was brilliant to work with. Our car had a fault and he dealt with questions promptly and well. In the end, he delivered a replacement in short order. Thanks very much Romein!

Duidelijke en snelle afspraken na het sluiten van het contract. Geen gedoe en dat is fijn! De auto stond schoon klaar op het afgesproken moment en na een korte uitleg lekker rijden. Zo kan het dus ook!

Very good Service. Very reponsive help-desk. Price just below the average.
Overall I'm very satisfied with this and I will suggest it to anyone with similar problems.

Friendly and helpful team. Good quality car at a competitive price. I wish I had found them earlier!

Heel snel gegaan. Papieren inleveren en afgesproken datum geleverd. Fantastisch!

My experience was kind of mixed between good and bad. First car was brand new but had many faults with electronics. There was no follow up to my complaint. I had to wait one month with a faulty car to get a replacement car. The replacement car had no faults with electronics but was given dirty and with multiple scratches from the former driver. I must also say that unfortunately is a bit hard to get in touch with them because there is no possibility to call them directly but only via email. A dedicated phone number would help a lot.

Ik ben ontzettend blij dat ik bij Drive4Joy terecht ben gekomen! Ze werken professioneel, denken actief mee en komen altijd met oplossingen. Kortom: ik ben supertevreden en blijf zeker een vaste klant!

We are renting a FIAT 500e for 3 months.
GREAT ELECTRIC FIAT 500e and GREAT CAR SUBSCRIPTION service.
BIG THANKS!!!

They promptly responded to all requests.

Service is top, kunnen veel bedrijven een voorbeeld aan nemen

Na een maand werden de tarieven al met 10% verhoogd

Redelijk auto aanbod, snelle levering

Eerlijke communicatie en snel afgehandeld. Vriendelijke personeel!