Ordered a 32gb ram kit. It arrived well packaged and on time Unfortunately only 1 stick arrived, which didn't work. Contacted them out of hours, next day I had a response. I returned the... Ver más
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Consulta las opiniones de los clientes
I ordered 2 sticks of 8GB RAM but received only 1. Yet to receive any explanation, as their customer service isn't open until Monday, but just perplexed about how a simple mistake like this can be m... Ver más
La empresa ha respondido
I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Ver más
Sound supplier of RAM in my experiences. Fully specified in the online shopping page and that is exactly what you get. I got a message to confirm my purchase choice. Easy to order the wrong one by mis... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.
Información de contacto
Unit 5a Orion Trading Estate, Tenax Road, M17 1JT, Manchester, Reino Unido
- +441618770030
- drmem.com
3,0
Medio
842 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 28% de las opiniones negativas
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Excellent service thank you
22 de marzo de 2022
Respuesta de Doctor Memory
Thanks for your review
Glad you are pleased with your RAM & our services we are always here to help.
Excellent product
Excellent product, far better quality than I expected for the price. Will definitely be ordering from Doctor Memory again in future.
19 de marzo de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi & thanks for the review
We aim to provide the best value and performance for our customers so we are happy when you are happy.
this isn’t a review but do u guys do…
this isn’t a review but do u guys do all around the world shipping
19 de marzo de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi i'm sorry but only usually Europe, and only for RAM and smaller orders
Absolutely brilliant website pc is very…
Absolutely brilliant website pc is very very good ultra quick delivery 100% reccomend this place right hear with window already installed you can get it out the box and within an hour u can play one of the best buys on my life Callum
17 de marzo de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi & thanks for the great review
We are glad you are so pleased with your new gaming PC
When our customers are happy we are happy too
We do aim for the fastest delivery times
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.
Really friendly and helpful staff kept…
Really friendly and helpful staff kept me updated when a few things on my order needed changing. Thankyou!
14 de marzo de 2022
Respuesta de Doctor Memory
Hi & thanks for the review
We are pleased that you are pleased with your new gaming PC
And we are glad you found our customer services team helpful when you needed us.
please remember our customer & technical services are only a phone call or email away
The service I received was excellent…
The service I received was excellent the person I spoke with quickly resolved my problem all working finesse
10 de marzo de 2022
Respuesta de Doctor Memory
Hi thanks for your review
And we are glad you found our customer services team helpful when you needed us.
please remember our customer & technical services are only a phone call or email away
Respuesta de Doctor Memory
Hi thank you for taking the time to leave us a review and ordering from us. We are glad to see that your performance has improved!
Really good service
Really good service. There was a minor issue with the original product (likely an issue caused in transit). The helpline were swift with their advice and the computer was collected and returned to us within a couple of days and now working perfectly. Communication throughout was excellent. I would certainly recommend them.
6 de marzo de 2022
Respuesta de Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
And we are happy you found our customer services team helpful when you needed us.
We are happy when our customers are happy
Respuesta de Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new PC
And we do aim for the fastest delivery times
Great Service
Great price, easy ordering, fast shipment, all round great experience shopping with these guys.
2 de marzo de 2022
Respuesta de Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.
Awesome service and a great product.
1 de marzo de 2022
Respuesta de Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide the best service and performance for our customers so we are happy when you are happy.
Fantastic company
Fantastic company , computer works perfect, delivery time quick and great communication
1 de marzo de 2022
Respuesta de Doctor Memory
Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.
Some issues, but great support to fix it
We had an issue with the PC itself after a fortnight of owning it. Support was excellent, although it was fortunate my Son is fairly techy so he was happy to try different things as directed on the phone by support (we dealt with Lee who was great). We had different parts sent out on next day delivery until the issue was fixed (it was the SSD). So although it was frustrating that we had an issue with the product to start with, the service to rectify the fault was very good, and no issues since.
28 de febrero de 2022
Respuesta de Doctor Memory
Hi
Yes I remember speaking to your partner & son over the half term period. & we are sorry you had the issue with our gaming PC's. They are all hand built & tested here so we very rarely get issues with the PC's. We had to try a couple of solutions as it wasnt quite clear where the issue was. & we were trying to resolve the issue at your end so your son could still enjoy the PC, do his homework rather, over the school holidays. Glad we finally got it sorted for him & hope he is still enjoying the PC.
Better packaging needed
Everything was as described and delivered on time. My only concern was that the memory cards (brittle) were dropped into a rather flimsy Jiffy-bag before going into the Post. For me, better packaging, perhaps with the addition of a piece of cardboard, or a more padded bag, would have been a safer way to transport them.
26 de febrero de 2022
Respuesta de Doctor Memory
Hi
Thanks for the review and feedback. I will pass your suggestions on to to the P&P team
Fast next day delivery
Fast next day delivery, can't believe I managed to get a 3090 system so fast and ready to go out of the box! Amazing service and a fantastic machine!
24 de febrero de 2022
Respuesta de Doctor Memory
Hi thanks for the review and star rating. Yes although we do build the PC's up here, we aim for next day delivery. The RTX 3090 go like hot cakes though so as quick as can get them in they sell out too. Glad you are pleased with your new PC
I cannot recommend these guys enough
I cannot recommend these guys enough. I wanted a gaming PC to run Microsoft Flight Simulator and this does the job fine. Great product and excellent value for money. Good tec support too!
23 de febrero de 2022
Opinión espontánea
Respuesta de Doctor Memory
Hi, Thank you for taking the time to leave us this review. We are glad your machine is good for Microsoft Flight Simulator. We hope that you love your machine!
I was very happy with the service from Doctor Memory
I was very happy with the service received from Doctor Memory. The RAM item that I ordered for my quite old computer arrived in good time. It was as exactly as described and sold at a competitive price. I have yet to install and test it but it all looks to be OK.
23 de febrero de 2022
Respuesta de Doctor Memory
Hi, Thank you for leaving us this review. We are glad to see that your RAM was delivered in good time! We hope that it makes your old computer a lot better and for it to feel like new!
Very good service from the start
Very good service from the start; excellent email communication and clear advice for if there were any problems. The order arrived very well packaged and my son was very pleased with the value for money. I would definitely buy from here again.
22 de febrero de 2022
Respuesta de Doctor Memory
Hello, Thank you for leaving us this review! We are very happy to see that your son loves his new gaming PC! We hope you are just as happy.
No hesitation in confirming 5 stars
No hesitation in confirming 5 stars, this is the second time I have purchased a computer from Dr Memory and I wouldn't go anywhere else. Total professionals from start to finish!
22 de febrero de 2022
Respuesta de Doctor Memory
Hi, Thank you for leaving us 5 stars! We are very happy to see a returning customer, thank you for sticking with us! We hope that you love this machine just as much as your first one!
Great computer, happy customer.
Great computer. Ordering was simple, fast delivery and easy setup. Looks amazing and is great for gaming. Could not be happier with it. Ordered keyboard and mouse with it.
22 de febrero de 2022
Respuesta de Doctor Memory
Hi, Thank you for leaving us a review on the PC you ordered! We are glad you are enjoying the PC!
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