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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the wrong stuff initially, but they checked in via email right away to have me confirm. I was able to switch out before delivery. The screen protector is very smooth and responsive.

Valorada con 4 estrellas sobre 5

This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another. Not sure what h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

521 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Following through with the customer.

8 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you, Mark! We appreciate you noticing our commitment to following through — providing great service every step of the way is what we strive for.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

A high quality, lightweight phone case

I was gifted a iPhone 17 Pro Max and wanted to protect it I did my research and decided on dropguys case. It may be a little more pricey, but I wanted to make sure my thousand dollar investment was safe. I received a free lens protector and screen protector with my case so feel this was a really good deal.

8 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you for your kind words, Sue! We’re so glad you’re happy with your iPhone 17 Pro Max case and the included screen and lens protectors. Protecting your investment is exactly what we aim to do!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. The communication from order to delivery was really good, the products were obviously high quality when I unpackaged them, and so far, I love how they are performing and protecting my iPhone.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you for sharing your feedback, Jeff! We’re thrilled to hear that you had a smooth experience from order to delivery and that your iPhone is well protected with our products.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

I received wrong order.

I received wrong order.
They will respond very kind message and care after I send the message.
And really understand feeling for customers.

3 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you for sharing your experience, Kazuki! I’m glad our team was able to respond kindly and take care of the mix-up with your order. We truly appreciate your patience and are happy to hear that you felt supported throughout the process.

— The Dropguys Team

Valorada con 1 estrellas sobre 5

DO NOT BUY..

DO NOT BUY... over paid for a product. Phone still might break if dropped and they will offer you a coupon for an overpriced case. Adding ... this is a lie
Dropguys offers a "100% protection or your money back" guarantee, promising to refund the cost of the case if your phone breaks while inside it, as shown on their full-package page. They also provide a 5-year warranty on their cases.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you for your feedback, Diane. We’re sorry to hear that you’re disappointed with your experience.

Our team always aims to clearly explain our warranty coverage and how it works when assisting customers.

We apologize if our resolution did not meet your expectations. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

I had an issue with my case and…

I had an issue with my case and customer service got back with me very fast !! Issue was resolved and I am a customer for life. Kahmille was very helpful and polite and resolved my complaint. These guys Rock !!! Great products.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you so much for your kind words, Jim! We're really glad we could help resolve the issue quickly. We truly appreciate your support and are grateful to have you as a customer.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

I dropped my phone after I put the case…

I dropped my phone after I put the case on and it didn’t break. It is not cheap feeling, seems sturdy. I was willing to spend more to have a good case for a phone over $1000. I don’t know why people buy a $1600 phone and spend $10 on a iPhone case for protection. I love this iPhone case and comes with a screen protector. I got the clear so you can see the beauty of the phone.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you for sharing your experience, Christine! We're so glad to hear the case protected your phone and that you're enjoying the quality and design. It means a lot that you chose our case to protect your device, and we appreciate your thoughtful feedback. Enjoy showing off your phone with the clear case! 😊

— The Dropguys Team

Valorada con 5 estrellas sobre 5

very prompt

very prompt

3 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Thank you for your feedback, Shelbys! We're glad to hear our team was able to assist you promptly. We truly appreciate your support and hope to serve you again in the future. 😊

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Highly rated by Wirecutter

Highly rated by Wirecutter. Excellent product. Shipped quickly. Understandable installation directions. very good customer service.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Esprit,

We’re so glad you found us through Wirecutter and that everything — from shipping to installation to customer service — met your expectations!

Thank you for your kind words and for choosing Dropguys. We truly appreciate your support!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

quick responses

quick responses, great overall, even on a Sunday, very impressed

1 de marzo de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Paula,

We’re so glad you were impressed with our quick responses — even on a Sunday! 😊 We always aim to be there when our customers need us.

Thank you for your kind words and support!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Dropguys have Excellent customer…

Dropguys have Excellent customer service. They monitor & Reply to customer emails. They sell a great Quality protective case ! I have an iPhone 17. Their cases hug the phone without any interference with the functions of the phone. Highly recommended.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Gerry,

We really appreciate your kind words! It’s great to hear you’re happy with both the customer service and the quality of your iPhone 17 case. We work hard to make sure our cases fit perfectly without interfering with any functionality, so that feedback means a lot.

Thanks so much for the recommendation and for choosing Dropguys!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Great products!

Easy to order. Fast shipping. Well packaged. Ordered a screen protector, case, and lens protector. All were easy to install and great quality.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Melissa,

Thank you so much for the great review! We’re glad ordering was easy, shipping was fast, and everything arrived well packaged.

It’s awesome to hear the case, screen protector, and lens protector were all easy to install and met your expectations for quality. We truly appreciate your support!

— The Dropguys Team

Valorada con 1 estrellas sobre 5

Did not receive my items from Dropguys

I ordered iphone 17 pro ultra slim case and the lens protector from Dropguys, which has high ratings. It cost 83.97. They sent me a one package which. had the outer bracket and the "free" screen protector, but not the two main pieces I ordered. No explanation that this was package 1 of 2, but I never received notification as I did on the first package of its delivery to our building's secure lockers. Received first package on January 13, 2026. Company later told me second package was selivered the folloowing day, but it was not. Lockers are locked. Never was notified. Person responded, but then when I emailed what happened, thher was silence, which has continued for nearly two weeks. Horrible customer service, and of course no phone number,and there is a non-functioning chat feature. DO NOT ORDER A phone protector from Dropguys. I have had two great experiences with Otterbox.

13 de enero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Samu,

We’re truly sorry for the frustration this caused. We want to clarify that we have been responding to your messages throughout the process, but it’s possible some of our replies may have landed in your spam or junk folder.

That said, we understand how concerning it is when a package appears missing — especially with secure lockers involved. While we’ve already resolved this in our most recent conversation, we still sincerely apologize for the inconvenience and the stress it caused.

We appreciate you bringing this to our attention and giving us the opportunity to make it right.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

The seller responded quickly!

The seller responded quickly and resolved my issue without a lot of red tape and hassles!
I recently had to deal with Simple Human for a similar issue and their system was a big pain requiring sending them videos of the defective product!

15 de febrero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Nicholas,

Thank you so much for sharing this! We’re really glad we could respond quickly and resolve everything without putting you through a long, complicated process.

We believe getting help shouldn’t feel like jumping through hoops — so it means a lot to hear that the experience felt smooth and hassle-free on your end.

We truly appreciate you taking the time to leave this review and for giving us the opportunity to make things right. If you ever need anything else, we’re always here to help!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

The fit was perfect

The fit was perfect, feels good in the hands and so far no problems with my wireless car charger.

13 de febrero de 2026
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Bucky,

Thank you so much for your review! We’re thrilled to hear the fit was perfect and that the case feels great in your hands — that’s exactly what we aim for.

It’s also awesome to know it’s working smoothly with your wireless car charger. That seamless compatibility makes all the difference!

We really appreciate you taking the time to share your experience. If you ever need anything at all, we’ve got you covered. 😊

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Shrek Proofed Husband’s New Phone

Got everything I needed for my husband’s new apple 17 pro max. My husband is very rough with everything so needed to “Shrek Proof” his new phone. The clear case was easy to install, and shows off the beautiful orange color of his phone. Didn’t even know about the camera lense cover but glad I got it. Other people noticed it and thought it was great idea. And finally the glass cover, I didn’t understand the instructions at first, but once I figured it out, it went on perfectly! No bubbles to push out! Totally impressed by all 3 items I got!

11 de febrero de 2026
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi there,

“Shrek Proof” absolutely made our day. 😄💚 We love that you geared up your husband’s new iPhone 17 Pro Max with the full protection setup!

It’s awesome to hear the clear case shows off that beautiful orange color while still keeping it protected — and that the camera lens cover ended up being such a pleasant surprise. We agree, it’s one of those little upgrades that makes a big difference!

We’re also so glad the screen protector worked out perfectly once you got it lined up — no bubbles is always a win 🙌

Thank you for trusting us to help protect his new phone, and for sharing such a fun review. We truly appreciate your support!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Excellent iPhone 16 Pro Max Case

I purchased the iPhone 16 Pro Max Ultra Slim Clear Case. I researched highly rated cases as I wanted my new phone well protected. I found that DROPGUYS cases were highly rated on several different platforms. I am very pleased with the fit and quality of my case. I would highly recommend DROPGUYS cases. They have excellent customer service, as well.

31 de enero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Kimberly,

Thank you so much for your thoughtful review! We’re thrilled to hear you’re loving your iPhone 16 Pro Max Ultra Slim Clear Case and that it met your expectations after doing your research.

Providing both premium protection and excellent customer service is exactly what we strive for, so your recommendation truly means a lot to us.

We appreciate your support and are always here if you need anything! 😊

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Fabulous screen protector

I ordered four products for my iPhone 17Pro. They arrived within a week. Attached all four easily to my new phone and the phone looked great. Dropped my phone on steel and the screen protector cracked. Contacted Dropguys to ask how to remove the pieces off my phone. They responded immediately with instructions and sent me a new screen protector since I only had mine for a week.
Beautiful thing is that my iPhone 17Pro screen was perfectly pristine with no damage. Dropguys screen protector did a premium job!

11 de febrero de 2026
Opinión espontánea
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Respuesta de Dropguys

Hi Judith,

We’re thrilled to hear the Dropguys screen protector did its job and kept your iPhone 17 Pro safe! It’s great to know the replacement process was smooth and that everything fit perfectly. Thank you for sharing your experience and kind words — we really appreciate it!

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Great service

Great service

6 de febrero de 2026
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Neal,

Thank you for taking the time to leave a review! We really appreciate your support and are glad you had a great experience with our service.

If you ever need anything, we’re always happy to help.

— The Dropguys Team

Valorada con 5 estrellas sobre 5

Product arrived quickly

Product arrived quickly, was well informed on when and where in the delivery process it was and was packaged well.
It was extremely well made, very sleek but a good weight! The best Clear case I’ve seen.

4 de febrero de 2026
Opinión espontánea
Logotipo de Dropguys

Respuesta de Dropguys

Hi Marcia,

Thank you so much for the kind review! We’re happy to hear your order arrived quickly, was well-packaged, and that our delivery updates kept you in the loop. It’s great to know you’re loving the clear case—sleek, solid, and well-made is exactly what we aim for.

We truly appreciate you choosing Drop Guys and taking the time to share your experience!

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