My sons drum teacher told us about Drumwright, very impressed with service, knowledge and advice given. Would not go elsewhere as you could trust their recommendations etc.
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Consulta las opiniones de los clientes
Our son’s drum teacher, recommend that we make a trip to Drumwright drum store as we were looking for a drum kit. Chris from Drumwright was very helpful and guide us through the selection. The stock... Ver más
We were recommended Drumwright by our son's drum teacher and we were really impressed. Nothing was too much trouble. Drumwright had exactly what he wanted, and they stored the drum kit for us until we... Ver más
From selling me my first kit, through to looking after me as a professional - and everything between - DrumWright have always had my back. The staff are like extended family to me. DrumWright are... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
No other UK drum and percussion specialist offers such a winning combination of benefits for drummers as DrumWright. DrumWright is a true 'one-stop' destination, where drummers of all skill levels can reliably get everything they need, including drum-related information and advice – plus all the latest drum-world news and gossip! Our huge 3000 square foot showroom, soundproof room and electronic demo suites make DrumWright the perfect place to view, compare and try products from the world’s top equipment manufacturers. At DrumWright you will not only get exceptional customer service, great products and great prices, but you will experience truly personal attention from a friendly, family-run team of passionate drummers and musicians with over 100 years of collective experience across virtually all musical genres. Our service extends well after you've made your purchase – we will help you with anything we can after the sale; from registering your warranty to talking you through the set up process or helping you create your dream set up for the future. Even if you need help with valuations for selling gear on we will do all we can to help. We are the only drum shop in the country to win the prestigious Investors in People award – we really do care about our staff and the service we provide to you!
Información de contacto
Unit 22 Headley Park 10 Headley Road E Woodley, RG5 4SW, Berkshire
- 0118 944 1418
- enquiries@drumwright.co.uk
- drumwright.co.uk
4,9
Excelente
83 opiniones
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All shops should be like this
I've been shopping at Drumwright since they opened & I wouldn't shop anywhere else.
Friendly, helpful and knowledgeable staff with superb after-sales service.
All shops should be like this.
22 de junio de 2015
Opinión espontánea
Great Shop!
I have dealt with Drumwright for more years than I care to remember and have consistently found them to be friendly, efficient and very helpful. Added to that, they offer a very varied product range and an unparalleled depth of knowledge which is useful when something obscure needs to be found!
22 de junio de 2015
Opinión espontánea
Still waiting for a response
I have contacted this company several times asking for an estimated delivery date, placed a £1200 order and no emails, nothing... it's frustrating as working in customers service, we aim to contact all customers back within 24 hours.
It's now the 3rd email and it's not making me want to shop with them again
EDIT:
Company got in contact with me,
Order came, all put together, well packaged and delivery driver was great too, some boxes were damaged. But apart from that, a much better service when they communicated.
2 de junio de 2015
Opinión espontánea
Respuesta de Drumwright
Hi John,
I'm very sorry that the first experience you received from us was not a positive one, but hopefully now you have your drums, your opinion of us has improved slightly.
If this is the case, can you possibly amend your review of us to reflect this?
Kind regards,
Simon
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