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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have recently purchased a second coat for my 14 month old whippet Skye. I bought the first one in November and it’s been great throughout the cold wet winter. I’ve bought a beautiful Savanna coat wh... Ver más

Valorada con 5 estrellas sobre 5

I purchased a 3in1 waterproof dog coat, after a lot of searching.Went for British & delivered from Britain & arrived in a few days. Lovely plum colour, definitely waterproof , reasonable price& please... Ver más

Valorada con 5 estrellas sobre 5

Lovely high quality and beautifully crafted products! Excellent customer service when retuning to exchange for different size. Pricing seemed reasonable for quality of coats. Very generous sizing in t... Ver más

Valorada con 5 estrellas sobre 5

Spent a long time deciding on the right jacket for our senior Staffy Cross, Tiger, but settled on this one due to its flexibility and value for money. We ordered the L (49 cm) which fitted him perfec... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

We are a small, family run business that have been manufacturing and selling dog coats since 1999


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Never had a problem.

Have purchased the majority of our Whippets clothing and bed from Dry Dogs, have never once been disappointed with the quality of product or the customer service offered. Buy with confidence.

23 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have recently purchased a second coat…

I have recently purchased a second coat for my 14 month old whippet Skye. I bought the first one in November and it’s been great throughout the cold wet winter. I’ve bought a beautiful Savanna coat which is colourful and has a striking zebra pattern. It’s perfect for cooler spring days. I would definitely recommend Dry Dogs for well made and top quality dog clothing and accessories.

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly Welcome and Great Service for our new Pup

Lucky enough to be able to visit DryDogs in person to have our newly adopted Portuguese Podengo mix Pudim fitted with a harness and coat. Everyone was so friendly and were great at helping choose the right harness (escape proof) and a great Savanna Sighthound coat. They took the time to get the right fit for her (and for her to grow into) and I think the items were good value for money. It's clear that they all really love dogs of all sorts and they treat your dog, like it is their own.

16 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I hadn’t bothered

Size guide for Nordic coat is either out by 6inches or the product wasn’t consistent with the guide as my dog with a 33” neck to tail measurement fits with plenty of room in a 27” coat.

You’re expected to pay postage for their error but as with many other customers, you get told it’s fair because they split the costs. It’s not the customers fault the guide is wrong so it is inevitable. Do yourselves a favour and accept feedback or stop selling stock that has to be returned.

Second coat was not quality checked and arrived damaged (not marked), although they pay for return the communication is slow (had to chase twice) and when providing feedback you get a passive aggressive response from the general manager. Reading other reviews they harp on about being a family run business as the cause of delays and being very busy. That’s literally not customers fault or concern.

I just want the item I paid for and not told I can’t measure probably and that dogs are different sizes because I don’t consider myself stupid.

Due to my honest feedback, the general manager gets even more passive aggressive and recommended I don’t shop with them and will just refund me as I won’t be happy with the product. She is sorry I feel the way I do, even though she has caused the problems. Customers are at the mercy of them by giving inaccurate measurements, no quality checks and replying with sharp halfhearted responses that need to be chased.

Easier to shop with Amazon and receive an impersonal service without the attitude and cost of return. What’s the point in supporting family run businesses when they think the customer is at fault as soon as feedback is given.

13 de marzo de 2026
Opinión espontánea
Logotipo de DryDogs Ltd.

Respuesta de DryDogs Ltd.

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations, as this is never the standard we aim to deliver.

With regard to sizing, we do provide detailed guides based on average measurements across breeds, however we do always highlight that individual dogs can vary in shape and proportions. We’re sorry if this wasn’t your experience, and we appreciate that this can be frustrating when trying to find the right fit. Our team is always happy to offer guidance prior to purchase to help minimise this.

In terms of returns, we aim to keep this as fair as possible for all customers by sharing costs, which is clearly outlined in our policy. That said, we do understand that this may not always feel satisfactory, and your feedback has been noted.

We’re also very concerned to hear your comments regarding the condition of your second item. This is not typical of our quality control process, and we apologise for this oversight. We’re pleased this was resolved with a free return and refund.

Regarding communication, we always strive to be helpful, respectful and transparent. We’re sorry if any of our responses came across differently, as this is certainly not our intention.

Finally, while we respect all feedback, we do feel it’s important to clarify that our team always aims to provide accurate information and fair resolutions. We’re sorry that on this occasion we were unable to meet your expectations, and we wish you all the best moving forward.

Valorada con 5 estrellas sobre 5

Great purchase!

Bought my lovely dog coat from Dry Dogs. Very pleased with purchase. Coat is waterproof and fits my German Shorthaired Pointer perfectly. I ordered a large. Would buy from them again.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Martingale collar for whippet puppy

Bought a great martingale collar for our 5 month old whippet puppy! Such good quality and the brass fittings are gorgeous. At first it was a bit big for him and he would put his front paw through the martingale loop when he walked as it would hang down when sniffing but now he’s grown a bit that doesn’t happen. Only problem is how hard it is to get off when the fabric gets wet/sandy, think we may need a separate outdoorsy collar for the beach and then use this for his nice days out. really lovely product and would buy again! We also bought a matching lead because why not have the full set. Have already ordered his next collar from them too!

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dog coat and harness

Review: So I ordered the wrong size at first for my springer spaniel. When it arrived it was too big and the clip was broken. Rang up and they sent the next size down straight away with out question and didn’t need me to send back the other one. The smaller size was delivered in a couple of days and fits perfectly. Such good quality too. And great customer service

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I ordered a soft shell storm guard coat for my dog which I had an issue with but they were very good and efficient at getting it sorted. Well done.
I will buy from them again.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a 2XL 3in1 waterproof coat for…

Ordered a 2XL 3in1 waterproof coat for my male retriever and the fit was perfect. It arrived within a few days of ordering and the quality was excellent. We do a lot of hiking and this coat keeps him warm and dry and it washes really well. Would defo recommend!

5 de marzo de 2026
Opinión espontánea

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