DST AUTOMOTIVE LTD Opiniones 128

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered Tuesday morning.....delivered Wednesday lunchtime outstanding......nicely made fairly easy to fit......watch the video its easier than the book.....all fitted realised the door catch was missi... Ver más

Valorada con 5 estrellas sobre 5

Bought Roof Bars and Load Stop for my Ford Tourneo Connect. Looked at a few makes and models some hugely expensive some very cheap n cheerful and DST Automotive Version. Seriously Top Notch Quali... Ver más

Valorada con 5 estrellas sobre 5

After having trouble paying by PayPal I rang customer services a very nice lady ordered it over the phone for me. The roof rail and bars came in 3 days very quick delivery. The rails where very easy... Ver más

Valorada con 1 estrellas sobre 5

Absolutely awful bought two pairs of side steps for bmw x 4 and they both arrived faulty they took them back but won’t refund you they are overpriced crap there are better sellers out there had a mec... Ver más

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4,3

Excelente

TrustScore: 4.5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Stylish and functional

Very quick delivery, product well made, easy to fit and if you have to have a roof rack it’s nice to have one that is stylish as well as functional!

27 de diciembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review David

Valorada con 5 estrellas sobre 5

Would use again

I bought roof rails some time ago, and they have served their purpose well. Fitted straight on with no problems.

17 de mayo de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks John!

Valorada con 3 estrellas sobre 5

The delivery driver left parcels out in…

The delivery driver left parcels out in the rain, hence the boxes were like mush. the third bar (at the rear) was too long and had to be cut.

22 de diciembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Hello Stewart, we are really sorry about this! Please contact us via WhatsApp so we can get this sorted for you.

Valorada con 5 estrellas sobre 5

Ordering was very easy on the website

Ordering was very easy on the website. Delivery was very quick, but had a problem as not all the order was delivered.Contacted DST via WhatsApp and they were very quick in replying. They contacted the courier and were told it would be delivered the next day but no.Contacted DST again via WhatsApp and they sent another one out which arrived the next working day. Even though I had this problem DST did all they could and sorted the problem out. Good customer service

11 de diciembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you for the Great Review Karen!

Valorada con 5 estrellas sobre 5

My mistake and they sorted it with zero fuss!

I ordered on line from the website which was really easy and clear. Very cheap shipping for the size of the side bars I ordered, came within a couple of days. Unfortunately I had ordered the wrong size. I contacted them and they could not have been more helpful. They exchanged them for the correct size without any issue at all and invited me down to swap them if I wanted. Such a rare experience to see such customer service. I cannot speak highly enough about the whole experience!

17 de diciembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you for the Great Review Richard!

Valorada con 5 estrellas sobre 5

Really quick delivery

Really quick delivery, easy to use website.
2nd time using this website.
Part fitted like a glove. Put stainless screws on the spoiler instead of what was supplied.

# The only annoyance was that the box was completely open and left down by the side of the house. The box had metal staples on the top, so delivery company/driver has opened it on purpose. But that's not DST 's fault.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review! We will definitely pass the feedback on to our couriers as items should not be left outside unless requested.

Valorada con 1 estrellas sobre 5

Terrible quality product and service

Terrible quality product and service. Avoid at all costs and ignore all the good reviews. Ive worked in vehicle restoration for 22 years now and this company sells some of the worst quality items ive ever had and their service matches, terrible product, terrible service.

26 de noviembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Hello Andrew, I am extremely sorry for the issues you have had. Please contact us at sales@dstauto.co.uk and I will ensure to get this matter resolved for you.
Many thanks
Jake
Operations Manager

Valorada con 5 estrellas sobre 5

Top class service

Top class service my rooftack is a really sturdy well made products great company to do business with

25 de noviembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review John!

Valorada con 5 estrellas sobre 5

Goods delivered on time

Goods delivered on time, great service, very amenable staff. Thank you 1

4 de noviembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review!

Valorada con 5 estrellas sobre 5

Fantastic Customer Service

I bought a set of Turtle Roof rails and bars for my van. These were delivered quicker than expected and are a perfect fit. Unfortunatley I damaged a few of the plastic stopples. I contacted customer services who quickly sent out replacements. DST Automotive will be the first place I look next time I need some accessories.

18 de octubre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you for the great review Andrew, we really appreciate it!

Valorada con 1 estrellas sobre 5

Absolutely rubbish body part ((rear…

Absolutely rubbish body part ((rear bumper spoiler) for was is supposed to be for a be T6.1 but needs cutting around a lot also it covers your reversing sensors. That's with a lot of preparation chips in product, cuts, and poor primer. The reputable bodywork shop said was the worst they had seen . So as you can imagine it cost £700 to sort out and to fit properly.
Absolute shambles of a company advertising this as need small amount of making good.
Beware if your thinking of purchasing this product.

4 de octubre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Hello Clive, I am sorry you were not satisfied, however we haven't received any pictures to be able to get this sorted for you. Everything we have seen is absolutely fine. Please send us some pictures and from there we will be able to see what we can do.

Valorada con 5 estrellas sobre 5

Roof rails - Combo eLife

Items arrived on good time (early) once opened I could see how good the quality was, followed the instructions, no extra tools needed and they were in place in 30 mins.
Value for money 😀

3 de octubre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Hi Keith, thanks for the nice review. We're happy you're satisfied with our service!

Valorada con 5 estrellas sobre 5

Fantastic Customer Service

Fantastic Customer Service, needed a replacement part, sent in super quick time, great communication

2 de septiembre de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you for the positive feedback, we really appreciate it!

Valorada con 5 estrellas sobre 5

10/10 experience

Wonderful customer service and lots of care taken to make sure I got what I needed. Lots of variety of products and staff knowledge and experience was great! I highly recommend DST automotive to everyone and anyone :)

14 de junio de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you for the great review!

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. It fit really quick and easy. Price was excellent. Friendly staff. Definitely recommend

29 de agosto de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review, we will pass that on to the staff!

Valorada con 5 estrellas sobre 5

Best ever service !!!

First class service all round ,
A pleasure to deal with and all involved went above and beyond to help !!!!!
Thankyou to all at DST

28 de agosto de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you Ted we appreciate your honest feedback!

Valorada con 5 estrellas sobre 5

First Class

Easy order and speedy delivery. Slight hiccup with the order which was addressed very professionally and quickly. Very pleased with the quality of the goods.
Great company to deal with, good product and after sales . Highly recommend.

22 de agosto de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you Paul! Were so pleased we could get everything sorted for you.

Valorada con 5 estrellas sobre 5

Superb Customer Service

Needed a spare rubber strip for our roof bars as ours was stolen by a monkey in Longleat... Bought the bars a while back but Amelia & Soraya were super helpful in getting a replacement strip sent out free of charge the very next day!

23 de julio de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Hello Joe! Thank you for the great review we will pass that on to Amelia and Soraya.

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