Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

1,8

Malo

TrustScore: 2 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

If I could give zero I would ordered…

If I could give zero I would ordered parts they sent the wrong parts over £500 and won’t accept returns told me to sell the parts on eBay to pay for the right parts I need even thow I placed the correct order and the fault is with them!!! absolutely shocking service I have put todays date as the eBay conversation happened today but been dealing with them for months

6 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid these scammers

Avoid these scammers, all goods are showing in stock, but in reality nothing is in stock and they refuse to refund or cancel orders.

21 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Completely disgusting costumer service

Completely disgusting costumer service. Needed help to buy a my second Dualtron and very rude on the phone and very rude replying to my complain by email, he refuse to give his name to do a complain and was completely ignoring the subjects of my emails. Avoid this company in uk. Moving for Nami scooters thanks to him.

31 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this place of business like the…

Avoid this place of business like the plague.
I regret to inform you about my unfortunate experience with this business and its proprietor, Claudiu Ene. I strongly advise against engaging with them under any circumstances.

My encounter involved a complete failure to receive the ordered goods, accompanied by a series of inadequate excuses, unprofessional language, and a complete lack of customer service.

1 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid please!

My husband bought an e-scooter from them, that had to return. They received it back and they never refunded him. They stopped replying to emails and phone calls.
Please buy from more reliable companies!

30 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I called up to enquire about a product

I called up to enquire about a product. The manager was, very rude on the phone had an attitude and refused to sell me anything on the basis I had to give him the barcode to the scooter I own Which is a blatant lie! Asked for his name, which he refused to give. He then decided to go silent on the phone and ignore my questions. Most people I know have had this experience. Terrible service, need a new uk DUALTRON.

5 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Called them up to ask for some info…

Called them up to ask for some info regarding a dualtron mini. Picked up straight away and were really helpful. I got the scooter shortly after and it got delivered very fast. I’m super happy with the high quality scooter :) rides like a charm and built like a tank

11 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shameful treatment of customers. Avoid!

I wanted to buy a scooter from this company and after multiple attempts of trying to email and message on social media I finally got through to them. The scooter I was interested in was on a deal and I explained it would be after the weekend when I get paid before I could purchase one. Over the weekend they removed the deal from the website and told me because they now had limited Stock they would not be upholding the offer and I would have to pay full price even though we had discussed the scooter at the offer price.
Unacceptable to treat customers this way and I would avoid purchasing anything from this company.

12 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid for Dualtron Thunder 10/10/21

I paid for Dualtron Thunder 10/10/21, they have £3,100 of my money and state next day delivery. Today is now 12th, they do NOT answer my calls nor reply via email. I am left frustrated so will cancel order. I am not looking forward to it has I'm talking to a brick wall.

Dont bother with DUALTRON UK

12 de octubre de 2020
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más