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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never been a reliable service and is only getting worse by the day. A bus that shows as due really means add on 25 mins or an hour or doesnt turn up at all. An absolute joke.

Valorada con 1 estrellas sobre 5

This is not a bus experience but a 'trapped in a hellhole' experience. Getting any bus in Dublin is an adventure and I would not recommend anyone to go through it. Better buy a car and rely on it dail... Ver más

Valorada con 3 estrellas sobre 5

Today was a very pleasant time with Dublin Bus as no11 Bus turned up on time on O'Connell Street Dublin City Centre which meant i was on time for my classes. But some of the bus drivers still need... Ver más

Valorada con 1 estrellas sobre 5

Buses disappear from the schedule constantly. Got three ghost buses today. Shouldn't be this hard to run a bus company. The level of incompetence is appalling.

Información sobre la empresa

  1. Empresa de autobuses y autocares
  2. también en la categoría
  3. Empresa de autobuses
  4. Servicio de taxis
  5. Servicio de transporte

Información proporcionada por diversas fuentes externas

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1,5

Muy malo

TrustScore: 1.5 sobre 5

621 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(621)

101 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Has never been this bad

I’m on one of the most busy lines of the dublin bus and I’ve waited 30+ minutes for a bus that is supposed to come every ten minutes 5 times in the past week, the reliability is absolutely awful, i don’t know how many times i’ve been late to venues I leave 30 minutes early for purely due to the bus being unreliable

12 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bus stop 2721

Bus stop 2721. A bus is supposed to pass at 1:11 pm. It doesn’t. Then TWO buses arrive at 1:20 pm, almost ten minutes late. The stop is crowded, and everyone is complaining. This is complete disrespect. Is it so hard to stick to the schedule you set? Why do two buses arrive together? This is the most incompetent service in the world—just look at the reviews online. If we had an honest government, they would have already stepped in to manage this company.

11 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ghost Buses

Nothing worse than using the TFI app to plan a journey with Dublin Bus

Last night Tuesday 12th November 2024, I had to be in Dublin city centre at 8PM. Arranged to get a number 37 at my local stop which was showing to arrive at 1920. I was at the stop at 1920, then at 1921 the bus disappeared off the app and as far as I was concerned, it became one of the many "Ghost Buses"
OK, I understand operational issues can affect everything, but just disappearing off the app makes no sense leaving customers stranded

I waited in the freezing cold for the next 37 which was to arrive at 1940, but it was 200 before it arrived, leaving me in the city at 2045 ... so much for using public transport, absolutely unreliable service

12 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful customer service

The staff at Dublin Bus, particularly Leo Murphy & Sinead were extremely helpful in getting my missing phone back. Thanks so much 😊

22 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dublin bus = Garbage!

If there was a way to rate it as a negative, I would. Hands down the worst public transport service anywhere in Europe for a major city. Utter garbage and zero accountability!

21 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm at the bus stop for the 37…

I'm at the bus stop for the 37 Castleknock bus, and 3 buses have already been cancelled at 7:30 in the morning. This is absurd for the people who pay to use the bus. Every day at least 3 buses on the 37 Castleknock bus line are cancelled. Dublin bus is horrible

21 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Where do I even begin…

Where do I even begin…
It all started last night. I was done work around 7 and patiently waiting for the bus. It comes in about 7 mins no problem with that! HOWEVER, we only made it two stops before the bus lights started to flicker. The bus stopped at a traffic light and all lights turned off and the engine would not turn on anymore. The bus driver was empathetic when asking everyone to get off so he could call someone to get it fixed. Nothing was done for the people that had to get off, no bus was sent to replace this one which was full. Everyone had to go to the closest bus stop which was at the end of the quays. The C1/C2s that get to the end of the the quays at any time of the day tend to be full and there was simply no room for anyone to get on. Everyone was just kept waiting and I had to get two extra buses to get home, a journey that should have taken me 40 minutes lasted over two whole hours. Absolutely disgusted!!!!
This was followed by this morning where I was supposed to open my shop at 9:30 and was waiting at my stop at 8am to get in early. A bus was scheduled for 8:05 which got cancelled at the very last minute when everyone was waiting at the stop. This was followed by another bus scheduled for 8:20 showing up 20 minutes late, again with no warning of the delay until the last minute before the bus was due. It’s a joke to have this sort of public transport in Dublin especially in areas where people frequently travel into town from. Dublin bus truly deserves 0 stars for punctuality scheduling and service.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

123 bus experience

i had the most loveley bus driver on my 123 today, sweetest soul he said thank you and goodbye to every last person who got on and off, had such a genuine conversation with him we really do need more drivers like this he was absolutely wonderful to speak to

14 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute trash of a service

Absolute trash of a service. Every time they are late, always. Often don't even show up with no updates to the garbage app they use. And then we are supposed to say thank you? For what exactly? Rude drivers? Absolute tardiness? Making people late for work over and over again? I have lived in 3 countries and have never seen a more chaotic and garbage public transport. Worst part is they don't care, no one cares to even try to fix it. How much taxes did we waste on such a terrible transport?

13 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

so terrible

TERRIBLE you can’t use a card and they declined our cash even though the driver told us they took cash the day before. not everyone has a leap card, dublin is literally a CITY where tourists will be using public transport!! horrible service they’re so miserable

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible for tourists

Terrible
Bus 69 from Red cow luas

Tried to take the bus and the driver rushed us on before we could buy a ticket. Started driving and I asked if they accept card, says only cash. I didn't have cash and he reluctantly let us stay on as it was a short drive. The driver was dangerously driving through a red light on top of that.
We tried to get the same bus again the next day, using cash this time. The SAME Driver was there and I said I had cash to buy tickets. Now he says they don't give change. Absolute joke of public transport. Clearly the donkey is used to people only using the bloody leap card or whatever so the customer service is terrible. Very rude to us despite the prospect of public transport requiring exact change is pretty absurd. It's not even public transport at that point. Used freenow to get a taxi because at least then I get the service I need. Avoid buses in Dublin.

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely horrible

Absolutely horrible. bus is never on time. I’m always late for work because the buses will just cancel at the last second. I live next to the first stop of the bus and I just see it parked there not moving or anything. This is terrible and needs to be changed.

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

horrible

horrible, told
me i had not enough money on leapcard so he let me off and told
me he would wait for me to top it up, quickly got off the ticket machine was right beside us only look me 20 seconds next thing he sees me coming he closes the door on my face i knocked on door and he drove off, now i have to wait 2 hours for next bus it was an 84 this happened in bray, he was an old man of a bus driver with balding grey hair very rude should be fired too old to be working

22 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

FEET…

Can there be a fine for people who purposely choose to take their feet out and put them on the public chairs ? Disgusting

18 de septiembre de 2024
Opinión espontánea

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