Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After working with them for over 9 months to date, we are very happy with Duck Design – they are fast, professional and produce amazing designs of all types. We have done multiple full websites, brand... Ver más

Valorada con 5 estrellas sobre 5

Duck.Design has been incredible in helping our company realize our brand challenges. They have been receptive and professional every step of the way. Once you sign up for your package of choice, the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been working with Duck.Design for over 3 months now. The search began when our old design agency started not to perform as some of their best employees left. As a small startup, we couldn't hir... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Duck.design has completed 3 projects for us so far and we are very satisfied with their work. They turn projects around in a timely manner and implement any feedback that you give them. Working with t... Ver más

La empresa ha respondido


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We will never hire a designer

It seemed too good to be true. Unlimited designs. But it's actually what they do, and it's simply true. We're extremely happy with their work.

We have many design requirements. We have worked with several agencies, and they always handle your design requirements as if we are building a space shuttle.

Don't get me wrong. Duck Design provides clean and well-thought-out designs, applying best practices to ensure it's UX/UI friendly. But they do kill the agency model. We don't want to do days of mood boards, and sparring sessions. We want to provide our requirements in the best possible way, see a result, and iterate from there. That's precisely what Duck design offers us.

I would recommend Duck design to all colleague entrepreneurs. Duck Design is the killer for traditional design agencies, we're happy we found them.

23 de noviembre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you, We're glad you're happy with our services and that it's been helpful for your business

Valorada con 5 estrellas sobre 5

Love working with Duck.Design!

Love working with Duck.Design, great project management, fast, and reliable. Really enjoyed the process working with them, and for a start-up at our stage we could not ask for a better partner.

17 de noviembre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Quick turnaround time

Have really enjoyed working with the team. Quick turnaround times and yana and Valerie and Andrei were great to work with.

They helped with mobile app designs, marketing material and more.

1 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thanks so much for sharing your experience with us Mike

Valorada con 5 estrellas sobre 5

Duck.design has completed 3 projects…

Duck.design has completed 3 projects for us so far and we are very satisfied with their work. They turn projects around in a timely manner and implement any feedback that you give them. Working with them has allowed my company to function without an in house designer and we look forward to operating in this manner moving forward.

15 de noviembre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you Anthony for your 5-star rating. Your continued support means everything to us!

Valorada con 5 estrellas sobre 5

Senior Project Manager

Duck Design is incredibly professional, efficient and fast!

Really enjoy working with them!

9 de noviembre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you so much for your positive feedback!

Valorada con 5 estrellas sobre 5

Responsive and attentive, great to work with

The project manager was responsive and always up-to-date, the designer attentive and followed our requirements while thinking along with us and not afraid to challenge / advise. Altogether a great experience for re-designing our logo and website.

8 de noviembre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

We sincerely appreciate your business David and your valuable feedback.

Valorada con 5 estrellas sobre 5

Motivated Team, great results!

It was great to work with the team of Duck.Design. They supported us more than required and on a very professional way. In future we will definetly consider Duck.Design for further topics

30 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you Den

Valorada con 5 estrellas sobre 5

Fast, easy, good service

Fast, easy to work with.
Our initial thought was to try them for a month. Ot has been 3 months now and we are happy.

28 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Much appreciated Marek!

Valorada con 5 estrellas sobre 5

Duck Design is a great agency

Duck Design is a great agency, especially for motion videos. I like that you can request as many revisions as you want, and the overall quality is very good.

24 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you for your 5-star rating Marta

Valorada con 5 estrellas sobre 5

Duck Design exceeds expectations on…

Duck Design exceeds expectations on quality of work and communications.

They are proactive in reaching out, find creative ways to problems, and very accommodating and responsive to our requests.

A pleasure to be working with the team at Duck Design

18 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

We sincerely appreciate your feedback Ron!

Valorada con 5 estrellas sobre 5

Great design services

Duck Design is an extension of my marketing consulting business, they provide a great, cost-effective, and creative service and I would recommend them to others looking for a flexible solution to graphic and creative design.

1 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

We're glad to have you as our customer Aimee!

Valorada con 5 estrellas sobre 5

Duck Design is an amazing company

We’ve used the Duck team for the last 6 months. Their work has been amazing and their processes are exceptional. They’ve been a wonderful team to work with and have been a tremendous addition to our organization to help us manage the workload.

17 de mayo de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

We're glad you're happy with our services and that it's been helpful for your business Brian

Valorada con 5 estrellas sobre 5

I have been working with Duck.Design…

I have been working with Duck.Design for over 3 months now. The search began when our old design agency started not to perform as some of their best employees left. As a small startup, we couldn't hire an internal designer and had experienced issues using freelancers. That's when we came across this amazing crew and started on an initial 30-day contract. We were assigned an awesome designer we are still working with today and are just so impressed at the effort put into each task, as well as the great communication. You can tell they really care about doing a good job.

13 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

We’re glad that you enjoyed our services Trent!

Valorada con 5 estrellas sobre 5

Quick and flexible motion design

Duck Design's business model is very unique and offers highly flexible, fast and professional work processes. We use the created designs for events, our website and many more occasions. I can highly recommend their services, especially as a small company.

1 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you so much for your positive feedback!

Valorada con 5 estrellas sobre 5

The Duck design team is awesome

The Duck design team is awesome. They really quickly got familiar with our brand(s) and consistently create creative, professional assets for us. We are a tech company and things sometimes move quickly, but they do a great job keeping up with us. Would definitely recommend.

13 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Much appreciated for taking the time to leave us feedback.

Valorada con 5 estrellas sobre 5

A great business model, I'd recommend giving them a try!

A great business model, and a hard working, eager to please team! As long as you're clear with your design requirements (which you should be whenever sending a design brief really!) then you'll get fantastic results. We've been with Duck Design for a few months, and have got a lot of brilliant design work out of them.

13 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thank you so much for your positive feedback!

Valorada con 5 estrellas sobre 5

Really exceeded my expectations

Really exceeded my expectations, this team are responsive, thorough, engaging & always willing to help and the quality of the output has been fantastic. I have returned to Duck design on 3 separate occasions now and not only has their team been able to take a good chunk of workload off me, their forward thinking team has helped enhance my own ideas to be better. Like with any team, make sure you enter the conversation with a clear view for what you need and articulate it as best as possible, that is the best way to make use of the skills team at Duck Design.

3 de octubre de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thanks so much for taking the time to leave us a 5-star rating

Valorada con 3 estrellas sobre 5

I just want to share my story working with Duck Design!

I want to share my experiance working with the Platform "Duck Design".

It started with me looking for a good designer on Upwork. I was already in contact with someone who could help me with re-branding such as brand book, presentations, various templates, content, new website, wireframe, design etc.
Before a salesman from "DD" appeared and made his sales pitch.
He argued that "DD" had a flat monthly price and you could deliver so much graphic work since there was a whole design team working on your task. And taht sound quite good! I mean why not! A whole team of people with grapich skills for a whole month!

But the truth was something completely different after I paid and started.
1. they have multiply people for different task and skills, but its only one that work with you task/project at the time. So the designer needs to finish the first task before jumping to the next.
2. They told me, they make content and writting, but they dont.
3. Since there is only one designer who works on your tasks, what they can do is limited considering that there is a lot of back and forth, which is normal. But time is running out!
4. The first onboarding I got was quite simple without actually going through the project. I was assigned a designer who started with the brand book and I gave careful notice that we had to set color palettes first and update me before we went any further. No one listened to what I said in the "brief" and after a week I received a draft of a brand book where everything from colors and design was wrong. We ended up having to start over again with a new designer.
5. DD uses Trello as there project management tools which is very good, but I have to say that the communication is rather slow.
6. Based on my experience, som poor communication some times as well as feedback time, I think several hours and days are probably wasted into no work/productivity. I dont think this is directly the people mistake, but rather the "trello platform"..

So what is my conclusion after working in sales and marketing and with various freelancers for the past 20 years?

I will say that I got off to a bad start at "DD". I think it's boring that I got a completely different impression than what the reality was.

Had I known how it all worked, I probably would have stuck with a freelancer on Upwork as I would have gotten more for my money. The tasks I never finished on DD I had to give to someone else on upwork, otherwise I would have to renew another month on DD, so I would just end up with a huge loss! Communication in general and no time limit would also be easier on Upwork with a designer at an fixed price.

But I want to add some positive things. After I got a new designer, the project went very smoothly and I have been relatively satisfied with the design and quality, of course there were certain things that could have been improved, but due to lack of time, I just had to jump on to the next task . But overall a good experience with the new designer. I also think that DD is a good platform for outsourcing a lot of graphic work month after month, but for a shorter period, I would probably have tried to find a skilled freelancer/designer on e.g. Upwork where you dont have to think about the time and how much need to be done since you set a fixed price. Plus the communicatons is alot easier from my experiance. You do a zoom call when ever you need!

Because of this sales experience and the fact that things didn't quite match reality, I give DD 2-3 stars, but would probably give them a 5 if it weren't for this sales experiance. The value you get anyway for 1 month is pretty GOOD compared to much else. But be careful with your own expectations in the timeframe, things take time!;)

9 de agosto de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

Thanks for your feedback!

We do not mislead our clients and our sales team always go through on boding in order to correctly convey information to the client.

1) That's right, the salesperson didn't tell you that 3 designers will do your tasks in parallel. Depending on specialization the designer connects to 1 task and performs it, then moves on to the next one. Also, there is always a project manager and an Art Director in the process involved.

2) We do not make content, this is the task of marketers. We are a design platform and this service is not advertised anywhere if you go to our website. We can write a standard text for the project, but filling it with text is the client's task. Sorry if there were some missunderstanding

3) We also do not limit, if you constantly provide edits /changes, you are lobbying/managing the process and limiting yourself with those regular amends.

4) The first designer did a brandbook project according to strict deadlines. so we managed that and adjusted to those deadlines. ...later it turned out that you want to get a broad and more of a high-quality result, which is physically unrealistic to complete in that time frame. We had to replace your designer and work for that matter, not for speed.
Also if the brief are not straight forward and structural It takes a lot of time for the designer to analyze and study.
We made concessions with you and extended your subscriptions for free so that you get the desired result.

5) The speed of response of our employees to each of your letters is up to 3 hours during business hours. If we somewhere didnt manage in that time frame, sorry for that.

Good luck with your future search on Upwork! I hope you find the right team that will satisfy your needs. :)

Valorada con 5 estrellas sobre 5

Duck.Design the New Leaders in Digital Design!

Duck.Design has been incredible in helping our company realize our brand challenges. They have been receptive and professional every step of the way. Once you sign up for your package of choice, they will connect you with an amazing PM who will determine the perfect artist for whatever project you have in mind. They will make sure all of your feedback is taken into account to ensure that the finished product is exactly how you envisioned.

Highly recommend Duck.Design!

21 de junio de 2022
Opinión espontánea
Logotipo de duck.design

Respuesta de duck.design

We sincerely appreciate your valuable feedback.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más