3rd TIME IGNORED! Never Again!
I went into Dunns bakery on the 5th October 2022 and this is the 3rd time this has happened to me and I wont be giving these people my hard earned cash EVER again. As I walked in approx 11.58am there was a queue in front of me, all the people in front were being served one by one, by the time it got to me, LOW & BEHOLD every one seems to be preoccupied doing other things and I seemed to be ignored. I asked if anyone was serving and was answered by one of the 20 available staff that were playing with the cakes and trays, I was served eventually but its the mannerism that accompanied the unwelcoming energy with it. I do believe, and sense, a little racism whenever I enter the shop, coming from a ethnic background it's quite noticeable when you are on the other end of the spectrum. Very unprofessional behaviour, thats NO way to treat a paying customer. I would advise the owner to educate the staff, (especially as I do not see any diversity staff wise) on how to be more welcoming and treat everyone the same regardless of sex, religion, etnicity and age. Thank you for taking the time to read my review unfortunately I will have to take my custom elsewhere, although the cakes are very nice but they are pricey too.
5 de octubre de 2022
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