I recently purchased 2 Amflow MTB's from Dutch Cargo Bike, and I cannot recommend them highly enough. From day one, their communication and responsiveness have been absolutely top-tier. A massive s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver más
La empresa ha respondido
We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver más
La empresa ha respondido
Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de bicicletas
- también en la categoría
- Mayorista de bicicletas
- Tienda de accesorios para bicicletas
- Tienda de artículos para deportes al aire libre
- Tienda de deportes
- Tienda de reparación de bicicletas
Escrito por la empresa
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
15 Years of Happy Customers!
Escrito por la empresa
- Dutch Cargo Bike is celebrating 15 years!
- Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.
eBike Care Package
Exceptional Product and Service
Every eBike Purchase Includes:
Best Price Guarantee – We’ll match any lower price you find.
30-Day Free Trial Insurance – Ride worry-free for your first month.
Lifetime Support – Our expert team is here for you, whenever you need us.
6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.
Información de contacto
1B/273-275 Wickham road, 3189, Moorabbin, Australia
- 1300 414 843
- info@dutchcargobike.com.au
- dutchcargobike.com.au
Black Friday Deals up to 60% OFF
4,8
Excelente
479 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Overall fantastic to deal with
Great team to deal with. Helpful and responsive. A little disappointed to see the bike sustained some superficial damage during transit but to their credit, Jurgen and his team were receptive to feedback in relation to this.
26 de marzo de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words and thoughtful feedback. We're really glad to hear you found our team helpful and responsive – that means a lot to us.
We’re sorry again about the superficial damage during transit, and we truly appreciate you bringing it to our attention. Your feedback helps us improve, and we’re always here to make things right. Thanks for your understanding and for giving us the opportunity to respond.
Enjoy the ride, and don’t hesitate to reach out if there’s anything else we can help with! We hope to see more people in Hobart drop the children to school by bike :)
We had a great experience buying a…
We had a great experience buying a cargo bike at Dutch Cargo! Yoga and Jurgen were incredibly responsive, answered all our questions, and went above and beyond to help us choose the bike that was the perfect fit for our needs. Their after-sales service has also been excellent. Highly recommend!
17 de abril de 2025
Opinión espontánea
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Hi Charlotte,
Thank you so much for your lovely review! We're thrilled to hear that you had such a great experience with us. It was an absolute pleasure helping you find the perfect cargo bike, and we're so glad to know that our support has continued to hit the mark after your purchase.
Yoga and Jurgen send their thanks and warm regards—your kind words mean a lot to the whole team. Enjoy every ride, and don’t hesitate to reach out if you ever need anything down the track!
Warmest wishes,
The Dutch Cargo Team 🚲💛
My enquiry answered quickly
My enquiry answered quickly
Best price
Ordering easy
Freight and tracking super quick
Would certainly deal with this shop again
Thank you
26 de marzo de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for the fantastic review!
We’re so glad to hear you found our service fast, easy, and well-priced—just the way we aim to do things. It’s great to know the ordering and delivery process hit the mark for you.
We really appreciate your support and look forward to helping you again in the future!
All the best,
The Dutch Cargo Bike Team 🚲
Enjoyed dealing with Yoga and the team…
Enjoyed dealing with Yoga and the team at Dutch Cargo. They were patient and helpful while I compared options and made a decision, offered a fair price, and shipped the bike to Hobart for me expediently. Am very happy with the bike and the experience.
10 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for your kind words!
We're really glad to hear you had a great experience with Yoga and the team. Taking the time to explore your options is so important, and we’re happy we could support you through that process. It’s great to know the bike made it to Hobart smoothly and that you’re loving it!
Enjoy the ride, and we’re here anytime you need us.
Warm regards,
The Dutch Cargo Bike Team 🚲
Stem as described
Stem as described, great communication, timely arrival. Dutch Cargo e bikes were good to deal with.
25 de marzo de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the great review!
We’re glad to hear everything arrived on time and as expected—and that you found our communication and service solid. Always a pleasure to help out!
All the best,
The Dutch Cargo Bike Team 🚲
We purchased a Nihola Med Gen2 from…
We purchased a Nihola Med Gen2 from Dutch Cargo. We were very happy with the service, the team were communicative and very helpful and the bike is great!
8 de marzo de 2025
Opinión espontánea
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that you're enjoying your Nihola Med Gen2. It’s a fantastic bike, and we hope it brings you many smooth and enjoyable rides!
If you ever need any support or have any questions, don’t hesitate to reach out. Happy riding!
Great customer service
Great customer service, timely responses to enquiries and quick freight dispatch. Will happily use Dutch Cargo e-bikes again!
10 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your kind words! We're thrilled to hear you had a great experience with our service and fast dispatch. We look forward to helping you again in the future—happy riding! 🚴♂️✨
Excellent customer service
Excellent customer service. Got bike ready quickly. I love it
22 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your feedback! We're so glad you love your bike and that we could get it ready for you quickly. Happy riding! 🚲😊
New to Melbourne, test-driving an O2 Feel
I've had an amazing experience with Dutch Cargo Bikes in Melbourne. As soon as my son started school in our new city, we needed a cargo bike for the daily commute. What caught my eye was that this business is family-owned and run, they have sensory-friendly hours for neurodivergent families. Emmy and Jurgen were extremely helpful. And their subscription model was perfect for these first few weeks while we found a more permanent place to live after moving here. They will most likely be our go-to place for electric bike purchases.
25 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us and that our subscription model made your transition to Melbourne a little easier. It was a pleasure helping you find the right cargo bike for your family's needs, and we’re so glad you appreciated our sensory-friendly hours. Wishing you many smooth and enjoyable rides as you settle in—looking forward to seeing you again when you're ready for your next eBike! 🚴♀️✨
I picked up my ebike on subscription on…
I picked up my ebike on subscription on a Saturday and it was ready and waiting. Emmy was really helpful in the week I made my decision, patiently answering questions and offering advice. I have loved riding my ebike over the last 10 days to commute to work and to do some longer riding on the weekend. Best decision and terrific service.
22 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your wonderful review! We're so happy to hear that your eBike subscription has been a great decision for you. Emmy is fantastic at making sure every rider feels confident in their choice, and we're glad she could help. It’s awesome that you’re enjoying both your commute and weekend rides—exactly what eBikes are made for! Wishing you many more happy kilometers on two wheels. 🚴♂️😊
Communication has been very good
Communication has been very good, with very friendly people who have constantly been following up to ensure that everything is good with my bike that I purchased. They handled all of the details and shipping interstate so I only had to pick up the bike already assembled at a local bike store.
23 de diciembre de 2024
Opinión espontánea
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that everything went smoothly with your bike delivery. Enjoy your ride, and if you ever need anything, we're always here to help! 🚲😊
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Hi Geoff, thanks for your review! We're glad to hear that your purchase and delivery experience went smoothly. If you ever need any assistance or have any questions, feel free to reach out. Enjoy the ride!
Friendly, knowledgeable, quick, thorough, great communication
The team were super friendly and knowledgeable. And were also great with their communication throughout the whole repair.
They were able to diagnose and rectify the issue with my bike quickly. They also help me with any questions I had.
Couldn’t recommend enough.
7 de enero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Hi Robb, thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team. Providing friendly, knowledgeable service and clear communication is what we strive for, so it’s great to know we hit the mark! If you ever need anything else, we’re always here to help. Happy riding! 🚲😊
Very positive experience
Great service, great bike, kids love it. Dutch Cargo Bikes went above and beyond for us!
18 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Hi Malcolm, thanks so much for your kind words! We're delighted to hear that you and the kids are loving the bike. It was our pleasure to go the extra mile for you! Wishing you many fun rides ahead—enjoy!
Fast delivery
Fast delivery, great quality products. Will go back to Dutch Cargo Bikes for my cargo bike needs.
17 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your review! We're glad to hear you were happy with the fast delivery and quality of our products. We look forward to helping you with your cargo bike needs in the future—happy riding!
Asked if they had a Gocycle G4I in…
Asked if they had a Gocycle G4I in stock and was told yes.
Drove 30 klm and arrived to be told it was a miscommunication, they would be arriving one day in the future.
Purchased elsewhere .
20 de febrero de 2025
Opinión espontánea
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
I understand your frustration. Stock is not always on location, and the GoCycles are arriving in-store next week. You did mention you would call, but instead you visited. Apologies for the miscommunication, and I’m glad you found what you needed elsewhere. Enjoy your GoCycle!
Great company with exceptional customer service standards
Great company to deal with, very knowledgeable and accomodating with all things following purchase. Could not recommend enough for their customer service and quality of cargo bikes.
10 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thanks David! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing top-notch customer service and high-quality cargo bikes is what we’re all about. If you ever need anything, we're always here to help—happy riding! 🚲😊
Great customer service
Great customer service. Yoga gave great instructions on how to assemble the bike.
2 de febrero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your review! We're glad to hear you had a great experience, and we'll be sure to pass your kind words on to Yoga. Enjoy your new bike, and happy riding! 🚲😊
Quick and responsive service
16 de enero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for the review!
Awesome to deal with
22 de enero de 2025
Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Ron! Enjoy your ride!" 🚲😊
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.