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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always, preordered figures, no matter where you get them from, are rarely on time. However once they were received I got them the next day of shipping which I definitely was not expecting as using... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for. Their website and social media have all been del... Ver más

Valorada con 5 estrellas sobre 5

DX Collectables is awesome and with there frequent sales they are my go to for all collectables. Shipping is fast and safe and customer service is prompt and helpful. I recommend you guys to all my f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos coleccionables
  2. Tienda de estatuillas
  3. Tienda de juegos
  4. Tienda de hobbies
  5. Tienda de intercambio de cartas coleccionables
  6. Tienda de videojuegos

Escrito por la empresa

DX Collectables is a retailer of pop culture Figures, Statues, Board Games, Trading Card Games and Video Games. We're partnered with Australia and New Zealand's largest suppliers of pop culture collectables and games, allowing us to provide collectors with the highest quality and most sought-after items for their collections. We're lovers of all things fantasy and sci-fi which means we're also big collectors ourselves!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

198 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(198)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

"I Pre Ordered The 1/6 Scale Deluxe…

"I Pre Ordered The 1/6 Scale Deluxe 'The Batman' On 29/07/2023 And Still Haven't Received It?? What's Worse Is I Have Emailed The Company Several Times This Month And Its Coming Back 'Email Not Sent'???!? Not At All Happy And Looking For My Money Back.Can Someone Help Please??"

18 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Website closed down. took my money

Website closed down and received email he is bankrupt. And to not seek payment from him. But he's selling on ebay as gameswapau ... can't be too bankrupt. Reported to accc and lodged a claim to try and get my money back.

17 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Store website disappeared…

Was good until store website disappeared without previous notice and keep everyone's money for orders not fulfilled yet (mostly pre-orders) for around $2000 for me.

The penalty for stealing is imprisonment!
I want a refund of all my orders/items not fulfilled (if you read me)!

10 de enero de 2024
Valorada con 1 estrellas sobre 5

Nathan Gosnell is a scammer!

Made two preorders with the site, almost finished paying one off via partial.ly and decided to check the partial.ly website for the remaining amount I needed to pay off to find that both orders were cancelled without any notice. I then went to check dx for answers and the website has been closed down. I can't get in contact with the stores owner Nathan Gosnell for a refund. Glad I spent over $500 paying both of my figurines only to find that Nathan had cancelled the orders and run off with my money. What a true blue bloke you are. Get in touch with your bank ASAP. And report this man to ACCC.

14 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Store has now disappeared with my money

I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for.

Their website and social media have all been deleted and there's lots of other people in the same boat as me (many with higher amounts owed). Such a shame as I'd really liked the store - they were the best online retailer I'd used these past couple years and I just feel disappointed now.

14 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Did not fulfill orders, does not respond and the owner has done a runner and stolen everyone's money. no more site, fb page, etc.

Huge scam, do better Nathan.

10 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dx collectables closed

Dx collectables closed? All social media and even website is down. When you go to their website it just says opening soon. This is after iv made several preorders 2 never came and 3 in process but now I can’t even reach the website…

11 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor communication

Lack of communication and response to cancellation of a preorder and requesting a refund.
No phone numbers to contact only email but no reply.

8 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is my second purchase and this…

This is my second purchase and this time it was double boxed that way no one was able to identify what it was. Thank you so much for the effort I really appreciate it.

22 de diciembre de 2023
Logotipo de DX Collectables

Respuesta de DX Collectables

Hi there, thanks for your positive feedback!

Valorada con 5 estrellas sobre 5

Great customer service, recommend for your collectible shopping

Great customer service , quick delivery and they have some really good deals happening on pre orders and in stock items, so if you’re looking to pre order collectibles like Mezco, Hot Toys, Mafex, etc then best to try Dx collectibles and you’re most likely to save on order too.

10 de diciembre de 2023
Logotipo de DX Collectables

Respuesta de DX Collectables

Hi Hassan, thank you for your positive review. Your recommendation is awesome!

Valorada con 4 estrellas sobre 5

Fast delivery and value

I have made multiple orders and everything delivered fast and no issue.

1 de diciembre de 2023
Logotipo de DX Collectables

Respuesta de DX Collectables

Hi Simon, thanks for your positive review.

Valorada con 5 estrellas sobre 5

Great store to buy from!

Great communication, competitive prices and quick delivery. I would recommend DX collectables for any avid collector of pop culture.

6 de diciembre de 2023
Logotipo de DX Collectables

Respuesta de DX Collectables

Hi there, thanks for taking the time to write a positive review!

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