Dyrberg/Kern NZ Opiniones 

360
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely thrilled with my first DK purchase online. The Lucia earrings arrived impeccably presented in a beautiful green gift box which you’ll be pleased to hear went down a treat with the lucky re... Ver más

Valorada con 5 estrellas sobre 5

I purchased this beautiful Esina bracelet at the end of July. When you order online, you are never certain what the product will look like. I certainly was not disappointed, it's a stunning bracelet.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have bought Dyrberg Kern jewellery from my local Dyrberg Kern store for many years. The service is always outstanding and any issue I've had which is few and far betwewen have been resolved immedit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautifully packaged & presented. Delivered in record time! The earrings are gorgeous & much larger than I anticipated! I am one very happy customer & highly likely to return again & again! D/K N... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería
  2. también en la categoría
  3. Tienda de ropa

Información proporcionada por diversas fuentes externas

Designer, Danish, jewellery, gold, silver, Swarovski crystals, Stainless Steel, necklaces, bracelets, rings, Compliments, earrings, statement, gifts, vouchers, anniversary, birthday, gem stones, New Zealand, Wellington, Christchurch, Auckland, modern, ...


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

360 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(360)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I received my earrings in the courier…

I received my earrings in the courier in good time however they were packaged in a smallish ring sized box and the earrings were a little longer. There was also no protection within the box to stop the earrings from moving around. Im not sure if this made the issue worse but the earrings had x10 stones missing when I first opened them. I have sent an email to you on 01 March and had no reply, 9 days later. So Ive paid $89 for earrings that I can not wear and had no feedback from you other than x2 prompts to rate you service. I ignored the first one, to give you a chance to fix the problem but since I still havent heard, I am posting this now.

9 de marzo de 2021
Logotipo de Dyrberg/Kern NZ

Respuesta de Dyrberg/Kern NZ

Hi Anne Marie, our sincerest apologies. It looks like your email went in the spam box and we missed it. We are on to it now and will get you sorted. Thanks for coming back to us.

Valorada con 5 estrellas sobre 5

Gorgeous Jewellery Amazing Service

Couldn't be happier with the amazing service I received from Taylah. Few hiccups with initial order, but Taylah went above and beyond to fix it. My earrings arrived and are more beautiful than what I could've imagined (pictures don't do justice!)

7 de marzo de 2021
Logotipo de Dyrberg/Kern NZ

Respuesta de Dyrberg/Kern NZ

Taylah is amazing, thanks so much for the fantastic review.

Valorada con 5 estrellas sobre 5

Great Service

On-line ordering very easy and parcel arrived a couple of days later so very happy with my purchase and the service :)

27 de febrero de 2021
Logotipo de Dyrberg/Kern NZ

Respuesta de Dyrberg/Kern NZ

Fantastic to hear Lesley. Thanks for taking the time to do the review.

Valorada con 5 estrellas sobre 5

I received excellent customer service…

I received excellent customer service from Dyrberg/Kern. The item I wanted was not in stock so they provided regular updates regarding the expected date of arrival and again when it was in stock so I could place my order. Very impressive!

5 de febrero de 2021
Logotipo de Dyrberg/Kern NZ

Respuesta de Dyrberg/Kern NZ

So pleased to hear you were impressed with the service Rachel.

Valorada con 5 estrellas sobre 5

Loved it

Your products are of excellent quality

3 de febrero de 2021
Logotipo de Dyrberg/Kern NZ

Respuesta de Dyrberg/Kern NZ

Thanks Mouse. We really appreciate the feedback.

Valorada con 5 estrellas sobre 5

I have bought Dyrberg Kern jewellery for many years.

I have bought Dyrberg Kern jewellery from my local Dyrberg Kern store for many years. The service is always outstanding and any issue I've had which is few and far betwewen have been resolved immeditely. The lovely staff have even hand delivered my purchase on theri way home from work when they've been going past. Faultless service and stunning jewellery that stands the test of time. No piece has worn out yet which is why I keep adding to my collection.

2 de febrero de 2021
Opinión espontánea
Logotipo de Dyrberg/Kern NZ

Respuesta de Dyrberg/Kern NZ

What a fantastic endorsement. Thanks so much for taking the time to write such a fantastic review.

Valorada con 5 estrellas sobre 5

Great

Taylah was amazing! I ordered the wrong product and she made the return process so easy! Love the necklace as well

1 de febrero de 2021
Valorada con 5 estrellas sobre 5

Earings

Excellent service - parcel arrived beautifully packaged and well protected with sponge and box to keep from being damaged.
Courier delivery was slow but was between Xmas & New Year so was to be expected.

7 de enero de 2021
Valorada con 5 estrellas sobre 5

Just gorgeous jewellery

Just gorgeous jewellery. I have still got pieces from years back and they sparkle like new. Delivery for online order super fast and beautifully packaged ready with Christmas gift tags as well. Thank you so much

16 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Brilliant customer service!

Brilliant customer service on this item. A small part of my earring was missing on arrival but the staff were prompt and very helpful on ensuring I received the missing item. Earrings are beautiful and DK is always of a high quality.

10 de diciembre de 2020

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