I purchased an e-go Lite 3s through the Green Commute Initiative as part of my work’s Cycle to Work scheme. Glenn was incredibly helpful throughout the process, answering all my questions by emai... Ver más
La empresa ha respondido
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I purchased an e-go Lite 3s through the Green Commute Initiative as part of my work’s Cycle to Work scheme. Glenn was incredibly helpful throughout the process, answering all my questions by emai... Ver más
La empresa ha respondido
Διαβαζω τοσα καλα λογια για το ποδηλατο ... Τοσες καλες κριτικες . Ομως δεν είδα πουθενα ποσα στοιχιζει ? Ποση ειναι η μεγιστη ταχυτητα που μπορει να αναπτυξη σαν μιτοσυκλετα . Βρισκομαι στην κυ... Ver más
Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be... Ver más
La empresa ha respondido
E-GO MAX review: Bigger than BrUmpton but stronger: Huge battery range with bigger better wheels=better ride, your choice. Bike is very well made, Solid. Good ride comfort and good safe contr... Ver más
La empresa ha respondido
Electric bike seller.
Great Butts Farm, TN5 6EP, Wadhurst, Reino Unido
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Great service nothing is too much trouble thank you

Respuesta de E-Go Bike
Great bike, quick dispatch, questions answered straight away. All good.

Respuesta de E-Go Bike

Respuesta de E-Go Bike
Glen at e-go is very responsive and helpful. The only issue is I am on my second replacement back wheel. Nothing to do with Glen, just the bike part's don't last very long in the UK climate.

Respuesta de E-Go Bike
Service is brilliant no issues with coming out to sort my bike out even though he came from 100 miles away . Excellent and efficient. Thank you

Respuesta de E-Go Bike
The delivery time was excellent. Already assembled . Needed a bit of tweaking .
Yet to use it properly.

Respuesta de E-Go Bike
Excellent customer service, we had a problem with the back light, but a quick email and a new one was sent out next day. We have had the bike around 7 months now and super happy with it. (E-Go Max) Only thing I would say is if you are using it everyday, would be to get an upgrade of tires as we had a few punchers in the first few months before changing them.
Have recommended the service and the bike multiple times now.

Respuesta de E-Go Bike

Respuesta de E-Go Bike
Very helpful company. Fast and efficient service. Would definitely recommend

Respuesta de E-Go Bike
I lost the keys to my seat locking bracket. I emailed Glenn who was very efficient at explaining to me what my options were. Once we had sorted what it was I needed, he had the replacement part to me within a day of postage.
Brilliant service

Respuesta de E-Go Bike
Excellent personalised service from this small company. Glenn was very attentive with pre-order enquiries and after bike ordered. Bike arrived exactly when promised, well packaged and ready to ride, with mudguards and rack already fitted. Very pleased with quality of bike and information available on website.

Respuesta de E-Go Bike
Only a small replacement but as always with e-go the query was dealt with fast, efficiently, and accurately.

Respuesta de E-Go Bike
Very speedy delivery and quick response to emails even on Bank Holiday.

Respuesta de E-Go Bike
I bought my E-go Lite bike in 2020 and am so glad that I chose it! Not only was the bike a great buy during the pandemic, it continues to serve me well on my commute. It folds well and is super light, yet is still robust. Battery range is also decent.
I have been even more impressed with the excellent customer service I’ve received (Thanks Glenn) in terms of after sales.
I have since recommended E-go to 2 others who have purchased their own E-go bikes (the larger versions of mine) and I’ve heard good things too!

Respuesta de E-Go Bike
Great fast service and advice a good company to deal with

Respuesta de E-Go Bike
Exceptional customer service from even before I had purchased the bike!
My enquiries were always speedily responded to, sometimes within a matter of hours.
Additionally, there's the same exceptional courteous service after my bike was delivered fully assembled!
I cannot thank Glenn enough for just being the ever-accommodating, always-willing-to-help kind of guy.
No regrets whatsoever, but even better the bike turns heads wherever I go!

Respuesta de E-Go Bike
Can honestly say these bikes are great! Ours are now 3 years old, generally stored & thrown around on a boat & surviving in salty air with no problems. What I like most is they are so easy to construct when ashore & very intuitive to use when cycling off on adventures. We went for the Lite + & the 20” inch wheels & additional gears means there’s nothing we can’t tackle.

Respuesta de E-Go Bike
Excellent customer service and a quality product.
Went to try the bikebefore purchasing and wasn't rushed or pressured in any way. The bike is excellent and is making my commute to work so much easier

Respuesta de E-Go Bike
We visited Glenn's workshop in September 2023, tested the bike, and then decided to purchase two bikes (E-Go Step for my wife and E-Go Max for myself – pictures below). Glenn helped to unpack and assemble the bikes.
We've been using the bikes for the past two months, and they feel solid, comfortable, and look really nice.
We had an issue with the seat post clamp on the E-Go Step, and Glenn managed to rectify it quickly.
Glenn was extremely helpful, providing excellent communication before and after the sale, and answering my questions.
The bike, company, and after-sales service are all excellent. I can thoroughly recommend them.

Respuesta de E-Go Bike
Excellent service from start to finish.Nothing was to much trouble even when I made a mistake it was sorted out.The whole experience was a pleasure.
The wife loves her bike.
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