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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased an e-go Lite 3s through the Green Commute Initiative as part of my work’s Cycle to Work scheme. Glenn was incredibly helpful throughout the process, answering all my questions by emai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Διαβαζω τοσα καλα λογια για το ποδηλατο ... Τοσες καλες κριτικες . Ομως δεν είδα πουθενα ποσα στοιχιζει ? Ποση ειναι η μεγιστη ταχυτητα που μπορει να αναπτυξη σαν μιτοσυκλετα . Βρισκομαι στην κυ... Ver más

Valorada con 5 estrellas sobre 5

Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

E-GO MAX review: Bigger than BrUmpton but stronger: Huge battery range with bigger better wheels=better ride, your choice. Bike is very well made, Solid. Good ride comfort and good safe contr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

Electric bike seller.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

405 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(405)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Customer experience was excellent

Customer experience was excellent. Bikes are really good, fold up small, don’t weigh too much and the battery seems to be pretty good so far. Had a lot of fun on them. Would thoroughly recommend.

5 de marzo de 2023
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Respuesta de E-Go Bike

Many thanks for your kind review Stephen, all the best

Valorada con 5 estrellas sobre 5

Replacement part

I contacted the team at E-Go Bike regarding a part I had lost. Glen replied promptly and was also able to post out the part which arrived before the Easter holidays. I was able to then enjoy the extended break with a fully functioning bike. Thank you :)

5 de abril de 2023
Opinión espontánea
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Respuesta de E-Go Bike

Hi Jawwad, many thanks for your kind review, Hope you enjoy your purchase!

Valorada con 5 estrellas sobre 5

From the very 1st contact

From the very 1st contact, to the delivery of our bikes.
Glenn was a star.
Martyn & Aileen, Rochester

30 de marzo de 2023
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Respuesta de E-Go Bike

Hi Martyn & Aileen, many thanks for your kind words, it was a pleasure dealing with you both.

Valorada con 5 estrellas sobre 5

Great bike, poor instructions

Had bike a week, delivery on the day but offered no choice of delivery time with courier! Not that hard to put rack and mudguards on but could be easier with simply video clip. Again instructions not the best re bike operation but simple once you get the hang of it. Great fun ride and looks good for moment.

21 de marzo de 2023
Valorada con 5 estrellas sobre 5

Great Service

Glenn was easy to deal with, could not have been more helpful, and gave me a great package for a pair of bikes. I would certainly buy from him again

16 de marzo de 2023
Opinión espontánea
Logotipo de E-Go Bike

Respuesta de E-Go Bike

Many thanks for your review Terry, glad you are pleased with your purchase.

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service. Responsive and helpful!

28 de febrero de 2023
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Respuesta de E-Go Bike

Many thanks for taking the time to submit a review, it is very much appreciated.

Valorada con 5 estrellas sobre 5

E-Go Lite Xmas 2022

I bought E-Go Lite using the Xmas 2022 discount offer. Ordered on Wed 28th Delivered on the 30th excellent service indeed!
The bike was well packaged but a little fiddly to assemble the mudguards. Everything was complete, the bike rides very smoothly and effortlessly. Nice and light and similar to an EMU bike we bought 5 years ago. Will need to do a longer test run soon.

30 de diciembre de 2022
Opinión espontánea
Logotipo de E-Go Bike

Respuesta de E-Go Bike

Hi James, many thanks for your kind words, all the best and have fun.

Valorada con 5 estrellas sobre 5

Great service

Great service, bike seems solid and has good components, had to replace the break pads and recalibrate but all good apart from that.

Would recommend for people making short commutes 5 miles or less

14 de diciembre de 2022
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Respuesta de E-Go Bike

Hi Chris, many thanks for taking the time to leave a review, much appreciated

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Some small damage had occurred to the bike rack in transit and Glenn without hesitation posted a new replacement rack. Very pleased with the Lite plus bike!

9 de diciembre de 2022
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Respuesta de E-Go Bike

Hi Tony, many thanks for the review, apologies about the rack, all the best.

Valorada con 5 estrellas sobre 5

Great service and product. Can't recommend more.

Great service. Rapid delivery and great support even after the purchase. Way beyond my already very positive expectations. As for the bike itself, I highly recommend it (lite+). Relatively light but still with comparable power to Lime and other e-bikes that I used to rent. Great performance when going up the hill. Though a folding bike, it is very comfortable to ride even for long distances (bought the other more comfy seat).
Highly recommended in terms of customer service and the bike itself. Don't hesitate and go for it.

3 de diciembre de 2022
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Respuesta de E-Go Bike

Hi Nassim, Many thanks for your very positive review, enjoy your bike.
Regards Glenn

Valorada con 5 estrellas sobre 5

A great product and service…….

From initial enquiries on the chat to then ordering and delivery the process and the bikes them selves are excellent. I’m a big mountain and road cyclist, but following a stroke I have been less confident on a bike and so got two, one for the wife as well. They are great and we’ll be taking them on breaks when we go out in our caravan

4 de noviembre de 2022
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Respuesta de E-Go Bike

Hi, many thanks for taking the time to review our bikes, it's very helpful for future buyers and is very much appreciated.

Valorada con 5 estrellas sobre 5

Easy ordering and very fast delivery

Easy ordering and very fast delivery. The ego Max I ordered was the right choice, it’s my first ebike and I love it.

20 de octubre de 2022
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Respuesta de E-Go Bike

Hi Helen, happy you're pleased with your purchase, all the best

Valorada con 4 estrellas sobre 5

Good Bike

E-GO MAX review:
Bigger than BrUmpton but stronger: Huge battery range with bigger better wheels=better ride, your choice.
Bike is very well made, Solid. Good ride comfort and good safe control.
Seven manual gears AND Five speed Electronic motor.
Lights & stand included: optional rack (worth it).
This is a foldable bike, not fold flat compact; the play off for bigger and higher specification.
IS allowed on trains as a 'folding bike'.
-(updated) purchased via third party supplier (of a
similar name see seperate reveiw)
Summary Bike excelent: third party supplier not so.

22 de octubre de 2022
Opinión espontánea
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Respuesta de E-Go Bike

Hi, many thanks for your comprehensive review of our Max bike, with regard to the use of the dreaded Evri service, this is certainly not our chosen courier service but due to the continuous strike action by Royal Mail and Parcel Forced we are being forced to use other couriers and apologise for their poor service. All the best

Valorada con 5 estrellas sobre 5

Great bike, great service.

Just over a year ago I bought an E-Go bike. I wanted to use it to travel to work (cycle to the train station, take on train for fewer stops, then hop off and cycle the last bit) as a way of saving money, reducing contact with people during the pandemic and gettign ore exercise.

It has been absolutely brilliant. Fun to ride (bit like a BMX bike but with a higher seat), easy to take on train, quick, and a good workout (I typically cycle about 8 miles of my roundtrip). I charge after every two round trips.

A week ago, I noticed a rattling. I did not investigate and was not surprised when a little bracket fell off and the mudguard came loose. My bad for not looking for the rattle. I looked around my hardware stores for the little bracket thing but no luck. So I emailed the company, who answered promptly, and sent me a couple of replacement brackets for no fee. And by first class post.

They did not ask I write a review but I had been intending to, just had never got round to it. But their prompt service as well as the excellence of the bike got me off the sofa and to the keyboard to type this.

First class bike, first class service, highly recommended

26 de septiembre de 2022
Opinión espontánea
Logotipo de E-Go Bike

Respuesta de E-Go Bike

Hi Tim, really appreciate your review, all the best.

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