Hi LegendaryyBlitz,
We’re really sorry this has been your experience, especially after you already raised these issues through Discord.
You’re right that withdrawal, card, performance, and repeated verification issues should not drag on like this. We’ve asked our support lead to review your case directly so we can stop sending you in circles and understand what’s actually blocking things.
We’ll go through the Discord history, withdrawal/card issue, and app performance problems together so we can give you a clearer answer.
We appreciate you being direct here. ero is still early, but that doesn’t make it any less frustrating when you can’t access your rewards properly. We’ll do our best to get you a proper update.