I have used EASYFLOWERS for the past 10 years and have never needed to go anywhere else for flowers and gifts. They are Easy to deal with, Easy to find the right gift and flowers, and Easy to pay... Ver más
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I have used EASYFLOWERS for the past 10 years and have never needed to go anywhere else for flowers and gifts. They are Easy to deal with, Easy to find the right gift and flowers, and Easy to pay... Ver más
La empresa ha respondido
Ordered flowers for my mum twice, and they made her cry every time. Even when certain flowers had to be replaced, they were done so with care and made the bouquets even more beautiful. The look on he... Ver más
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I ordered flowers to be sent the same day for a bereaved family member and Easyflowers achieved this easily. They had many options to choose from and the same-day delivery fee was not unreasonable.... Ver más
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absolute rubbish website. we spent 1.5 hours trying to make a sympathy bouquet purchase. we could not get past the card writing part. we registered an account and tried, we logged out and back in, we... Ver más
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EASYFLOWERS is one of the largest and most reliable online florists in Australia. We work with hundreds of skilled florists delivering to almost every crack and crevice of this great southern land. We're lucky enough to create genuine, every day emotional connections for our amazing customers.
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Ordered flowers for my mum twice, and they made her cry every time. Even when certain flowers had to be replaced, they were done so with care and made the bouquets even more beautiful. The look on her face will stay with me forever.

Respuesta de EASYFLOWERS
I have used EASYFLOWERS for the past 10 years and have never needed to go anywhere else for flowers and gifts.
They are Easy to deal with, Easy to find the right gift and flowers, and Easy to pay and deliver.
The recipients of my purchases have commented favourably and I have always been impressed by the quality and standards.
Highly recommend EASYFLOWERS to everyone +++++++++

Respuesta de EASYFLOWERS
Easyflowers communicated with me as to when the gift was sent and received. Discussion on the phone was friendly and the rose light globe was loved by the recipient.

Respuesta de EASYFLOWERS
Easy ordering great price with beautiful flowers

Respuesta de EASYFLOWERS
I ordered flowers to be sent the same day for a bereaved family member and Easyflowers achieved this easily. They had many options to choose from and the same-day delivery fee was not unreasonable. The recipient of the flowers loved them. I'll be using Easyflowers again in the future as needed.

Respuesta de EASYFLOWERS
I ordered flowers for my sisters birthday and was very happy with the delivery and product. They were delivered on requested day and I received a message advising me. The flowers were just as advertised and were greatly appreciated.

Respuesta de EASYFLOWERS
Always use easyflowers, great variety, delivered on time, great company

Respuesta de EASYFLOWERS
Easy flowers is the only florist for me. Flowers are good quality, the delivery is within a few hours and always well received.
I’ve used easy flowers for twenty years and have always found the ordering very simple and delivery prompt.
Best value too.

Respuesta de EASYFLOWERS
I use Easyflowers for all my floral arrangement purchases! Always a great experience!

Respuesta de EASYFLOWERS
A good substitution made for unavailable flowers, arrived on time in good condition

Respuesta de EASYFLOWERS
I’m very disappointed with this flower delivery service. My friend ordered a large and expensive arrangement for me, but the flowers that arrived were clearly past their prime. The roses were already brownish on arrival and completely died the next day. Within three days, the rest of the arrangement looked just as bad.
I reached out to the company to let them know about the issue, expecting a straightforward resolution. Instead of addressing my concern directly, they contacted the sender and asked him to provide proof. This put my friend in an uncomfortable and embarrassing position, which is completely unacceptable for a gift service.
For the price paid, the quality and customer service fell far below expectations. A company handling special occasions should take responsibility and communicate respectfully with the recipient. I would not recommend this service.

Respuesta de EASYFLOWERS
I did not see the flowers but a disabled friend in Orange was so cheered by the beautiful blooms for her Birthday. I ordered the arrangement from the illustration on your advertisement. Heather said they arrived promptly and were delivered by a pleasant person.

Respuesta de EASYFLOWERS
Excellent quality, always delivered on time.

Respuesta de EASYFLOWERS
Flowers were not delivered as the88y stated they would be. In addition, they were quick to grab the money out of my account, but continue to say it is my bank that is not allowing the refund to be put back in. (My bank of course is telling me it is them). My person never got the flowers, and I have never got my money back. I spent over $200 AUD and should not have to fight this hard for a refund on a flower order that they did not complete in time.
Order #P4ZBC- Provided as requested.

Respuesta de EASYFLOWERS
So easy to order. Fantastic flowers, delivered on time.

Respuesta de EASYFLOWERS
This is the reply I got: The offer $40 is a total waste. Who would use this service again!!. Flowers didn't last few hours - the leafs were falling off and we did send the pictures. In this case you can’t tell the receiving person to fix the issue. It reflects bad on the person sending the flowers. A bad presentation could ruin a relationship. This company doesn’t understand this core concept of their business.
I did give them a chance to resolve the issue - please see their resolution and make your own judgement.
order: U5XBC is the order reference.
Our quality control team have followed up your complaint with the florist and they sincerely apologise for the disappointment with your order, Harpal.
I can see from the photos you have sent through that the orchids are a little droopy, however the quality is still quite fresh. A way to help the petals drooping is by lightly misting the flower as orchids drink though their petals.
To go some way in rectifying the situation, we would like to offer you a $40.00 discount voucher or a $22.00 partial refund.
I apologise once again for the inconvenience.

Respuesta de EASYFLOWERS
I ordered a bouquet from this online company on Sat 14th Feb for delivery to a suburb in Melbourne. As it was Valentines Day I was told the arrangement could not be sent till Monday.
Mid morning I received an email to say some flowers were unavailable, so substitutions would be made for similar size, colour & value.
Later in the afternoon, when my relative advised me she had received them, I asked her to send me a photo.
It was nothing like I had ordered. The arrangement was meant to be round in shape, a mix of light & dark pink, apricot & pale cream/yellow roses, a few pink lisianthus, a few snapdragons & a few white lillies, plus a little greenery at the edges.
What she received was several sprays of white lillies, white lisianthus, several mini pink withered roses, 5 tiny yellow roses & 1 cream rose & 1 mauve rose. They appeared to be just thrown together also with greenery sticking out everywhere.
I paid $129 for this monstrosity, plus delivery & card fees.
DO NOT USE THIS LOUSY BUSINESS. THEY CARE NOTHING FOR WHAT THEY SEND & HAD THE AUDACITY TO JUSTIFY THAT NOTHING WAS WRONG WITH IT !!

Respuesta de EASYFLOWERS
Flowers exactly as Shown, fresh as and delivered on time. Good value. Made someone's life just that little bit nicer for the day. And You can't beat that!
This is ours second time using Easyflower and we'd certainly use them again, why wouldn't you?

Respuesta de EASYFLOWERS
I placed an order from the UK for flowers to be delivered to my daughter in Oz for Valentines. They arrived same day the 13th Feb and within a few hours of me placing the order. The flower display looked fantastic, thank you 😊 ❤️🌹

Respuesta de EASYFLOWERS
(RAXBC) The bouquet received looks wilted and does not match the advertised "Celine" arrangement. Key flowers such as the large lilies and Daisy's are missing, I could point out near 4 types of flowers missing, and the bouquet does not reflect the $60 Go Large upgrade we paid for, unless you wanna count the leaves all over the place, couldn’t even remember a bow around it. I wouldn’t even believe they are the same bouquet in general.
Additionally, the medium teddy and chocolates were not delivered at all, waited around all day for it to be delivered right at the end of the day and not even the whole order.
This order does not meet your 100% Happiness Guarantee or what was paid for.

Respuesta de EASYFLOWERS
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