Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa

  1. Empresa de autobuses y autocares

Escrito por la empresa

Eavesway Travel, boasting a rich history of over 90 years, is dedicated to providing luxury coach travel across the UK from our base in North-West England. We're best known for our premium cruiselink service, trusted annually by thousands of cruise passengers for their travel needs. Our full fleet of top-quality executive coaches makes us a reliable choice for multinational corporations in need of high-end corporate travel through our exclusive private coach hire service. Our services are designed to provide an exceptional travel experience, with an emphasis on comfort and convenience. We focus on delivering a seamless and enjoyable journey, aiming to meet and exceed your travel expectations effectively. Whether you're looking for transportation to an upcoming cruise, a corporate day out, or a sporting event, we're confident in our ability to provide the executive quality service expected from Eavesway


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. Luxury, very comfortable coach, but the highlight of our return journey to and from Southampton was the drivers. Paul on our way to Southampton, and Hermione on our return home a week later. They were both so helpful, informative and very, very friendly. Faultless.

3 de octubre de 2025
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you so much for your lovely review! We’re delighted to hear you enjoyed the journeys with Paul and Hermione. We’ll be sure to pass on your kind words to them.

Valorada con 1 estrellas sobre 5

Totally nightmare experience would not…

Totally nightmare experience would not recommend from the sub contract bus used to uncomfortable seats not luxury as stated took 6 hours to reach destination Southampton only just made sailing !! A very rude person we emailed who just said he wasn’t interested in our situation and made no further communications with us total cowboy company who will just take your money with no concern of your situation

13 de septiembre de 2025
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

We are sorry to read of your disappointment. On occasion, we may need to use a partner operator to support our services, and while we expect them to meet the same standards as our own fleet, we understand that this was not your experience.

Your comments regarding comfort and communication have been noted and will be reviewed internally, as well as addressed with the relevant operator. We value this feedback and will use it to help improve our services. Eavesway remains committed to providing the high standard of comfort and reliability for which we are known.

Thank you for sharing your thoughts.

Valorada con 5 estrellas sobre 5

Excellent

We have used Eavesway many times for cruise transfers to/from Southampton and we have also used them once for a private hire for a church outing. Our experience has always been outstanding, with friendly and informative drivers. Their coaches are also very comfortable. The operation has always been seamless and will be booking them for future cruise transfers.

2 de noviembre de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you so much for your kind words and continued support. We’re delighted to hear that you’ve had such great experiences with both our cruise transfers and private hire. We’ll be sure to pass your lovely feedback on to the team, and we look forward to welcoming you on board again soon.

Valorada con 5 estrellas sobre 5

Booking was easy with Bethany

Booking was easy with Bethany - looking forward to travelling with you!
Helen

22 de julio de 2025
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you, Helen! We're so pleased to hear the booking process was easy. We hope your journey is just as smooth and stress-free.

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service Preston to Southampton. Coaches immaculate and the drivers were friendly and courteous with updates all the way re ETA. This was our first time cruising from Southampton, the journey always put us off, but Eavesway made it so easy.
Can’t thank you enough for such a comfortable and pleasant ride.

28 de junio de 2025
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you so much for your wonderful review. We are delighted to hear that your first cruise from Southampton was made easier with us and that you found the journey comfortable and stress-free. It is great to know our drivers and coaches made a positive impression. We truly appreciate your kind words and hope to welcome you on board again soon.

Valorada con 1 estrellas sobre 5

Not door to door on 1 coach

One change of coach on way to Southampton from Liverpool which is acceptable but three coaches in way home unacceptable.
Left port at 9am got to Liverpool at 15.35.
Drivers quite rude when being asked things . Obviously people needed to check approximate timings and check they were actually on the right coach.
Never had issue previously but would certainly think twice in future.
Disabled and elderly people on vehicles found changing problematic

7 de junio de 2025
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for your feedback, and we're sorry to hear this journey didn’t meet your expectations. While coach changes can sometimes be necessary for operational reasons, we want every journey to feel smooth and well-managed, and we’re reviewing this to see how we can improve. It’s also disappointing to hear about your experience with the drivers, as we aim to provide a helpful and welcoming service throughout. We really do hope you’ll give us the opportunity to restore your faith in us in the future.

Valorada con 5 estrellas sobre 5

Eavesway provided fantastic service for transferring a group of Wigan Warriors College students to and from Luton Airport

Eavesway provided fantastic service for our recent college Sicily project, from and to Luton Airport. Information provided beforehand was exceptional, including driver's name (Christine) and contact details.
There was a calm reassurance to all aspects of the transfers, with the flexibility to agree stop-off points, for example.
We price-matched several coach companies beforehand and could not have been happier with the service.

13 de abril de 2025
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for your fantastic review. We're delighted to hear that everything went smoothly and that Christine helped ensure the transfers were a success. It's wonderful to know our service and flexibility lived up to your expectations. We look forward to working with you again in the future.

Valorada con 4 estrellas sobre 5

So Far So Great

Booked to travel with Eavesway Travel to cruise terminal. We haven't travelled yet but the company where very responsive when I made enquiries and the online booking process was super easy and clear.

12 de marzo de 2025
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for your kind review. We're glad to hear the booking process was clear and that our team were helpful. We hope your journey with us goes just as smoothly and earns that fifth star once you've travelled.
We look forward to welcoming you on board.

Valorada con 4 estrellas sobre 5

Traveled down to Southampton from…

Traveled down to Southampton from Knutsford services
Actual pick up point wasn’t that clear especially as our group were first time cruisers We followed another group travelling with another company and luckily were in the right place The bus arrived on time and seats were comfortable enough Toilet in the back of the bus Had one stop on our journey down and were given an idea of our arrival time which was pretty accurate (The company liase with the cruise regarding a list of passengers and travelling times and informs them if the coach happens to be running late)The coach parked exactly outside and we went straight off the bus to the terminal Our suitcases arrived in our rooms later in the evening
Our return coach was a different coach company which threw us a bit but we just kept asking coaches their destination till we found ours The coach was the same standard as the eaves way one This driver kept us more informed of our journey and detailed every stop and estimated arrival time and he kept us updated the whole journey
Found the operators all to be very pleasant and helpful and informative Would recommend use this company and would use them again

6 de septiembre de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you so much for your kind review! We're thrilled you had a smooth journey and appreciated our service. Your feedback is invaluable, and we're glad we could provide a comfortable and reliable experience.
We look forward to welcoming you on board again in the future!

Valorada con 5 estrellas sobre 5

Booked from Wetherby to Southampton for a 31 day cruise.

Booked for our cruise with Sky Princess.
Nothing but praise for the three drivers that we had there and back. Coach was extremely comfortable, and it was lovely to have a stress-free start to the holiday with all our suitcases off loaded on arrival at Southampton. Wifi was a bit hit and miss but I had a good book to pass the time!

16 de octubre de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for sharing your experience with us! We are delighted to hear that you had a pleasant journey to and from your cruise aboard the Sky Princess. It is wonderful to know that our drivers provided exceptional service and that the coach's comfort contributed to a stress-free start to your holiday. Your feedback regarding the Wi-Fi is appreciated, and we are glad you had a good book to enjoy during your journey. We look forward to having you travel with us again in the future.

Valorada con 5 estrellas sobre 5

Cruiselink Experiences

Myself and my wife have started sailing with P&O & Princess Cruises in the last five years and have usually opted for the inclusive travel (not with Eavesway) however, in July 2023, it was not available, so our options were to try and source other means of transport down to Southampton. We found out that Eavesway had in fact been running services down to Southampton for years, before anybody else and with this, obviously comes with a wealth of experience. We went down to Arvia in 2023 and have recently used them again for a return trip to/from Sky Princess.
The journeys went without incident and the drivers were brilliant and kept us informed of expected times at both the Terminal on the journey to the ship, and the driver gave everyone estimated time arrivals at their drop off points on the way home, so they could phone ahead to whoever was collecting them.
The conditions coming home on the last trip were absolutely atrocious but our driver Simon was brilliant,
i have read some reviews on here and they seem a little unfair and the total opposite of our own experience. We have booked once again with Eavesway to take us down to Southampton to get us to our round the world cruise leaving in January (Arcadia) and we consider the trip down on the coach the start of our holiday, we cannot wait, keep up the great service Eavesway!!

1 de septiembre de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for your thoughtful review and for sharing your positive experiences with Eavesway. We are delighted to hear that your journeys to and from Southampton have been smooth and enjoyable, particularly the exceptional service provided by our drivers. Your feedback is invaluable, and we appreciate your continued trust in us as you prepare for your upcoming round-the-world cruise on Arcadia. We look forward to welcoming you aboard again in January and wish you a fantastic holiday experience!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

Looked after Serving Navy and Veterans to the Navy Army Rugby at Twickenham this year
Drivers polite and appreciated the event

9 de junio de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for your kind words regarding your experience with Eavesway. We are delighted to hear that our drivers provided polite and attentive service, contributing to your enjoyment of the occasion. Your feedback is greatly appreciated, and we look forward to welcoming you to future events.

Valorada con 3 estrellas sobre 5

Coach crash

Have used Eavesway Travel for transport to a cruise on a couple of occasions with no issues. However, in August the coach was involved in a RTA (not their fault) which caused a big delay and was unsettling to say the least. Arrived home much later than expected. Emailed Eavesway to discuss any compensation for this and was told to go through my travel insurance and no partial refund. Not good customer service at all. Disappointed

24 de agosto de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

We truly appreciate your understanding regarding the unfortunate accident that occurred during your journey with us. We’re glad to hear that you’ve travelled with Eavesway Travel before without any issues. Our team and driver worked hard to ensure your safety and comfort despite the unexpected circumstances, and we appreciate your patience. While we understand your disappointment, as the incident was beyond our control, we are unable to offer compensation, but we appreciate your understanding. Your feedback is invaluable to us, and we appreciate you taking the time to leave us your comments.

Valorada con 5 estrellas sobre 5

Very impressed with Eavesway

We Travelled with Eavesway from Burtonwood to Southampton in July with our family of 4. We travelled to the P&O Arvia Ship. It was the first time we've used Eavesway and i have to say i was impressed. The coach arrived on time, the driver was friendly and there was plenty of room inside the coach as the driver said the coaches are never filled to capacity to allow more room for passengers and luggage.

The coach did have USB points and Wi-Fi onboard which helped with the boredom of the long journey.

We are already planning our next cruise and i will have no hesitation in using Eavesway again.

7 de julio de 2024
Opinión espontánea
Logotipo de Eavesway Travel

Respuesta de Eavesway Travel

Thank you for taking the time to leave us a 5 star review, we really appreciate it and are glad you had a great experience! We look forward to you travelling with us again soon.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más