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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wedding band was purchased here 30 years ago over the years the engraved pattern had almost completely worn away. I was a little apprehensive of leaving it for a week to be re engraved and what t... Ver más

Valorada con 5 estrellas sobre 5

Great service from an experienced team, I will definitely be returning. I got 3 quotes for some gold jewellery I was selling…. Items that have been unworn for years, odd earrings and general older gol... Ver más

Valorada con 1 estrellas sobre 5

Poor customer care & service. They dont bother to great or be hospitable. I'd wish to be well received atleast if i or someone i am with is to make a purchase at your shop. It's just plain rude. Simp... Ver más

Valorada con 5 estrellas sobre 5

Collected my Nan's ring which Cian and team had repaired for me. I've recommended this company for several years based on friends feedback - now I'm able to recommend them based on my own experience.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyero
  2. Tienda de antigüedades
  3. Tienda de regalos
  4. Compañía de comercio con oro y plata
  5. Comprador de joyas
  6. Servicio de reparación de joyería

Escrito por la empresa

Bespoke, Modern & Vintage Premium Jewellery from Ebony Jewellery in Chichester. | Ebony Jewellery has been a family run business since 1983 and we are proud of our reputation for exceptional quality. Founded in Chichester, Ebony prides itself on expertise, integrity and family. Each patron is given the same care and value as we would our own family. Locals to the Roman city of Chichester will know us from our iconic Ebony branding . All these great features are what makes Ebony a welcoming and popular place in the community and online. The store's rustic aesthetic charm outclasses its competitors' mundane approach to interior and breathes life into an independent business culture. ------------- Same Day Payment Jewellery Buyers Free Jewellery Cleaning Lockets Bracelets Necklaces Watches Ecommerce website Diamond chains Diamond jewellery Beads Antique Clocks Charm Bracelets Clocks and Watches Retail and Repairs Costume Jewellery Diamond Specialists Engagement Rings Engraving Gold Gold Buyers Gold Jewellery Gold Shops Goldsmiths and Silversmiths Jewellery Boxes Jewellery Making Jewellery Repairs Jewellery Supplies Jewellery Valuation Scrap Gold Silver Jewellery Wedding Rings


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

5 star service

Collected my Nan's ring which Cian and team had repaired for me. I've recommended this company for several years based on friends feedback - now I'm able to recommend them based on my own experience. Really easy & pleasant interaction. A trustworthy, family run business. I am sure I'll be back .....

30 de noviembre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Kristy,

Thank you so much for your review and for the recommendations. We hope to see you again soon.

Kindest regards,
Cian

Valorada con 5 estrellas sobre 5

Bespoke rings

Cian helped craft 2 beautiful bespoke rings from our late grandmas wedding ring, he listened to our ideas and gave us excellent advice on our design, the result is two beautiful rings for my sister and myself. The service was amazing and very personal, would highly recommend!

26 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Sue,

Thank you so much for your glowing review. I am so happy that we were able to help you, you were a pleasure to work with. We hope to see you again soon.

Kindest regards,
Cian

Valorada con 5 estrellas sobre 5

Brilliant for my repairs

Really helpful staff who took such good care of my precious jewellery for repairs. Wonderful friendly service too. Really pleased. Would definitely use again.

15 de noviembre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Thank you so much for your review. We are so pleased that found our repair service so high quality. We hope to see you again soon.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Signet ring

We had a signet ring made for our son. It is beautiful.
The very cheerful and friendly young man that served us listened to what we wanted and the finished product is just perfect! Thank you 🙏
We will definitely be back very soon.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Teresa,

Thank you so much for your review. We are ever so glad that your son loves his new signet ring, we look forward to seeing you again soon.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

SMILE 😊

Highly recommend, This is an experience I will not forget whilst waiting for our bus outside Ebany Jewelers. We smiled for the camera in the window , The gentleman from the shop made one little young lady very happy by giving her a lovely bracelet in a bag . She Smiled all the way home . I will most definitely be back to shop here. Thankyou so much , this certainly made my day . There are kind people in this world .
Ebony Jewelers 5 stars 🌟

17 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Tanya,

Thank you so much for the review.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Enlargement of my engagement ring

Many thanks for doing such a splendid job with my square solitaire diamond ring. I’m thrilled and it fits perfectly. You have always looked after me very well over the years and your kindness and generosity is greatly appreciated. You and your family are such an asset to Chichester incorporating true family values with professionalism. I’m sure I will have the need to see you again soon but till then, take care and continue bringing joy and sparkle to so many.

15 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Erika,

Thank you so much for the review and we are so glad you had such a positive experience with us. We hope to see you again in our shop.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Would recommend …

My mother has purchased jewellery from Ebony for many years. This has led to me using them too. They are always helpful and the prices are very fair. Would highly recommend.

12 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Alex,

Thank you so much for the glowing review and we are so glad you and your mother had such a positive experience with us.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

absolutely amazing place

absolutely amazing place! would recommend anyone visiting chichester to go and have a look at there amazing jewellery, the services they offer are outstanding!! Cian was so helpful and gave me advice on everything! thank you ebony x

11 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Maddie,

Thank you so much for the review and for the recommendation.

Kindest regards,
Cian from the Family at Ebony

Valorada con 5 estrellas sobre 5

A lovely family run business have…

A lovely family run business have always sold and bought my gold from ebony. I wouldn't go anywhere else.

11 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Hayley,

Thank you so much for the lovely review, we look forward to seeing you again.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Wedding rings

After my Fiancee purchasing my engagement ring here we returned to get our wedding bands. Cian was very helpful and listened to our preferences. Luckily I managed to get my don't on the day as they're was one that perfectly matched my engagement ring! My fiance's has been ordered! Thank you very much!

6 de octubre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Ruby,

Thank you so much for the lovely review, we look forward to seeing you again. We are so happy you had such a positive experience with us. All the best for your special day.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

The best jewellers in town, Ebony

What could be better an independent family jewellers who have the expertise to advise and design jewellery, why would I have gone anywhere else. How lucky are we in Chichester. Always a pleasure to visit.

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Joseph,

Thank you so much for the review, we are so glad to have customers such as yourself visiting our shop in Chichester. We hope to see you again very soon.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Great jeweller with really friendly…

Great jeweller with really friendly helpful staff and excellent value for money. Definitely worth a visit for new or secondhand jewellery

21 de septiembre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear James,

Thank you so much for the review and for the recommendation.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

My design came to life…

I designed a diamond and amethyst ring to sit beneath another ring of mine that has an unusual shape. Ebony made my design come to life, my ring is stunning, and sits so beautifully next to my other ring. The CAD drawing was fabulous, almost too good to be true, but the ring was just that. Such friendly staff and great communication as well

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Katie,

Thank you so much for the glowing review. We enjoyed designing your ring and bringing it to life, we are so glad that you love it as much as we did making it.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

A really unique and helpful Jewellers, that deserves to be recommended.

I have often passed this Jewellers and looked in the window. However, recently, my stepson wished to get engaged. He sent me a ring he had chosen to order for him, and I suggested he looked in Ebony Jewellers. I visited initially on his behalf and then took some pictures of rings that were better valued, had better craftsmanship, and didn't look cheap.

I spoke with the staff there,(Mary & Cian) and when I showed them the chosen ring my stepson had seen from an online retailer, they showed me similar rings and explained the difference in the craftsmanship and quality of what they could provide.

What I liked most was their expert knowledge and ability to explain everything and not mock me as a customer just to get a sale.

When we returned the next day, my stepson was in for a pleasant surprise. The ring, when seen in person, surpassed his expectations by a million times, far exceeding the previous photo we had taken.

Importantly, the staff at Ebony Jewellers were not pushy in making a sale. They reiterated their advice from the previous day and offered to contact my stepson during the week, as they were going to London and might have found something even better. Their approach was respectful and nothing was clearly too much trouble.

My stepson was so pleased with the professionalism and manner in which Ebony Jewellers dealt with him that he agreed to make the purchase. His satisfaction was a testament to the top-notch customer service they provided.

The ring my stepson purchased from Ebony Jewellers surpassed all expectations. It was made of Platinum, not white gold, had a much clearer ruby, and boasted more carats of Ruby than the online one. Had I ordered it, it would have been delivered in just two days.

Ebony Jewellers resized it, cleaned it, valued it, and produced an insurance valuation for the ring. What a great service, what a great Jeweller.

Don't let your perception of Ebony Jewellers be that of a high-end, unaffordable jeweller. My stepson's experience proves otherwise. He spent the same amount he was planning to, but got a million times better, unique engagement ring from Ebony Jewellers.

Thank you, Ebony Jewellers, for making my stepson's engagement ring purchase such a memorable and satisfying experience.

17 de agosto de 2024
Opinión espontánea
Logotipo de Ebony Jewellers

Respuesta de Ebony Jewellers

Dear Ed,

Thank you so much for the review, we are so glad to have customers such as yourself visiting our shop in Chichester. We hope to see you again very soon.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

The place for anything Jewellery

Absolutely love Ebony for anything jewellery, so friendly and helpful, and quick- my ring only took a day to resize! Family run business too which is so rare and precious nowadays! Wouldn't go anywhere else in Chichester now.

9 de agosto de 2024
Opinión espontánea
Logotipo de Ebony Jewellers

Respuesta de Ebony Jewellers

Dear Sophie,

Thank you so much for the review and for the recommendation.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

This is the place to go for jewellery

This is the place to go for jewellery! Family run, knowledgeable but also dynamic in their approach to ideas and offers excellent service.

2 de septiembre de 2024
Opinión espontánea
Logotipo de Ebony Jewellers

Respuesta de Ebony Jewellers

Dear Mary,

Thank you so much for the review. We hope to see you again.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Prompt, friendly service. My diamond ring needed checking and a…

My diamond ring needed checking and a small adjustment made. I had asked at several jewellers - the work could only be done if I left the ring with them for several weeks. Although the shop was busy, Ebony were able to check the ring, make an adjustment and give it a quick polish. I had the ring returned to me a few minutes later. Such good service. Thank you.

31 de agosto de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Marion,

Thank you so much for the review. We are so glad your experience with us was so positive.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Great service

Took my old gold in and got a very good price for it. Money was transferred into my account the following day. Very happy and would definitely use again.

29 de agosto de 2024
Opinión espontánea
Logotipo de Ebony Jewellers

Respuesta de Ebony Jewellers

Dear Sam,

Thank you so much for the review. We are so glad your experience with us was so positive with selling your gold.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

A Great Service

An absolutely super service from Simon and his family at Ebony. Such a busy and popular shop yet Simon was able to give us his full, honest and expert attention.
We would have no hesitation in recommending Ebony Jewelers.

28 de agosto de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Ian,

Thank you so much for the review. We are so glad your experience with us was so positive. We hope to see you again in our shop.

Kindest regards,
The Family at Ebony

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend! Cian was so helpful and had my necklace repaired very quickly, thank you!

29 de agosto de 2024
Opinión espontánea
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Respuesta de Ebony Jewellers

Dear Ellie,

Thank you so much for the review.

Kindest regards,
Cian from the Family at Ebony

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