Failure to deliver on time. Weeks later being told of multiple attempts yet no card through door on ANY occasion. Slow to respond and looking like scammers more every day.
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Consulta las opiniones de los clientes
Where is the 10 star button? Louise at Ecookshop responded to my price match on a Sunday, yes a Sunday! Not only that but she guided me through my order right to dispatch. She also ensured I got... Ver más
I ordered a Denby dinner service from ecookshop.co.uk yesterday and it came today! Perfectly packaged and no breakages (unlike my John Lewis delivery that came in a million pieces). Super happy with... Ver más
I placed an order for a kettle on a monday evening, and the kettle arrived Wednesday lunch time. The kettle was well packaged and I received emails informing me when i was dispatched and when it wo... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
ECookShop is the official kitchenware website of Dawson's Department Store in Clitheroe. We offer competitive prices and regular discounted sales on high quality items from major manufacturers. Browse our catalogue online now. If you have any questions, call us on 01200 421010 or, alternatively, call in to Dawson's Department Store in Clitheroe to see our full range of homeware items.
Información de contacto
Reino Unido
- ecookshop.co.uk
3,8
Muy bueno
24 opiniones
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First class after sales service
Ordered a Kitchenaid coffee grinder, at a very good price, from Dawsons ecookshop. Arrived very quickly. Unfortunately it developed a fault after 2 weeks - not the retailers fault.
Yesterday I spent 40 minutes on hold to kitchenaid before anybody answered the phone. Only for the very disinterested agent to suggest I try things that I’d already googled ,with no result, AND already told him that I’d tried. He suggested I contact the retailer.
With a heavy heart I called Dawsons. My call was answered in seconds by a very polite operative. I explained the issue and without question he apologised, ordered a replacement, explained about collection and emailed me the free returns label. The new grinder is out for delivery today!
Absolutely superb service and I will definitely be purchasing from them again!
3 de marzo de 2025
Opinión espontánea
Quick delivery, reasonable price
I bought a set of 6 Le Creuset stoneware bowls on offer at a good price. They were dispatched very quickly and delivered on time by DPD the next day. They were wrapped extremely securely and arrived in their original packaging without a scratch.
28 de diciembre de 2024
Opinión espontánea
Needed to replace a dish from an old…
Needed to replace a dish from an old Denby set, found it on this site. Quickly delivered in safe packaging, very pleased.
5 de noviembre de 2024
Opinión espontánea
Purchased some cast iron cookware over…
Purchased some cast iron cookware over the past couple of weeks. First, delivered with care, fab product.
Second purchase ordered and was delivered the next day. What can I say, absolutely fabulous customer service and wonderful Denby Cast iron Cookware. Thank you.
9 de noviembre de 2024
Opinión espontánea
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