Nothing short of amazing, from contact with the team due for my works and right through to completion. Can’t fault the staff at all, everyone has been very helpful and accommodating. Special thanks to... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Honestly couldn't be more grateful for Pete W from ecosafe coming to sort out the works in the bedroom in my flat. I suffer with social anxiety and am not very good with people at all. He put my mind... Ver más
La empresa ha respondido
New kitchen fitted Oct 2024. The installer worked very hard without any help but black mould still showing through the sprayed on cover up in pantry. On the last day, the electrician plonked his hea... Ver más
La empresa ha respondido
Benn and his team at EcoSafe were fantastic, understanding and very polite. Tim had not long joined and done an amazing job in our bathroom. Benn has always been a phone call or message... Ver más
La empresa ha respondido
Información sobre la empresa
- Oficina de construcción y mantenimiento
- Constructora
- Empresa de construcción
- Servicio de prevención de incendios
- Ingeniero de gas
- Fontanero
Escrito por la empresa
We deliver high quality building, construction, and maintenance services to Homeowners, Landlords and Residents nationwide.
Información de contacto
Ecosafe Group, Unit G2, The Fulcrum, BH12 4NU, Poole, Reino Unido
- 03339390161
- info@ecosafegroup.co.uk
- ecosafegroup.co.uk
4,5
Excelente
78 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had a kitchen installed by Rob and he…
I had a kitchen installed by Rob and he could not have done a better job , I am very pleased with his quality of work and his professionalism
6 de febrero de 2026
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review.
We’re absolutely delighted to hear how pleased you are with your new kitchen. It’s fantastic to know that Rob’s quality of work and professionalism stood out and that he delivered a finish you’re truly happy with.
We’ll be sure to pass your kind words on to Rob. Feedback like this means a great deal to him and to all of us. Enjoy your new kitchen and thank you again for taking the time to share your experience!
Had this company carry out some…
Had this company carry out some plastering and painting, who were recommended by the council , they were excellent in every way, time keeping great, the work they did was 1st rate, and the chap called Deivioas (David) was very nice did a great job he went above and beyond thank you. would definitely recommend.
7 de febrero de 2026
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your fantastic review.
We’re really pleased to hear that you were happy with every aspect of the service, from the timekeeping through to the quality of the plastering and painting. Delivering first-rate workmanship and turning up when we say we will are things we take great pride in, so it’s lovely to see that recognised.
It’s especially great to hear how pleased you were with David. Going above and beyond is exactly what we aim for, and we’ll be sure to pass your kind words on to him, he’ll be delighted.
Thank you again for your recommendation, it truly means a lot.
A fantastic job by Paul of Ecosafe…
A fantastic job by Paul of Ecosafe Transformed our bathroom ceiling to bright white after living with it black and mouldy for so many years
Paul was extremely polite cheerful and helpful A great asset to your company
30 de enero de 2026
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for taking the time to leave such a lovely review.
We’re absolutely delighted to hear how pleased you are with the transformation of your bathroom ceiling. What a difference it must be after living with the mould for so long! Paul will be really proud to know his hard work, cheerful manner and helpful approach made such a positive impact on your experience.
We’ll be sure to pass on your kind words to him. Thank you again for your support.
Excellent professional and honest…
Excellent professional and honest service. The appointment was kept on time and I was updated if any further information was needed. The chap was courteous, professional, polite and helpful. I was told what was done, what needed doing and everything explained. Highly recommended.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you very much for your excellent review. We’re so pleased to hear that you found the service professional, honest and well-communicated throughout.
Keeping appointments on time and making sure everything is clearly explained is really important to us, so it’s great to know this came across during your visit.
We’ll be sure to pass your kind feedback on to Paul. Thank you for the recommendation, it’s truly appreciated!
Richard and his team.
Richard and his team have been absolutely amazing, always helpful and polite and any issue has been resolved that day. Fantastic work and so happy with the results. Definitely deserve the 5*
24 de enero de 2026
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your fantastic review. We’re delighted to hear how positive your experience has been and that Richard and his team have been so helpful and polite throughout.
It’s especially great to know that any issues were resolved promptly and that you’re so happy with the final results. Your kind words will be shared with Richard and the team. They’ll really appreciate the recognition!
Thank you again for taking the time to leave such lovely feedback.
Very friendly and extremely efficient
The two men who came to our home on this day to treat the mould were extremely friendly, polite as well as efficient. The younger man also admired some of my art.
They were quick and funny too.
18 de noviembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review. We’re really pleased to hear that Luke and Phil who attended were friendly, polite and efficient.
It’s great to know they made the visit an enjoyable one and we especially love hearing that they took the time to admire your artwork because those little moments really matter! We’ll be sure to pass your kind words on to the team.
Thank you again for taking the time to share your experience.
So happy with my newly decorated property.
Hi, I am so happy with the work done on my property, it was done professionally and without incident. The work was completed by Pete W, I cannot fault his work in any way he was polite and made me feel at ease and as an elderly woman that is so important, I would also like to thank Robbie C who joined Pete later in the week when Pete felt unwell and the two fellas made a great team and finished the job on time. Thank you fellas, you are welcome to a cup of tea anytime your passing.
9 de enero de 2026
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review, Pamela!
We’re absolutely delighted to hear how happy you are with your newly decorated property. Knowing that Pete made you feel comfortable and at ease throughout the work is especially important to us and we’ll be sure to pass on your kind words to him. It’s also wonderful to hear that Robbie was able to step in and work so well alongside Pete to ensure everything was completed on time. They really do make a great team!
Your thanks and your very kind offer of a cup of tea will certainly put a smile on their faces! Thank you again for taking the time to share your experience, it truly means a lot to us.
Amazing support
Ecosafe have been supporting us with the very complex fire compartmentalisation in our loft space. We are a care provider so having this sort of work is a huge challenge to us, Ecosafe and in particular Andy have bent over backwards to ensure that the vital safety work has been carried out with minimal impact to the vulnerable people we support. At every stage we have been kept in the loop and made aware of changes or problems found with instant solutions to them.
I can't recommend this team enough
8 de enero de 2026
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for taking the time to leave such a thoughtful review. We truly appreciate you highlighting the complexities involved, particularly given the sensitive nature of working within a care environment. Supporting vulnerable people while delivering essential fire safety works is something we take very seriously and it’s wonderful to hear that Andy and the wider Ecosafe team were able to minimise disruption while keeping you fully informed at every stage.
Your comments about our communication and problem-solving mean a great deal to us, as these are core values we strive to uphold on every project. Thank you again for your trust and recommendation. We will be sure to pass on your comments to everyone involved with your job.
Don't use this company useless U like to be done over
Please do not use this company it's like a Mickey mouse cowboys don't know how to organise still work from 4 months not completed just a joke of a firm who can't finish job leaves a massive mess the boss of the company is joke and really should just shut it down and stop mentally abusing people and take some responsibility for there actions and apologize
2 de septiembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Hi Jon,
We are very sorry to read your feedback and to hear about your experience. This is not the level of service or communication we aim to deliver, and we take your concerns seriously.
We would like the opportunity to look into this matter fully and resolve any outstanding issues. We don't have any records in your name to be able to assist with your complaint. Please contact our office directly on info@ecosafegroup.co.uk with the job details so that we can review what has happened and find a satisfactory resolution.
Thank you for bringing this to our attention. We appreciate all feedback as it helps us ensure we continue to improve the service we provide to our customers.
Great experience
Had the pleasure of meeting Darryl today. On time, very friendly and a professional install of the humidity sensors. Many thanks
17 de noviembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you for your kind words. We're delighted to hear that your visit went so well and that the humidity sensors were fitted professionally. It’s wonderful to know you found Daryl friendly and right on time! We really appreciate you taking a moment to share your experience and we will be sure to pass your comments on to him.
Daryl & Tom brilliant Ecosafe representatives
Daryl & Tom were friendly & clearly explained what the purpose of the visit was for. They also kindly wore plastic shoe protectors as I explained I have young grandchildren who play on the floor with toys. In addition to this I'd recently had my carpets cleaned.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review. We're really pleased to hear that Daryl and Tom made you feel at ease and took care to be respectful of your home. It’s great to know their friendly approach and attention to detail were appreciated, especially with your freshly cleaned carpets and little ones playing on the floor! We’ll be sure to pass your kind words on to them.
I recently had a completely new…kitchen
I recently had a completely new kitchen, and I cannot speak highly enough of the superb quality of workmanship, and professionalism. Masters of their trade, hard working and polite, sheer poetry in motion. Thank you so much Ecosafegroup I love my new kitchen
31 de octubre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your wonderful review! We’re absolutely delighted to hear how pleased you are with your new kitchen. It’s fantastic to know that our team’s workmanship and professionalism made such a positive impression. We’ll be sure to share your lovely feedback with everyone involved and they’ll be thrilled to know their hard work was so appreciated. Enjoy your beautiful new space!
Absolute time wasters
Absolute. Came to do an EICR without booking a date with me in advance. Surprise suprise i wasnt in. Have tried to book them back in at least 4 times since July 2025. Still no dates offered. Absolute time wasters!!
10 de noviembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Hi Grant,
We are sorry to read your review and to hear about your concerns. Our team always aims to provide a professional and respectful service to all tenants we work with on behalf of local authorities.
After reviewing this matter internally, the works in question were handed back to your housing provider, and we understand they will now manage any further arrangements directly with you.
We wish you the best in resolving the matter with them and thank you for taking the time to share your feedback.
My 91 year old mum had three rooms…
My 91 year old mum had three rooms decorated recently. The decorator his name was Peter was so good with my mum. It took a week to complete and was done to a very high standard. Mum is over the moon with it as she has waited so long for it to be done. Peter was professional and has done an excellent job. Cleaned up every day before leaving. Wonderful
31 de octubre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review. We’re delighted to hear that your mum is so pleased with the results. It sounds like she’s been looking forward to having it done for some time, so we’re really happy it’s turned out just as she hoped. It’s great to know she felt comfortable and well looked after throughout and we’ll be sure to pass on your kind words to Peter. We really appreciate you taking the time to share such kind feedback.
I think Darryl was his name
I think Darryl was his name. He came to me last week. Very professional throughout and explained to me step by step what he was doing. Thank you :)
22 de octubre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review! We’re really pleased to hear that the visit went so smoothly and that everything was clearly explained along the way. It’s great to know you felt well informed and happy with the service. We really appreciate you taking the time to share your feedback, we will definitely pass it on to Daryl!
Really disgusting company based in Poole
Really disgusting company based in Poole that has the truly diabolical Magna Housing as a partner.They installed a loft hatch above the communal entrance stairway to my flat without themselves or Magna giving me prior written notification,which was a blatant breach of my rights and then after i cancelled their attempt to quickly conduct a survey in the loft of my home after giving me too short a notice of just 5 days they had the cheek to turn up anyway,repeatedly knocking on my door after unlocking the communal entrance door downstairs,which was HARASSMENT and in due course after going through the formal complaints process with Magna i shall be reporting them both to the Housing Ombudsman.
I see Ecosafe have now responded and when they stated 'we are not required to provide written notification' that is a stretch of the truth and they really mean to say after that,'because Magna should have given the written notification beforehand', BUT as neither did Ecosafe and Magna are BOTH to blame and i have e.mail evidence from Magna stating that Ecosafe should have notified me before the hatch installation and so dear reader what we are seeing is 'the old 'blame game tactic' in effect and so that is why both are to blame because they can't and more like won't decide which one of them is to blame.
15 de octubre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you for taking the time to share your concerns. We’re sorry to hear about your experience and understand that this situation has been frustrating.
The loft hatch works carried out were part of our essential fire safety programme within communal spaces. In these instances, we are not required to provide prior written notification to residents. However, we recognise that communication is important, and will be ensuring that all residents receive advance notice through letters or emails, and that posters are displayed in communal areas before any works begin.
We understand that you are in conversations with our Fire Team to book in a date for your fire survey to be conducted, which is great.
The fire safety surveys and follow-up works are carried out to ensure residents’ homes and shared areas meet up-to-date legal and safety standards. These inspections are a vital part of reducing fire risks for everyone in the building and ensuring compliance with national regulations.
We note that similar concerns have been raised previously, and our team remains available to discuss this further using the contact details you already have. If you wish to make a formal complaint, please email info@ecosafegroup.co.uk, and our complaints team will review your case in line with our procedures.
Thank you again for your feedback, it helps us improve how we work with residents and housing partners.
Work completed on time keep tidy kept…
Work completed on time keep tidy kept ln formed of progress
16 de octubre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your kind review! We’re really pleased to hear you were happy with the work and communication throughout. It’s great to know everything was completed on time and to your satisfaction. We truly appreciate you taking the time to share your feedback!
Excellent service
The communication and booking of a time slot was very professional and
considerate
Daryll from the electrical team was curtious and tidy, and explained the process to me.
All in all and excellent service
7 de octubre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review!
We’re so pleased to hear you had an excellent experience from start to finish. It’s great to know that our communication and booking process felt professional and considerate and we’ll be sure to pass your kind words on to Daryll - he’ll be delighted to know you appreciated his courtesy, tidiness, and clear explanations.
Thank you again for taking the time to share your feedback, it really means a lot to the whole team!
Wonderful workman
Luke, from Damp and Mold came round today, to check the patches on my wall.
He not only made me feel safe, he was friendly, informative and was really easy to talk to.
Thank u so much Luke, for being such an awesome Human Bean 😊
30 de septiembre de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review!
We’re so pleased to hear that Luke made you feel comfortable and well looked after during his visit. He’ll be delighted to know his friendly approach and clear explanations made such a positive impression.
Thank you again for your kind words, we’ll be sure to pass them on to Luke!
I've waited 13 years as a council…
I've waited 13 years as a council tenant for our new kitchen. And ecosafe installed it. We are over the moon with it. A big thank you to all the guys who helped to getting it look amazing. All very friendly and all liked Stanley our dog. And also a big thank you to porscha, who was only a phone call away,who was a woman of her word.
8 de agosto de 2025
Opinión espontánea
Respuesta de Ecosafegroup
Thank you so much for your lovely review. After such a long wait, we’re absolutely thrilled to hear how much you’re enjoying your new kitchen! The team will be so happy to know you’re delighted with the result and it sounds like Stanley had just as much fun making friends with everyone on site!
A special mention to Porscha too - she’ll be delighted to hear how much you appreciated her support and friendly approach throughout.
Thanks again for your kind words, and we hope you enjoy your new kitchen for many years to come.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.