Alan was very friendly and gave clear explanantions. It made renewing my contract with Yu energy very easy.
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Consulta las opiniones de los clientes
Wonderful staff! Very helpful to find a new supplier for my business. Great help throughout the process! Credited to Lauren and Megan . Thank you so much.
Although I thought I had renewed my accounts earlier in the year it transpired that I had been contacted too early and my initial renewals had been made outside the renewal window. After this fiasco,... Ver más
La empresa ha respondido
Friendly, helpful, informative, not too pushy. Everything sorted out quickly and efficiently on the phone. Thank-you Fatima!
Información sobre la empresa
- Compañía de servicios públicos de electricidad
- también en la categoría
- Contratista de servicios públicos
- Empresa de gas
- Procesamiento de tarjetas de crédito
- Servicio de telemarketing
- Sitio de comparación de precios
Escrito por la empresa
We provide personalised guidance and support to customers looking for expert advice on utility services.
Información de contacto
18-22 Lloyd Street, M2 5WA, Manchester, Reino Unido
- Admin@ecosavepay.com
- ecosavepay.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Mark was very professional and helpful
Amazing service from kate and ryan
Amazing service from kate and ryan
Very happ with the service I have had…
Very happ with the service I have had today. Most importantly savedme money on my electricity supply.
Aaron explained the opportunity for…
Aaron explained the opportunity for change very clearly and was extremely patient and helpful on the phone. Thank you Aaron.
Very helpful and quick thanks a lot…
Very helpful and quick thanks a lot Shannon
Shannon was good and efficient
Very Good Arran
Ryan was great clear giving all info
Ryan was great clear giving all info
Excellent customer service by Claire

Respuesta de Ecosave Pay
Info given was clear and the person…
Info given was clear and the person dealing with me was friendly

Respuesta de Ecosave Pay
Lily
Great service, contacted us without prompt to give us a great saving on our gas and electric. Very efficient and helpful!

Respuesta de Ecosave Pay
Customer service is good
Customer service is good. Clear instructions. I am having problems setting things up but nothing to do with the staff who are being very helpful and polite
New contracts
Quick & easy to sort out new contracts. Nice friendly staff to speak too.
DISHONEST COMPANY
AVOID! DISHONEST BROKER!
Apparently Ecosavepay thinks the following review is defamatory!
BUT,
After investigating, Trustpilot found it wasn't and is actually factually correct and not defamatory at all.
Please read on...............................
I was given FALSE ADVICE by Ecosavepay.
I had already signed a contract to change energy supplier with another broker in August2025 for a contract to commence in October 2026
2 months later, Ecosavepay contacted me and advised I was within my rights to sign a contract with themselves.
They advised as long as I stayed with my current energy supplier, I would not incur fees for breach of my initial contract.
This was FALSE and MISLEADING advice.
I am now being pursued for breach of contract, lack of commission and no go live fees from the original broker.
I have been ringing Ecosavepay for the past 6 weeks to sort this out and have been promised call backs from Ellie, Ruby, Meghan and Katie.....I'm still waiting!!
As requested, I have sent all proof of contracts signed, and emails from the previous broker advising of charges, but again have not received any response.
SHOCKING COMPANY.
AVOID
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