Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered several identical locks, there was no option or documentation on how they would be keyed. So I assumed they'd be keyed alike. Took 11 days to arrive during which there was no communication abo... Ver más

Valorada con 5 estrellas sobre 5

Great service saved my skin right on top of Christmas. If you need new or repairs give these guys a call they will go the extra mile to help.

Valorada con 5 estrellas sobre 5

Had a deadlock fitted to the back door and hook lock fitted to the side door of my Transit van on site in February 2024. The fitters were on time very efficient and friendly. Roll on 10 months and the... Ver más

Valorada con 5 estrellas sobre 5

Great service, arranged date to get locks fitted to van with Terri over live chat, explained everything fully, very helpful. Then spoke to Joe to confirm engineer to confirm a time the night before,... Ver más

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

E.D. Locks & Security LLC is a family owned company committed to offer the largest variety of Mechanical and Electronic Door Hardware and Security in the east cost area, at the price you can afford. Our goal is to offer you the best experience getting the product you need. We accomplish this goal by offering a live customer service via Chat, Emails and Phone. In addition, we ship out 99% of our orders the same day! We stock over 100,000 items, if you don`t see what you are looking for in our website, don`t worry, give us a call (347-868-9554) and we will be more than happy to search in our inventory and get what you need!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Outswing Security Bar

We just purchased an outswing security bar, it arrived faster than we expected. Item was perfect, took 20 min to mount and extremely pleased with our purchase and product overall. Thank you!

13 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended retailer

EDslocks had exactly what I needed to replace my apartment lock, they were extremely heplful when I called them to make sure I got the right replacement lock and shipping was extremely fast. I would highly recommended them

27 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Prompt and free delivery, exactly as ordered!

15 de octubre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

I tried three times to place an order …

I tried three times to place an order and each time i get a message that says ERROR my order did not go through. I later received an e-mail thanking me for my purchase. I am trying to contact your company to find out if I was charged, would i be able to place my order over the phone ... I have been on hold for over forty minutes now and frankly do not feel comfortable doing business with a company that I cannot contact.

13 de octubre de 2017
Opinión espontánea
Logotipo de Edlocks.com

Respuesta de Edlocks.com

Hello Ron Miller, we were trying to find out what was the issue you were having trying to place an order in our system, but we could not find any issues in our end.
The phone service failure was reported and already repaired.
We apologize for all the inconvenience and appreciate your feedback, it helped us prevent future issues with other customers.
We recommend our alternate communication methods: Chat, Contact form or Email.

Thank You!

Valorada con 5 estrellas sobre 5

Great Selection, Service, and Value

We were shopping for a Mul-T-Lock deadbolt and Edlocks.com had the best selection and value: one websites was cheaper but there were no upgrades to the MT5+ keys. Edlocks.com also offered a web discount and free shipping. Their customer service was A+: we had a question and someone answered the call immediately, there was a problem with a PO Box address and someone emailed immediately for a correction, shipping was fast- received the package in 3 business days, and the contents were well wrapped to prevent damage. What else can you ask for?

10 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to find and purchase

After looking for a special lock for over 2 hours, I was about to give up. Edlocks not only had what I was looking for, their site made it easy to find and purchase.

20 de septiembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reasonable price

Reasonable price, fast service, good pictures of the product I was looking for. I haven't received my order yet but I'm sure it is the right part.

6 de septiembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Feeling safe!!!!

Had lock installed today and love it. My door is actually shut snuggly so no one can try to get to the lock. I knew this lock and am very happy I have gone to it to protect my dog,myself and our things. Many thanks!!!
This safe feeling is very hard to restore without this lock. I now have my security back!!! YEAH!!! Thanks

13 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

navigating the website was easy and I …

navigating the website was easy and I placed an order for product with a specific finish. After placing the order, I was contacted by customer service to let me know that although all of the specific product was available, one piece would have to be shipped from a different source and arrive 2 days later. The representative offered different Product options to me for quicker delivery, as well as the choice to keep my original order. I chose the latter, but I was impressed that the company was very on top of the detailed information in the order and advised me of the additional delivery time and my options.

4 de agosto de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awsome Experience

My whole buying and selection assistances was awesome the sales rep knew the answers to my questions and though email helped me select a lock that would best fit my current door. They promptly responded to my email question on figuring out what I needed. If I ever need anything for locks again I will be coming back here, Thank you for the wondering service and help and would highly recommend this company to anyone looking for locks.

17 de junio de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not sure why I paid overnight shipping

Not sure why I paid overnight shipping. They took 2 days to ship in stock item??

15 de junio de 2017
Opinión espontánea
Logotipo de Edlocks.com

Respuesta de Edlocks.com

Hello Mike we apologize for the misunderstanding. You placed your order on June, 13th @ 6:39pm EST. ( We're open Mon-Fri, 9:00pm - 5:00pm) The next day, the 14th we processed and shipped out your order. Today, the 15th we tracked your order and says: On Vehicle for Delivery Today.
Sorry for the inconvenience.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más