Educationaltextbookhome Opiniones 

55
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We all know the experience, the textbook is ridiculously expensive to buy from the university, and a decently priced textbook will take weeks to arrive. I was skeptical this site, but I was desperate.... Ver más

Valorada con 5 estrellas sobre 5

I can’t believe that i save more than 100 dollars, i was worried at first but a lot of customers say that they received their books immediately , so i take my step and order and received my book to my... Ver más

Valorada con 5 estrellas sobre 5

I was extremely suspicious at first BUT... everything worked out. I ordered an ebook and received the link immediately after purchase. My initial card was declined. Your card provider might not let th... Ver más

Valorada con 2 estrellas sobre 5

They have very good products… but the website has first to accept your creditcard. With the one creditcard I had successes but more often than not I got the message “ this card is not accepted”- no... Ver más

Información sobre la empresa

  1. Librería

Escrito por la empresa

College is expensive. Very expensive actually. The textbooks required for college are also more expensive than regular books. They cost much more. A few students got together and decided to do something about the costly books required for college. We started collecting cheaper ebooks, talked to publishers, connected with authors, and finally came up with a website that has much cheaper textbooks for college (mostly in PDF or ePub format) so everyone can use them without any restrictions on their computers, ebook readers, mobile phones or tablets!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(55)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I can’t believe that i save more than…

I can’t believe that i save more than 100 dollars, i was worried at first but a lot of customers say that they received their books immediately , so i take my step and order and received my book to my email at the same moment, will return again and thanks a lot

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Haven't received PDF

I ordered a PDF and then didn't receive it. I cannot reach them via email, because the emailadress does not exist and I am not able to reach them in any other way.

8 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Look Elsewhere for Your Textbooks

I was looking for textbooks and comparing prices between digital copies and physical ones. This site seemed unusually cheap, yet they claim that they work with publishers making them a "legit" site. Only one massive issue, they are obviously lying since they offer PDF files that come with no copy protection and are not a format ever distributed by any major book publisher. I am not here to judge students that want to "acquire" books in other ways, but don't pay another business to illegally distribute copies of the books. I will take my business elsewhere.

13 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

They have very good products… but the…

They have very good products… but the website has first to accept your creditcard. With the one creditcard I had successes but more often than not I got the message “ this card is not accepted”- no reason mentioned why.
Client services promises tot respond within 96 hours. They don’t, neither by mail nor by sms. If they could solve this credit card problem and respond to questions within the promised 96h they would receive 5 stars. I really would have preferred to solve with them these problems instead of leaving a negative feedback.
Kind greetings Ben Appelmelk

14 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this site for textbooks

Love this site for textbooks. I saved over $115 on my first college textbook. My go-to place to look first.
I'm also a high school math teacher. Looking around the website, I see textbooks that can enhance my teaching too. I'm always looking for books with strategies and extra problems for my students.

22 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great for college

Great for college. Best price I could find and I never had any glitchy issues. Plus, you can download it to your device if you're going out of service.

11 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Since this is the only place anyone…

Since this is the only place anyone wants to reply. I have sent 7 emails asking for a refund and was never sent any book. The first person that responded threw a fit after I asked for a refund and I never heard back from anyone. The order number is 143601. Please refund

28 de septiembre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Confused

The site wants me to put my address in but I want the pdf version so I don't see why that's necessary. It also says I'm getting free shipping which again doesn't make sense.

27 de septiembre de 2022
Opinión espontánea
Logotipo de Educationaltextbookhome

Respuesta de Educationaltextbookhome

This is automated checkout form which is established by the site design, your eBook sent to your email

Valorada con 5 estrellas sobre 5

Very smooth.

Very smooth.
I ordered from them 2 eBooks , one was delivered immediately, and the second one was delivered in 6 hours , i have contacted them about the second book delivery, they respond in 2 hours and solve the issue , they saved me alot of money.
Very happy with this purchase
Thanks for all supporting team reply to my SMS and email

30 de agosto de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I made a purchase several hours ago and…

I made a purchase several hours ago and I have reached out for support several times without any feedback.

30 de agosto de 2022
Opinión espontánea
Logotipo de Educationaltextbookhome

Respuesta de Educationaltextbookhome

Hello

We reply for every single message we receive,

We just asking for maximum 12 hours for responding, however we check our email and SMS regularly,
What is your order number? And what is the problem so we can solve

Regards
Kim

Valorada con 5 estrellas sobre 5

I was extremely suspicious at first…

I was extremely suspicious at first BUT... everything worked out. I ordered an ebook and received the link immediately after purchase. My initial card was declined. Your card provider might not let the transaction go through. So I used another card with success. Use a credit card, not a debit, in case you need to dispute it for whatever reason

25 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ebook

Order #84176

I realized that the e-book for download sent to me was missing Chapter 10 when I tried to read it before my next class. I reached out on 5/5/22 regarding the missing chapter. I was told they are going to check on this. It's been 5 days since they said they will check. No response. I told them that my finals is next week so this is urgent. Please send if you have it or if you don't have it, refund me so I can purchase it elsewhere!!

UPDATE RESOLUTION: Great customer service!! They reached out to me and offer me another e-book or refund. I went with refund (currently waiting for it to be processed) since I do not need another e-book at the moment but I will definitely re-order from them in the future if I need another e-book.

11 de mayo de 2022
Opinión espontánea
Logotipo de Educationaltextbookhome

Respuesta de Educationaltextbookhome

Hello

Thanks for choosing us

We have contacted you before and sent you a message on email to get another eBook or a refund but not getting a response from you.

Kim

Valorada con 5 estrellas sobre 5

Abit hesitant but a genuine transaction

I am so glad this came up in the search engine. I paid much MUCH lesser compared to the price quoted by my school. The pdf textbook was given in a form of URL link to download and it was emailed to me instantaneously. I was hesitant at first but with a leap of faith,did it anyways and did not regret. Thank you for making it affordable for students like me!!!

9 de mayo de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

I ordered a .pdf version of a textbook…

I ordered a .pdf version of a textbook and never received it. I emailed them multiple times and never heard back. Today I tried to find an alternative way to contact them and got a 403 error for their website, so now I can't even email them. Because of this site, they got back to me and gave me a refund because they didn't have the text.

4 de abril de 2022
Opinión espontánea
Logotipo de Educationaltextbookhome

Respuesta de Educationaltextbookhome

Hello

We have search by the name for your order number, but can’t get it , what is your number please?

We have asked you in the email if you want the teacher edition or the other and didn’t get response, this happens shortly after ordering

We apologize for any inconvenience, this eBook was out of stock and didn’t update the inventory, we have refunded your money and as apologize we offer 1 free eBook and one replacement

Your satisfaction is our target

Best regards
Kim

Valorada con 2 estrellas sobre 5

Paid but not delivered

2nd UPDATE:
On the third day, after much wasted time, numerous emails and chats and a negative review on trustpilot I finally received a replacement book.

I was asked multiple times whether I would delete this review. To be honest I felt as if that was a condition for receiving the replacement.

Also they lied in the responses in trustpilot. I did reply to every single one of their emails and the trust pilot review was published one hour before they offered to replace the book.

I do have the emails with the time stamps to prove it.

Needless to say I will never buy from them again. This is not good customer service. I wasted so much time on this.

However, I did receive a replacement in the end and the replacement book has a much higher value than the book I had purchased initially. For this I am adding one star back in.

*********

UPDATE:
I was told they cannot deliver the book I purchased and offered to give me another book AFTER I posted the negative Trustpilot review.

I replied to that offer with a request for another book, but have not received it at this point.

I have replied to every single one of their emails/chats

******

I purchased an ebook and was promised delivery within 24 hours. It is now 56 hours later and in spite of several emails I have not received anything.

Printed books get delivered faster than this. How can an ebook take this long?

Wondering if this site is a scam.

9 de marzo de 2022
Opinión espontánea
Logotipo de Educationaltextbookhome

Respuesta de Educationaltextbookhome

The last update:

The original book you were buying was for 1 $ and the replacement book was 20 $ where you got it for free so you have compensated by 19 $
Your satisfaction is our target

We value our customers
All mentioned in our reply is correct .
All our customers are important for us

Best regards
Educationaltextbookhome

SECOND UPDATE :

Hello

We have sent the replacement book to your email

You are welcome anytime

We have the best customer service

And your satisfaction is our target

Best regards
Kim

UPDATE :

Sometimes the review takes time to appear , and by this i mean the email that we received about the review, even if the review done on time , we got notice about it sometimes after hours ,

This mostly what happened !

You have ordered another one and will sent it to you
Again we apologize for any inconvenience

Best regards
KimHello ,
We apologize for any inconvenience, we have replied to every single email you sent , and also in our chat system immediately once chatting, and we told you that the eBook you ordered was added by fault in our products , and in the email and chat we offer you another eBook of your choice whatever its price to replace the faulty eBook , and offer you the refund if you want but you don’t reply for this

Please see our email and chat
Again we apologize for any inconvenience

We valued all of our customers
Waiting for you

Best w
Kim

Valorada con 5 estrellas sobre 5

Saved me lots of money

Really cheap textbook as a PDF version, really fast. I waited until the last minute to get my textbook and couldn’t find it cheap anywhere. I was able to get my textbook cheaper than any other place and quick.

13 de febrero de 2022
Opinión espontánea

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