Written payment commitments not honored - verify before engaging
Engaged this company for software development services. The experience raised serious concerns about how they treat contractual obligations.
Their standard agreement contains detailed procedures for acceptance and rejection of deliverables - weekly reviews, formal non-conformity lists, cure periods, escalation steps. In practice, none of these procedures were followed. When this was raised, management characterized their own contractual procedures as "procedural formalities" in writing. A written payment commitment issued by the company's CTO was subsequently walked back. The rationale for their position shifted across multiple communications, with new allegations introduced weeks after the fact that had never been raised during the actual engagement. For context, this is not a small operation. EffectiveSoft Corporation is a mid-size outsourcing firm with 300+ employees, offices in San Diego, Warsaw, and Minsk, ISO 27001 certification, and institutional backing. A company at this scale should be capable of honoring written commitments from its leadership. When it chooses not to, that tells you something about how decisions are made.
Would not recommend. Verify every commitment independently and do not rely on their documented processes or written assurances from senior leadership.